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  • All HBS Web  (1,184)
    • News  (364)
    • Research  (632)
    • Events  (3)
    • Multimedia  (4)
  • Faculty Publications  (305)

Show Results For

  • All HBS Web  (1,184)
    • News  (364)
    • Research  (632)
    • Events  (3)
    • Multimedia  (4)
  • Faculty Publications  (305)
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  • 09 Apr 2001
  • Research & Ideas

The Manager’s Guide to Communicating with Customers Collection

Are you reaching your customers? The key is knowing who they are and what they want To appeal to retail customers you need to understand what makes them tick. What better way to do that than by studying actual consumer behavior? A great... View Details
Keywords: by Richard Bierck; Retail
  • 02 Aug 2013
  • Working Paper Summaries

J. Richard Hackman (1940-2013)

Keywords: by Ruth Wageman & Teresa M. Amabile
  • 05 Dec 2013
  • Op-Ed

Encourage Breakthrough Health Care by Competing on Products Rather Than Patents

Like many people interested in the tangled connections between health care progress and intellectual property rights, I avidly followed the Myriad Genetics case, decided by the Supreme Court this June 13. In sum, molecular diagnostics... View Details
Keywords: by Richard G. Hamermesh; Biotechnology; Health
  • November 2002
  • Supplement

Richard Oliva

By: Leslie A. Perlow and Thomas J. DeLong
Presents profiles written by six members of the HBS Class of 1976 from the 10th and 20th reunions. The six alumni represent a cross section of the class of 1976 and provide a snapshot of life at the time of the reunions. View Details
Keywords: Personal Development and Career
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Perlow, Leslie A., and Thomas J. DeLong. "Richard Oliva." Harvard Business School Supplement 403-085, November 2002.
  • October 2003
  • Book Review

Review of Leading with Purpose: The New Corporate Realities, by Richard R. Ellsworth

By: Scott Snook
Keywords: Leadership; Mission and Purpose; Business Ventures
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Snook, Scott. "Review of Leading with Purpose: The New Corporate Realities, by Richard R. Ellsworth." Academy of Management Review 28, no. 4 (October 2003): 675–677.
  • spring 1990
  • Book Review

Review of Technology and Transformation in the American Electric Utility Industry, by Richard F. Hirsh

By: Willis Emmons
Keywords: Information Technology; Transformation; Energy; Energy Industry; United States
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Emmons, Willis. "Review of Technology and Transformation in the American Electric Utility Industry, by Richard F. Hirsh." Business History Review 64, no. 1 (spring 1990): 184–186.
  • 2016
  • Teaching Note

Advanced Leadership Pathways: Richard Fahey and Robert Saudek—Lighting Liberia

By: Rosabeth M. Kanter, Tessa Natanay Hamilton and Ai-Ling Jamila Malone
Teaching Note for Case 313-032. After successful careers as lawyers and Fellows in Harvard's Advanced Leadership Initiative, Richard Fahey and Robert Saudek set out to tackle a large-scale infrastructure challenge in a complex environment by ultimately using advanced... View Details
Keywords: Solar; Solar Power; Electricity; Clean Technology; Scaling-up; Economic Development; Partnerships; Sustainability; Innovation; Leadership Skills; Renewable Energy; Energy; Infrastructure; Information Technology; Economy; Partners and Partnerships; Distribution; Innovation Leadership; Leadership; Social Entrepreneurship; Change Management; Energy Industry; Africa; Liberia
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Kanter, Rosabeth M., Tessa Natanay Hamilton, and Ai-Ling Jamila Malone. "Advanced Leadership Pathways: Richard Fahey and Robert Saudek—Lighting Liberia." Harvard Business Publishing Teaching Note 316034, 2016.
  • September 1994
  • Case

Marks & Spencer: Sir Richard Greenbury's Quiet Revolution

By: Joseph L. Bower and John B. Matthews Jr.
Marks & Spencer (M&S) is one of the world's greatest companies. In 1994, its management was chosen the most admired in Europe by 637 peers. The case explores how Sir Richard Greenbury, appointed the new chairman of the company in 1991, transformed his inheritance into... View Details
Keywords: Growth and Development Strategy; Business or Company Management; Business Strategy; Management Teams; Global Strategy; Multinational Firms and Management; Europe; United States
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Bower, Joseph L., and John B. Matthews Jr. "Marks & Spencer: Sir Richard Greenbury's Quiet Revolution." Harvard Business School Case 395-054, September 1994.
  • 23 Jul 2001
  • Research & Ideas

How the Giants of Enterprise Seized the Future

personalities, he and Walton could not have been more different. Walton, the optimist, could light up a room. Revson, the pessimist, could light up a room by leaving it. But they did share one trait—a characteristic which paved their way... View Details
Keywords: by Richard S. Tedlow
  • 23 Jul 2001
  • Research & Ideas

