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- All HBS Web
(5,274)
- People (6)
- News (1,430)
- Research (2,396)
- Events (14)
- Multimedia (29)
- Faculty Publications (401)
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- 07 Oct 2002
- Research & Ideas
What Leaders Need to Do To Restore Investor Confidence
corporate America ever win back people's confidence? Harvard Management Update recently discussed this issue with Thomas R. Piper, Lawrence E. Fouraker Professor of Business... View Details
Keywords: by Harvard Management Update
- 08 Sep 2015
- Working Paper Summaries
Blinded by Experience: Prior Experience, Negative News and Belief Updating
- 2015
- Working Paper
Blinded by Experience: Prior Experience, Negative News and Belief Updating
By: Bradley R. Staats, Diwas S. KC and Francesca Gino
Traditional models of operations management involve dynamic decision-making assuming optimal (Bayesian) updating. However, behavioral theory suggests that individuals exhibit bias in their beliefs and decisions. We conduct both a field study and two laboratory studies... View Details
Keywords: Behavioral Operations; Egocentric Bias; Experience; Healthcare Operations; Prejudice and Bias; Behavior; Operations; Decision Making; Health Care and Treatment
Staats, Bradley R., Diwas S. KC, and Francesca Gino. "Blinded by Experience: Prior Experience, Negative News and Belief Updating." Harvard Business School Working Paper, No. 16-015, August 2015.
- 17 Feb 2003
- Research & Ideas
Rating Fund Managers by the Company They Keep
Many tools for rating the performance of mutual funds and their managers rely heavily on past performance. But what about the future? Now comes a system devised by Randolph B. Cohen and Joshua D. Coval of... View Details
Keywords: by Ann Cullen
- 06 Oct 2008
- Research & Ideas
Updating a Classic: Writing a Great Business Plan
Sean Silverthorne: "How to Write a Great Business Plan" has been one of the most downloaded articles on Harvard Business Publishing since you wrote it in 1997. Why do you think you hit a nerve? Bill Sahlman: Writing a business... View Details
Keywords: by Sean Silverthorne
- 18 Aug 2003
- Research & Ideas
How New Managers Become Great Managers
and lateral, internal and external to the organization). From these developmental relationships (e.g., mentors or sponsors), potential managers can better learn from their own experiences by receiving... View Details
Keywords: by Linda Hill
- 15 Apr 2024
- Book
Struggling With a Big Management Decision? Start by Asking What Really Matters
cut through all the questions that inevitably run through their heads so they can instinctively choose the right path. The best way to tackle a tough call: Start by defining on a personal level what is right, says View Details
Keywords: by Dina Gerdeman
- 06 Dec 2022
- Research & Ideas
Latest Isn’t Always Greatest: Why Product Updates Capture Consumers
necessarily better,” says Ximena Garcia-Rada, a former Harvard Business School doctoral student who is now an assistant professor at Texas A&M University. “We see a significant proportion of participants shift to the objectively... View Details
- 09 Mar 2003
- Research & Ideas
Six Keys to Building New Markets by Unleashing Disruptive Innovation
Managers today have a problem. They know their companies must grow. But growth is hard, especially given today's economic environment where investment capital is difficult to come by and firms are reluctant... View Details
- 20 Sep 2020
- Working Paper Summaries
Updating the Balanced Scorecard for Triple Bottom Line Strategies
- 18 Oct 2022
- Research & Ideas
When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions
can amplify bias. Some companies try to address the issue by making sure that their algorithms don’t use data on protected characteristics such as race or gender. Yet, eliminating factors like race from an algorithm doesn’t address the... View Details
Keywords: by Rachel Layne
- 19 Nov 2012
- Research & Ideas
LEED-ing by Example
Unit at Harvard Business School. "For example, procurement policies could serve a demonstration role that would stimulate private demand by making people more aware of green buildings. They might also cover... View Details
- 29 Nov 2022
- Research & Ideas
Is There a Method to Musk’s Madness on Twitter?
and even foolhardy. Some in tech suggest there’s more of a “move fast, break things” strategy to it than perhaps meets the eye. How does it look to you? Wu: We shouldn’t be surprised by the management style... View Details
- 15 Dec 2003
- Research & Ideas
The New Global Business Manager
the next decade or so will have to deal with. Q: What else are you working on? A: After Managing Across Borders (on which this Harvard Business Review article "What is a Global Manager?" was... View Details
Keywords: by Cynthia Churchwell
- 29 Sep 2008
- Research & Ideas
Financial Crisis Caution Urged by Faculty Panel
more dangerous place. That’s moral hazard" When the government manages risk, it also must worry about the potential for moral hazard, he said. A good example is federal deposit insurance. By... View Details
- 07 Jan 2013
- Lessons from the Classroom
Culture Changers: Managing High-Impact Entrepreneurs
Professor Mukti Khaire's challenge to management students is lofty, even by Harvard MBA standards. Don't just change the way people live, change the way they think. Change... View Details
- 09 Jul 2024
- Research & Ideas
Are Management Consulting Firms Failing to Manage Themselves?
are experts at diagnosing and solving a variety of issues for their clients, are struggling to apply their own management principles internally.” To regain equilibrium, over the past two years, some major consulting firms have... View Details
- 20 May 2013
- Research & Ideas
The Long-Term Fix to US Competitiveness
At an event at Harvard Business School that was three parts analysis and one part rally, participants tried to chart a new path forward for the sluggish US economy—a move that may require a new definition of "competitiveness."... View Details
Keywords: by Stephanie Schorow & Harvard Gazette
- 02 May 2011
- Research & Ideas
Casino Payoff: Hands-Off Management Works Best
ensure that the casinos' best customers return to play another day. “It's not absolute freedom—it's freedom within a framework" —Francisco de Asís Martinez-Jerez And it turns out that casino hosts are ideal subjects to gain insight into an ongoing question debated for... View Details
- 2020
- Working Paper
Updating the Balanced Scorecard for Triple Bottom Line Strategies
By: Robert S. Kaplan and David McMillan
Many companies are now attempting to achieve triple bottom line performance on financial, environmental, and societal metrics. Successful strategies for such performance, however, generally require new relationships among multiple players in multiple sectors across a... View Details
Keywords: Balanced Scorecard; Adaptation; Environmental Sustainability; Social Issues; Performance; Strategy
Kaplan, Robert S., and David McMillan. "Updating the Balanced Scorecard for Triple Bottom Line Strategies." Harvard Business School Working Paper, No. 21-028, August 2020.