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  • 29 Sep 2008
  • Research & Ideas

Financial Crisis Caution Urged by Faculty Panel

Liquidity Dean Jay Light began his introductory remarks by characterizing the crisis and collapse of housing prices as a test that has exposed how fragile the recently evolved U.S. financial system is. "Leverage, transparency, and... View Details
Keywords: by Martha Lagace; Financial Services
  • August 2011
  • Case

Martha Rinaldi: Should She Stay or Should She Go?

By: Linda A. Hill and Mark Renella
Martha Rinaldi has been an assistant product manager at leading beverage company Potomac Waters since graduating from business school. Rinaldi is frustrated by her relationships with her boss and a close co-worker. Even though she works hard to please her manager, she... View Details
Keywords: Interpersonal Relations; Management Styles; Managing Up; Career Planning; Conflict; Management Style; Interpersonal Communication; Personal Development and Career; Organizational Culture; Relationships; Performance Evaluation; Conflict and Resolution; Power and Influence; Food and Beverage Industry
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  • 13 Apr 2009
  • Research & Ideas

Kind of Blue: Pushing Boundaries with Miles Davis

only two short sessions in 1959. At the age of 32, Davis coaxed innovative ideas out of his players—among them greats including John Coltrane and Bill Evans—that took everyone by surprise. He also remade the industry, introducing longer,... View Details
Keywords: by Martha Lagace; Music
  • 07 Jul 2008
  • Research & Ideas

Innovation Corrupted: How Managers Can Avoid Another Enron

regulatory agencies, and the absence of Enron's ethical discipline while choosing to live in the murky borderlands of the law." Our Q&A follows. Martha Lagace: In a nutshell, why did Enron succeed insofar as it did? How did it... View Details
Keywords: by Martha Lagace; Energy; Utilities
  • 13 Sep 2010
  • Research & Ideas

The Consumer Appeal of Underdog Branding

real-world challenges and anxieties faced by increasing numbers of Americans.” As HBS professor Anat Keinan explains, "Today, underdog brand biographies are being used by both large and small companies... View Details
Keywords: by Martha Lagace
  • 28 Jan 2008
  • Research & Ideas

Billions of Entrepreneurs in China and India

these processes are unfolding not just in the mainstream business sector but in society writ large and even in politics and civil society," says Khanna. Khanna's book Billions of Entrepreneurs: How China and India Are Reshaping Their Futures and Yours will be... View Details
Keywords: by Martha Lagace
  • 10 Aug 2009
  • Research & Ideas

High Commitment, High Performance Management

With many companies battered by the economy, commitment from leaders and employees might seem like increasingly precious resources. Yet commitment and performance are essential elements of any successful firm no matter the health of the... View Details
Keywords: by Martha Lagace
  • 10 Jun 2002
  • Research & Ideas

How to Look at Globalization Now

interview with HBS Working Knowledge's Martha Lagace, he discusses what companies should bear in mind going forward.Lagace: People often equate globalization with the idea that globally standardized products are displacing local ones. In... View Details
Keywords: by Martha Lagace
  • 07 Jan 2002
  • Research & Ideas

How Marketing Can Reduce Worldwide Poverty

say to them? Rangan, head of the HBS faculty marketing unit, has been wrestling with the limits of social marketing for a decade. McCaffrey was so impressed by a talk Rangan gave several years ago on "marketing to the poorest... View Details
Keywords: by Martha Lagace
  • 24 Jun 2002
  • Research & Ideas

Four Keys of Enduring Success: How High Achievers Win

may not be the same, he said. Satisfaction can turn into pride and pride into hubris. "This is fundamentally the story of every Greek tragedy that exists." What Is Success? Stevenson and Nash believe success is a state of being. It's also a unique combination... View Details
Keywords: by Martha Lagace
  • 16 May 2005
  • Research & Ideas

Nonprofit Networking: The New Way to Grow

survey done on nonprofit leaders, managers often cited a preference for growth by branching, i.e., replicating the organization from one site to another and maintaining central control and ownership of the new units. What Wei-Skillern and... View Details
Keywords: by Martha Lagace
  • 23 Jun 2003
  • Research & Ideas

Building a Better Buyer-Seller Relationship

Buyers and sellers in mature industrial markets can turn single transactions into long-term beneficial relationships by a deeper understanding of the complex connection between the two, says Harvard Business School professor Narakesari... View Details
Keywords: by Martha Lagace
  • 26 Jun 2000
  • Research & Ideas

What’s an Internet Business Model? Ask a Health Care Professional

business: customers, products, value propositions, the capabilities and advantages any player brings that will allow the plans to meet success. And while businesses have always used a "platform" of technology of one kind or another to deliver products and services, the... View Details
Keywords: by Martha Lagace; Health
  • 06 Jul 2009
  • Research & Ideas

Conducting Layoffs: ’Necessary Evils’ at Work

be handled in a way that allows for the emotional cauldron that people experience when they are the ones who actually carry out these tasks. According to research by Joshua D. Margolis of HBS and Andrew Molinsky of Brandeis, the emotions... View Details
Keywords: by Martha Lagace
  • 22 Dec 2003
  • Research & Ideas

How to Build a Better Board

board members current, and the behaviors that lead to successful teamwork at the board level. HBS Working Knowledge's Martha Lagace recently talked with Lorsch about his findings. View Details
Keywords: by Martha Lagace
  • 11 Oct 2004
  • Research & Ideas

Four Ways to Create Lasting Change

DNA." Roberto and Levesque joined forces for the following e-mail interview with HBS Working Knowledge. Martha Lagace: As you write in your working paper, conventional management wisdom says the first step in a change initiative is... View Details
Keywords: by Martha Lagace
  • 26 Mar 2007
  • Research & Ideas

Learning from Failed Political Leadership

Weatherhead Jr. Professor of Business Administration, reflects on the book's implications for managers and executives. Martha Lagace: What is there of interest to a businessperson in this book? D. Quinn Mills: This book is full of... View Details
Keywords: by Martha Lagace
  • 13 Aug 2008
  • Research & Ideas

The Inner Life of Leaders

progress in life and in business. HBS Working Knowledge asked Zaleznik to reflect on the inner life of leaders. Martha Lagace: Your book is an intellectual and introspective discussion of leadership that seems rare in the literature of... View Details
Keywords: by Martha Lagace
  • 20 Nov 2006
  • Research & Ideas

Open Source Science: A New Model for Innovation

that a lot and I think we're providing some systematic evidence now with this study," Lakhani says. He met recently with HBS Working Knowledge to discuss the work and its implications for firms. Martha Lagace: Given your research... View Details
Keywords: by Martha Lagace
  • 24 Sep 2012
  • Research & Ideas

Why Do We Tax?

all people are Utilitarians, and perhaps more important, most people are not all Utilitarian." We asked him to break it down for overtaxed managers. Martha Lagace: You want theory and policy to better agree. What is the basic problem... View Details
Keywords: by Martha Lagace; Legal Services