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- 08 Sep 2015
- Research & Ideas
Knowledge Transfer: You Can't Learn Surgery By Watching
While some lessons can be learned by watching—a parent’s reaction after touching a hot stove can be a good lesson for a youngster on dangers in the kitchen—other lessons are harder to learn through observation alone. No matter how many... View Details
- 06 Dec 2022
- Research & Ideas
Latest Isn’t Always Greatest: Why Product Updates Capture Consumers
described exactly the same way.” Garcia-Rada is lead author on a new working paper about the study, co-written with Leslie John, the James E. Burke Professor of Business Administration at HBS, and Michael Norton, the Harold M. Brierley... View Details
- 12 Jul 2004
- Research & Ideas
Michael Porter’s Prescription For the High Cost of Health Care
is no villain here. Poor public-policy choices have contributed to the problem, but so have the bad choices made by health plans, hospitals, and the employers who buy their services. Decades of "reform" have failed, and attempts... View Details
- 20 May 2019
- Research & Ideas
Activist CEOs Are Rising Up—and Their Customers Are Listening
When former Starbucks CEO Howard Schultz announced earlier this year he was thinking about running for president of the United States, it wasn’t a new idea. Past CEOs seeking the White House have included Carly Fiorina, Ross Perot, Herman Cain, Steve Forbes, Mitt... View Details
Keywords: by Michael Blanding
- 09 Apr 2024
- Book
Why Work Rituals Bring Teams Together and Create More Meaning
gather with your spouse and kids to enjoy pizza and a movie on Friday nights. These routines are actually rituals—and though we may not think much about them, they can play a meaningful role in our personal and professional lives, says Harvard Business School Professor... View Details
Keywords: by Michael Blanding
- 20 Apr 2015
- Research & Ideas
The 5 Strategy Rules of Bill Gates, Andy Grove, and Steve Jobs
that no one had ever seen and that no one understood what it did was brilliant” Those are the questions David B. Yoffie and Michael A. Cusumano address in their new book, Strategy Rules: Five Timeless Lessons from Bill Gates, Andy Grove,... View Details
- 14 Jul 2014
- Research & Ideas
Pay Attention To Your ‘Extreme Consumers’
consumer, which gets rid of the noise in an effort to study the majority of customers, but also gets rid of people who are potentially leading the category," she says. “Often the lovers or haters of a product can be the canary in the coal mine” View Details
Keywords: by Michael Blanding
- 13 Jan 2014
- Research & Ideas
How Government Can Restore the Faith of Citizens
Henry David Thoreau once said, "That government is best that governs least." Easy for him to say. Stuck out by himself at Walden Pond, he never had to deal with potholes on his morning commute or broken streetlights at night. It... View Details
Keywords: by Michael Blanding
- 10 Jan 2023
- Research & Ideas
How to Live Happier in 2023: Diversify Your Social Circle
way? A group of researchers recently considered that idea in a new study, concluding that variety is a crucial ingredient. “We wanted to examine what would be the optimal mix of people to talk to over any time period,” says Harvard Business School Professor View Details
Keywords: by Michael Blanding
- 11 Mar 2015
- Research & Ideas
How Do You Grade Out as a Negotiator?
then at least in the fog” "We negotiate, if not in the dark, then at least in the fog," says Michael Wheeler, a senior fellow at Harvard Business School and retired MBA Class of 1952 Professor of Management Practice, who taught... View Details
Keywords: by Michael Blanding
- 15 Oct 2018
- Research & Ideas
Shaky Business: How Handshakes Win Negotiations
professor Michael Norton, Harold M. Brierley Professor of Business Administration. “We shake when we say hello to someone, and we shake again after a deal is done.” Centuries ago, the handshake may have originated as a way for people to... View Details
Keywords: by Michael Blanding
- 24 Oct 2011
- Research & Ideas
The Yelp Factor: Are Consumer Reviews Good for Business?
Professor Michael Luca set to find out exactly by how much, and identify winners and losers in the process. "I have always been interested in how companies form their reputations, not only restaurants... View Details
- 16 Jun 2021
- HBS Case
Cruising in Crisis: How Carnival Is Riding Out the COVID-19 Storm
$45.6 billion and serves 30 million passengers. “The industry clearly benefits from having a loyal base of enthusiastic repeat customers who love the cruising experience,” Gilson says. “It’s a passion for them.” About the Author Michael... View Details
- 01 Jun 2015
- Research & Ideas
The Surprising Benefits of Oversharing
research studies by Harvard Business School faculty explore this brave new world of "oversharing" — asking what it means to organizations and to reputation when we decide to buck the trend and keep personal information, well,... View Details
Keywords: by Michael Blanding
- Book Review
Review of The Chinese Connection, by Michael A. Goldberg
By: Louis T Wells Jr
Keywords: China
Wells, Louis T., Jr. "Review of The Chinese Connection, by Michael A. Goldberg." Journal of International Business Studies 17, no. 1 (Spring 1986): 163–164.
- 02 Jun 2021
- Research & Ideas
A Rare Find in Health Care: A Simple Solution to Racial Inequity
Author Michael Blanding is a writer based in the Boston area. [Image: iStockphoto/Hispanolistic] What will it take to make health care in America more fair? Share your thoughts in the comments below. View Details
- 27 Jun 2016
- Research & Ideas
These Management Practices, Like Certain Technologies, Boost Company Performance
practices that had been recognized by consulting firm McKinsey & Co., they began surveying large and random samples of companies to understand how well best practices were being used. In the first 10 years the project encompassed some... View Details
Keywords: by Michael Blanding
- 02 Mar 2021
- HBS Case
The Tulsa Massacre: Is Racial Justice Possible 100 Years Later?
the conversation so we might be able to talk slightly more thoughtfully about things that we have so much trouble talking about today.” About the Author Michael Blanding is a writer based in the Boston area.... View Details
Keywords: by Michael Blanding
- 16 Sep 2019
- Research & Ideas
Crowdsourcing Is Helping Hollywood Reduce the Risk of Movie-Making
List, an annual compilation of promising scripts recommended by anonymous Hollywood insiders. In a new working paper, Judgement Aggregation in Creative Production: Evidence from the Movie Industry, Luo and her two co-authors—Jeffrey... View Details
- 28 Feb 2023
- Research & Ideas
Can Apprenticeships Work in the US? Employers Seeking New Talent Pipelines Take Note
is pursuing a Master of Public Administration degree at Harvard Kennedy School; and Rachel Snyder, a candidate for a Master of Public Policy degree at Harvard Kennedy School. Employers have sometimes balked at the apprenticeship programs, scared off View Details
Keywords: by Michael Blanding