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- 10 Jan 2005
- Research & Ideas
The Knowledge Coach
"Deep smarts," as Harvard Business School professor emerita Dorothy Leonard and collaborator Walter Swap see the term, is the intuition, judgement, and knowledge, both explicit and tacit, that is... View Details
Keywords: by Dorothy Leonard & Walter Swap
- 02 Jan 2001
- Research & Ideas
Gurus in the Garage
and growth. That triumph can be attributed to the Valley's distinctive geography, history, and culture. Why The Triumph Viewing the valley from the flight approach to San Francisco International, one is struck by how small the region is.... View Details
Keywords: by Dorothy Leonard & Walter Swap
- 14 Sep 2015
- Research & Ideas
Rewriting the Rules of Service Competition
Editor's Note: Harvard Business School professors James Heskett, W. Earl Sasser, and Leonard A. Schlesinger literally wrote the book on service industry management with The Service Profit Chain. Now the trio is back with What Great... View Details
- 03 Jul 2008
- Working Paper Summaries
The Future of Social Enterprise
- 16 Dec 2002
- Lessons from the Classroom
Marrying Distance and Classroom Education
In an interview with HBS Working Knowledge editor Sean Silverthorne, Harvard Business School professor Dorothy Leonard and research assistant Brian DeLacey discuss their research and the recent Adult... View Details
Keywords: by Sean Silverthorne
- 20 Nov 2007
- Working Paper Summaries
The “Fees → Savings” Link, or Purchasing Fifty Pounds of Pasta
- Article
How to Hire By Wire
Schlesinger, Leonard A. "How to Hire By Wire." Fast Company (October 31, 1993).
- 1992
- Other Unpublished Work
By Choice or By Chance? Tracking the Values in Massachusetts' Public Spending
By: Dutch Leonard
- 16 Dec 2002
- Research & Ideas
Mentoring—Using the Voice of Experience
Sometimes executive education has little to do with what happens in a classroom. Mentoring and coaching are the time-tested ways for wisdom and knowledge to be passed through an organization. Harvard Business School professor Dorothy... View Details
Keywords: by Sean Silverthorne
- 15 Feb 2012
- Op-Ed
Occupy Wall Street Protestors Have a Point
the future of the global market system. In keeping with the School's learning model, we provided participants with a "case"—this one consisting of the World Bank's scenario for global economic progress, looking toward 2030. While cheered View Details
- 18 Mar 2008
- Working Paper Summaries
Modeling Expert Opinions on Food Healthiness: A Nutrition Metric
- 05 Feb 2015
- Research & Ideas
How New BofA Executives Learn its ’Deep Smarts’
Company's Deep Smarts offers a roadmap for ensuring that critical knowledge remains in the organization. This excerpt focuses on the executive onboarding practice at Bank of America. Dorothy Leonard is the... View Details
- 04 Jun 2001
- Research & Ideas
Why dot.coms Will Rise Again
In separate sessions at the 2001 Global Alumni Conference, HBS professors McFarlan (HBS MBA '61 and DBA '65) and Dorothy A. Leonard dissected the dot.com disaster and found much worth salvaging. In fact,... View Details
Keywords: by Martha Lagace
- September 1982
- Article
Review of Innovation Diffusion: A New Perspective, by L. Brown
Leonard, Dorothy A. "Review of Innovation Diffusion: A New Perspective, by L. Brown." Environment and Behavior (September 1982): 616–19.
- 1995
- Other Unpublished Work
State Poverty Rates Adjusted by Variations in Costs of Living Across States
By: Dutch Leonard and Monica E. Friar
Keywords: Wealth and Poverty
- 11 May 2016
- Research & Ideas
Fix This! Why is it so Painful to Buy a New Car?
Harvard Business School have as much pain shopping for a new car as the rest of us. For Jill Avery, a senior lecturer in the Marketing Unit, one experience included being ignored by a salesman, who turned repeatedly to her husband to talk... View Details
- 15 Dec 2008
- Research & Ideas
The Surprisingly Successful Marriages of Multinationals and Social Brands
to managers and stimulating reflection among scholars, a new working paper by HBS professors James E. Austin and Herman B. "Dutch" Leonard looks at how and why such acquisitions occur and how to... View Details
- Book Review
Review of Implementing New Technologies: Choice, Decision and Change in Manufacturing, edited by E. Rhodes and D. Wield
Leonard, Dorothy A. "Review of Implementing New Technologies: Choice, Decision and Change in Manufacturing, edited by E. Rhodes and D. Wield." Administrative Science Quarterly 32, no. 3 (September 1987).
- 27 Oct 2008
- Lessons from the Classroom
Achieving Excellence in Nonprofits
actions that are aligned with producing them. Fundamentally, that is the focus of our work in the Social Enterprise Initiative. Board and executive leaders today are confronted by a confusing landscape of conflicting demands, rapidly... View Details
Keywords: by Sean Silverthorne
- 2011
- Book
Managing Knowledge Assets, Creativity and Innovation
This book pulls together for the first time works on knowledge and innovation, including the implementation of new processes and products, written by Dorothy A. Leonard over more than two decades. It consists of articles from journals in diverse fields (e.g. the... View Details
Leonard, Dorothy A. Managing Knowledge Assets, Creativity and Innovation. World Scientific Publishing, 2011.