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- All HBS Web (23)
- Faculty Publications (6)
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- 07 Aug 2000
- Research & Ideas
Rocket Science Retailing
Marshall Fisher of the Wharton School at the University of Pennsylvania, Ananth Raman of HBS and their colleague Anna Sheen McClelland recently completed a survey of 32 retail... View Details
- 12 Jul 2010
- Research & Ideas
Rocket Science Retailing: A Practical Guide
Retailing: How Analytics Are Transforming the Supply Chain and Improving Performance By Marshall Fisher and Ananth Raman How will rocket science... View Details
- 31 Jul 2012
- First Look
First Look: July 31
Interorganizational Conflict Authors:Elizabeth Long Lingo, Colin Fisher, and Kathleen L. McGinn Publication:In Handbook of Conflict Management Research, edited by Neal M.... View Details
Keywords: Carmen Nobel
- 28 Apr 2003
- Research & Ideas
Supply Chain Risk: Deal With It
Back in the early 1990s, managers of U.S. companies were justifiably proud of the well-oiled machines they'd made of their supply chains. Over the previous fifteen to twenty years, they'd wrung costs from the mechanisms and processes by... View Details
Keywords: by David Stauffer
- 26 Jul 2011
- First Look
First Look: July 26
threat responses and their implications for research on identity dynamics within organizations. Working PapersThe Impact of Supplier Reliability Tracking on Customer Demand: Model and Estimation Methodology Authors:Nathan Craig, Nicole DeHoratius, and View Details
Keywords: Sean Silverthorne
- September 2011 (Revised February 2013)
- Case
Cleveland Clinic: Improving the Patient Experience
By: Ananth Raman and Anita L. Tucker
Healthcare has traditionally focused on medical outcomes and financial performance. The big question is always, "How much is it going to cost?" What would happen, though, if healthcare also considered the question of "How does the patient feel?" This case looks at the... View Details
Keywords: Health Care and Treatment; Customer Satisfaction; Performance Improvement; Service Delivery; Value Creation; Personal Characteristics; Human Needs
Raman, Ananth, and Anita L. Tucker. "Cleveland Clinic: Improving the Patient Experience." Harvard Business School Case 612-031, September 2011. (Revised February 2013.)
- Web
Placement - Doctoral
(Chair), Ryan W. Buell , and Jordan Tong Caleb Kwon Technology & Operations Management, 2024 Placement: University of Texas at Austin, McCombs School of Business, Information, Risk and Operations Management Department Dissertation: Essays on Labor Productivity in... View Details
- Web
Faculty & Researchers - Managing the Future of Work
de Chalendar. Managing Talent Pipelines in the Future of Work , Harvard Business School case, 2019. With William R. Kerr, Manjari Raman and Carl Kreitzberg. The Caring Company: How Employers Can Cut Costs And Boost Productivity View Details
- 29 Aug 2006
- First Look
First Look: August 29, 2006
Using Judgmental Forecasts Authors:Vishal Gaur, Saravanan Kesavan, Ananth Raman, and Marshall L. Fisher Periodical:Manufacturing and Service Operations Management (forthcoming)... View Details
Keywords: Sean Silverthorne
- Web
Technology & Operations Management Awards & Honors - Faculty & Research
Service Operations Management Meritorious Service Award in 2015 and 2016. Gary P. Pisano : Winner of the 2016 Best Research Award from the Strategic Management Society. Ananth Raman : Winner of the 2016... View Details
- 01 Sep 2010
- News
Faculty Books
The New Science of Retailing: How Analytics Are Transforming the Supply Chain and Improving Performance by Marshall Fisher and Ananth Raman... View Details
- Web
Annual Report 2020 - Annual Report 2020
Framework Dutch Leonard & Bob Kaplan Coping with Sudden Changes in Cash Needs and Availability Fritz Foley & Malcolm Baker Structuring the Organizational Response Amy Edmondson & Dutch Leonard Recognizing and Managing Novel Risks in Your Supply Chain View Details
- 18 Sep 2007
- First Look
First Look: September 18, 2007
poor on a commercial basis. Publisher's site: Business Solutions for the Global Poor: Creating Social and Economic Value Inventory Record Inaccuracy: An Empirical Analysis Authors:Nicole DeHoratius and Ananth View Details
Keywords: Martha Lagace
- 07 Dec 2010
- First Look
First Look: Dec. 7
the value of their information intermediation function. The Effect of Product Variety and Inventory Levels on Retail Sales: A Longitudinal Study Author:Zeynep Ton and Ananth Raman Publication:Production and... View Details
Keywords: Sean Silverthorne
- July–August 2000
- Article
Rocket-Science Retailing Is Almost Here: Are You Ready?
By: Marshall L. Fisher, A. Raman and Anna McClelland
Fisher, Marshall L., A. Raman, and Anna McClelland. "Rocket-Science Retailing Is Almost Here: Are You Ready?" Harvard Business Review 78, no. 4 (July–August 2000): 115–124.
- 08 Jun 2010
- First Look
First Look: June 8
Retailing, supply chain experts Marshall Fisher and Ananth Raman explain how to use analytics to better manage your inventory for faster turns, fewer discounted offerings, and... View Details
Keywords: Martha Lagace
- February 2005
- Article
An Econometric Analysis of Inventory Turnover Performance in Retail Services
By: Vishal Gaur, Marshall L. Fisher and Ananth Raman
Gaur, Vishal, Marshall L. Fisher, and Ananth Raman. "An Econometric Analysis of Inventory Turnover Performance in Retail Services." Management Science 51, no. 2 (February 2005): 181–194.
- 1998
- Chapter
Configuring a Supply Chain to Reduce the Cost of Demand Uncertainty
By: J. H. Hammond, Marshall L. Fisher, Walter Obermeyer and A. Raman
Keywords: Supply Chain Management; Cost Management; Demand and Consumers; Risk Management; Risk and Uncertainty
Hammond, J. H., Marshall L. Fisher, Walter Obermeyer, and A. Raman. "Configuring a Supply Chain to Reduce the Cost of Demand Uncertainty." In Global Supply Chain and Technology Management. Vol. 1, edited by Hau Lee and Shu Ming Ng, 76–90. POMS Series in Technology and Operations Management. Miami: Production and Operations Management Society (POMS), 1998.
- fall 2007
- Article
Estimating Demand Uncertainty Using Judgmental Forecasts
By: Vishal Gaur, Saravanan Kesavan, Ananth Raman and Marshall L. Fisher
Gaur, Vishal, Saravanan Kesavan, Ananth Raman, and Marshall L. Fisher. "Estimating Demand Uncertainty Using Judgmental Forecasts." Manufacturing & Service Operations Management 9, no. 4 (fall 2007).
- 17 Jul 2012
- First Look
First Look: July 17
Science-Based Business (Abridged) Ananth Raman and Inga MaurerHarvard Business School Case 611-027 Ray Gilmartin faces a dilemma. His company's credibility has been damaged by... View Details
Keywords: Sean Silverthorne