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Publications

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  • All HBS Web  (253)
    • News  (28)
    • Research  (178)
    • Multimedia  (1)
  • Faculty Publications  (40)

Show Results For

  • All HBS Web  (253)
    • News  (28)
    • Research  (178)
    • Multimedia  (1)
  • Faculty Publications  (40)
Page 1 of 253 Results →
  • 18 Oct 2022
  • Research & Ideas

When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions

can amplify bias. Some companies try to address the issue by making sure that their algorithms don’t use data on protected characteristics such as race or gender. Yet, eliminating factors like race from an algorithm doesn’t address the... View Details
Keywords: by Rachel Layne
  • Profile

Rachel Honeth

"When you grow up as a triplet," Rachel says, "you have to do things to gain attention. But you also learn a lot about teamwork and dynamics." Her brother landed at Barclays Capital; her sister is a fashion blogger.... View Details
  • 22 Nov 2023
  • Research & Ideas

Humans vs. Machines: Untangling the Tasks AI Can (and Can't) Handle

Knowing when to use artificial intelligence and when to rely on the human mind is a shifting fine line, one delineated by new research that shows considerable benefit and speed from generative AI—if it’s applied to the right tasks. What... View Details
Keywords: by Rachel Layne; Information Technology; Technology
  • 26 Jul 2023
  • Research & Ideas

STEM Needs More Women. Recruiters Often Keep Them Out

non-traditional applicants.” Certificate programs often pay off for participants, and ensuring success for all involved—the universities, graduates, and future employers—is big business. Some 40 percent of graduates studied received a raise or promotion View Details
Keywords: by Rachel Layne
  • 27 Apr 2021
  • Research & Ideas

IPO or M&A? How Venture Capital Shapes a Startup's Future

says, noting most VC investments don’t yield any return. “‘So, if we get an acquisition that returns any money, that's actually amazing.’ Maybe we don't talk about it as much, but that's really important. Often, that's a better outcome for a founder.” About the Author... View Details
Keywords: by Rachel Layne
  • 08 Oct 2018
  • Research & Ideas

Knowing What Your Boss Earns Can Make You Work Harder

incentives to work toward promotion rather than for salary increases under the same job title. “Just having a title difference or responsibility difference is enough for people to think very differently about the [salary] comparison,” Cullen says. View Details
Keywords: by Rachel Layne
  • 25 Oct 2020
  • Research & Ideas

The Dark Side of Fintech Borrowing

that were careful in their lending practices during the boom market, “there's going to be an issue in that the liquidity on the investor side may dry up.” About the author Rachel Layne is a writer based in... View Details
Keywords: by Rachel Layne; Financial Services; Banking
  • 09 Jan 2024
  • In Practice

Harnessing AI: What Businesses Need to Know in ChatGPT’s Second Year

the assistance of ChatGPT) Throughout 2023, we dedicated considerable effort to assessing whether the recent strides in generative AI were mere fads or indicative of a transformative future. This period was marked by extensive... View Details
Keywords: by Rachel Layne; Information Technology
  • 18 Jun 2024
  • Research & Ideas

Central Banks Missed Inflation Red Flags. This Pricing Model Could Help.

model, which assume firms change prices at fixed intervals or with a constant probability. However, these frameworks are unable to keep up with the rapid increase in pricing decisions triggered by large shocks like the pandemic, says... View Details
Keywords: by Rachel Layne; Financial Services; Banking
  • 01 Mar 2021
  • Research & Ideas

How Systemic Racism Can Threaten National Security

government much more broadly and to what many have referred to as the system of institutionalized racism,” Tabellini says. About the Author Rachel Layne is a writer based in the Boston area. [Image:... View Details
Keywords: by Rachel Layne
  • 21 Feb 2018
  • Research & Ideas

When a Competitor Abandons the Market, Should You Advance or Retreat?

test results, changing market conditions, deteriorating financials of the host company, or escalating project costs. Krieger chose to focus on drug development, in part, because in the United States companies follow a well-defined, three-phase approval process governed... View Details
Keywords: by Rachel Layne; Pharmaceutical; Health
  • 06 Jun 2018
  • Research & Ideas

Cut Salaries or Cut People? The Best Way to Survive a Downturn

Reduction, co-authored by Harvard Business School’s Christopher T. Stanton, along with Jason Sandvik and Nathan Seegert of the University of Utah; and Richard Saouma of Michigan State University. “Managers changed the mix of commissions,... View Details
Keywords: by Rachel Layne
  • 15 May 2024
  • Research & Ideas

A Major Roadblock for Autonomous Cars: Motorists Believe They Drive Better

matter of how they view the technology in a vacuum, but it's how they view it in relation to themselves.” The pursuit of vehicle automation isn’t just a technological or financial quest by automakers, it’s an urgent public safety issue.... View Details
Keywords: by Rachel Layne; Transportation; Auto
  • 18 May 2022
  • Research & Ideas

Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers

bills, which are often more important, get paid first under the system. But banks also reap the rewards. In 2018, overdraft fees were $33 billion of bank revenue and two-thirds of deposit account fees earned by banks, say the researchers,... View Details
Keywords: by Rachel Layne; Financial Services
  • 05 Dec 2023
  • Research & Ideas

Are Virtual Tours Still Worth It in Real Estate? Evidence from 75,000 Home Sales

virtual tours benefit sellers less than previous studies indicate, suggests research by Isamar Troncoso, an assistant professor of business administration at Harvard Business School. She studied more than 75,000 home sales to evaluate the... View Details
Keywords: by Rachel Layne; Real Estate
  • 22 Mar 2024
  • Research & Ideas

Open Source Software: The $9 Trillion Resource Companies Take for Granted

What does it take to put a price tag on open source software (OSS), a resource so critical to the global economy that some 96 percent of commercial programs include some code created, tinkered with, or distributed for free by... View Details
Keywords: by Rachel Layne; Computer; Information Technology; Technology
  • 18 Apr 2023
  • Research & Ideas

The Best Person to Lead Your Company Doesn't Work There—Yet

are external hires, and roughly two-thirds are “complete outsiders,” finds a recent working paper by Paul Gompers, the Eugene Holman Professor of Business Administration at Harvard Business School. In contrast, one recent analysis found... View Details
Keywords: by Rachel Layne; Financial Services
  • 23 Nov 2020
  • Research & Ideas

COVID Was Supposed to Increase Bankruptcies. Instead, They've Gone Down.

time,” Kluender says. “That could be very beneficial and allow people who currently can't afford to take advantage of the benefits that they're entitled to through consumer bankruptcy.” About the author Rachel View Details
Keywords: by Rachel Layne
  • 21 Nov 2022
  • Research & Ideas

Buy Now, Pay Later: How Retail's Hot Feature Hurts Low-Income Shoppers

with Gen Z shoppers in their teens and 20s. The payment method made up $97 billion—or 2.1 percent—of total US e-commerce sales in 2020, a figure that is expected to double by 2024. BNPL is so lucrative, merchants are paying fintech... View Details
Keywords: by Rachel Layne; Retail; Financial Services; Technology
  • 13 Jan 2023
  • Research & Ideas

Are Companies Actually Greener—or Are They All Talk?

Most companies now account for social good in their financial reports in some way, but with regulation scattershot and evolving, it’s complicated for investors to assess so-called ESG reports. The disclosures, known as Environmental, Social, and Governance reports,... View Details
Keywords: by Rachel Layne
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