Sam Walton: Great From the Start

fully the power of the idea. Once seizing on it, never wavering from it became the centerpiece of Wal-Mart's greatness. Sam Walton That was still a long time in the future. Butler Brothers was not thrilled by Walton's freelancing ways,... View Details
Keywords: by Richard S. Tedlow; Retail
  • March 2016
  • Teaching Note

Advanced Leadership Pathways: Richard Fahey and Robert Saudek – Lighting Liberia

By: Rosabeth Moss Kanter, Tessa Natanay Hamilton and Ai-Ling Jamila Malone
After successful careers as lawyers and Fellows in Harvard's Advanced Leadership Initiative, Richard Fahey and Robert Saudek set out to tackle a large-scale infrastructure challenge in a complex environment by ultimately using advanced leadership skills to increase... View Details
Keywords: Energy
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Kanter, Rosabeth Moss, Tessa Natanay Hamilton, and Ai-Ling Jamila Malone. "Advanced Leadership Pathways: Richard Fahey and Robert Saudek – Lighting Liberia." Harvard Business School Teaching Note 316-034, March 2016.
  • 2012
  • Case

Advanced Leadership Pathways: Richard Fahey and Robert Saudek (A): Lighting Liberia

By: Rosabeth M. Kanter and Anne Arlinghaus
After successful careers as lawyers Richard Fahey and Robert Saudek set out to tackle a large-scale infrastructure challenge in a complex environment by increasing Liberian citizens’ access to lighting solutions. They developed the Liberian Energy Network, which aimed... View Details
Keywords: Solar; Solar Power; Electricity; Clean Technology; Scaling-up; Economic Development; Partnerships; Sustainability; Innovation; Leadership Skills; Renewable Energy; Energy; Infrastructure; Information Technology; Economy; Partners and Partnerships; Distribution; Innovation Leadership; Leadership; Energy Industry; Africa; Liberia
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Kanter, Rosabeth M., and Anne Arlinghaus. "Advanced Leadership Pathways: Richard Fahey and Robert Saudek (A): Lighting Liberia." Harvard Business School Case 313-032, 2012. (Advanced Leadership Initiative.)
  • 24 May 2004
  • Research & Ideas

The Watsons: IBM’s Troubled Legacy

The world's fair in New York City at the end of the depression decade was a big deal. Planning began in 1935. The fairgrounds covered 1,216.5 acres in what had been a garbage dump in Queens. By opening day, April 30, 1939, the moonscape... View Details
Keywords: by Richard S. Tedlow
  • Book Review

Review of Power Loss: The Origins of Deregulation and Restructuring in the American Electric Utility System, by Richard F. Hirsh

By: Willis Emmons
Keywords: Governing Rules, Regulations, and Reforms; Energy; Energy Industry; Utilities Industry
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Emmons, Willis. "Review of Power Loss: The Origins of Deregulation and Restructuring in the American Electric Utility System, by Richard F. Hirsh." Journal of Economic Literature 39, no. 3 (September 2001): 941–943.
  • 07 Apr 2020
  • Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

Value. She is a former brand manager at Gillette, AT&T, and Samuel Adams and an advertising agency executive, and remains close to practice by serving as a board member, consultant, educator, and advisor to companies and their... View Details
Keywords: by Jill Avery and Richard Edelman
  • 24 Nov 2010
  • Working Paper Summaries

Valuation When Cash Flow Forecasts Are Biased

Keywords: by Richard S. Ruback
  • 07 May 2008
  • Research & Ideas

The Intellectual History of Harvard Business School

Date: April 17-18, 2008 Faculty Chair: Richard S. Tedlow Faculty Summary Report: Colloquium: The Intellectual History of the Harvard Business School: Six Case Studies What were the overall goals of the colloquium? The colloquium had three... View Details
Keywords: by Richard S. Tedlow; Education
  • 15 Apr 2016
  • Working Paper Summaries

Big History, Global Corporations, Virtual Capitalism

Keywords: by Richard L. Nolan
  • 24 Oct 2005
  • Research & Ideas

Building an IT Governance Committee

In a recent Harvard Business Review article, authors Richard Nolan and Warren McFarlan explored the role of the board of directors in IT governance—and how most "fall into the default mode of applying a set of tacit or explicit rules... View Details
Keywords: by Richard Nolan & Warren McFarlan
  • 24 Feb 2022
  • Op-Ed

Want to Prevent the Next Hospital Bed Crisis? Enlist the SEC

attempts to avoid bed shortages by sharing capacity have generally failed, in part, because of the persistence of an independent hospital culture. As COVID-19 surged in 2020, capacity varied widely even among hospitals in the same city,... View Details
Keywords: by Regina Herzlinger and Richard Boxer; Health
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