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- All HBS Web
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- Research (18)
- Faculty Publications (9)
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- 19 Jul 2013
- Working Paper Summaries
Helping You Help Me: The Role of Diagnostic (In)Congruence in the Helping Process within Organizations
- Research Summary
Helping at Work
This research focuses on collaboration and helping in creative project teams. Colin Fisher (UCL), Julianna Pillemer (NYU Stern School), and I developed a multi-year research program examining help received and given, including successful and unsuccessful helping... View Details
- 14 Jan 2014
- First Look
First Look: January 14
Publications January 2014 Harvard Business Review IDEO's Culture of Helping By: Amabile, Teresa, Colin M. Fisher, and Julianna View Details
Keywords: Sean Silverthorne
- 15 Sep 2009
- First Look
First Look: September 15
generation moving up the corporate ranks. Stimulate Creativity by Fueling Passion Authors:Teresa Amabile and Colin M. Fisher Publication:In The Blackwell Handbook of Principles... View Details
Keywords: Martha Lagace
- 19 Jun 2012
- First Look
First Look: June 19
PapersNegotiation Processes As Sources of (and Solutions to) Interorganizational Conflict Authors:Elizabeth Long Lingo, Colin Fisher, and Kathleen L. McGinn Abstract We investigate how structural features of... View Details
Keywords: Sean Silverthorne
- 31 Oct 2017
- First Look
New Research and Ideas, October 31, 2017
capital sources. Deep Help in Complex Project Work: Guiding and Path-Clearing Across Difficult Terrain By: Fisher, Colin M., Julianna Pillemer, and Teresa View Details
Keywords: by Sean Silverthorne
- 2017
- Working Paper
Deep Help in Complex Project Work: Guiding and Path-Clearing Across Difficult Terrain
By: Colin M. Fisher, Julianna Pillemer and Teresa M. Amabile
How do teams working on complex projects get the help they need? Our qualitative investigation of the help provided to project teams at a prominent design firm revealed two distinct helping processes, both characterized by deep, sustained engagement that far exceeds... View Details
- August 2018
- Article
Deep Help in Complex Project Work: Guiding and Path-Clearing Across Difficult Terrain
By: Colin M. Fisher, Julianna Pillemer and Teresa M. Amabile
How do teams working on complex projects get the help they need? Our qualitative investigation of the help provided to project teams at a prominent design firm revealed two distinct helping processes, both characterized by deep, sustained engagement that far exceeds... View Details
Keywords: Helping; Rhythm; Prosocial Behavior; External Team Leadership; Social Construction; Time; Qualitative Methods; Field Research; Groups and Teams; Projects; Behavior; Leadership; Social and Collaborative Networks
Fisher, Colin M., Julianna Pillemer, and Teresa M. Amabile. "Deep Help in Complex Project Work: Guiding and Path-Clearing Across Difficult Terrain." Academy of Management Journal 61, no. 4 (August 2018): 1524–1553.
- 2013
- Working Paper
Helping You Help Me: The Role of Diagnostic (In)congruence in the Helping Process within Organizations
By: Colin M. Fisher, Julianna Pillemer and Teresa M. Amabile
Through an inductive, multi-method field study at a major design firm, we investigated the helping process in project work and how that process affects the success of a helping episode, as perceived by help-givers and/or -receivers. We used daily diary entries and... View Details
Fisher, Colin M., Julianna Pillemer, and Teresa M. Amabile. "Helping You Help Me: The Role of Diagnostic (In)congruence in the Helping Process within Organizations." Harvard Business School Working Paper, No. 14-003, July 2013.
- January–February 2014
- Article
IDEO's Culture of Helping
By: Teresa Amabile, Colin M. Fisher and Julianna Pillemer
Leaders can do few things more important than encouraging helping behavior within their organizations. In the highest-performing companies, it is a norm that colleagues support one another's efforts to do the best work they can. That has always been true for efficiency... View Details
Keywords: Management Style; Behavior; Attitudes; Organizational Culture; Relationships; Social and Collaborative Networks
Amabile, Teresa, Colin M. Fisher, and Julianna Pillemer. "IDEO's Culture of Helping." Harvard Business Review 92, nos. 1-2 (January–February 2014): 54–61.
- 1 Aug 2010
- Conference Presentation
Giving and Seeking Help in Creative Teams: A Field Study at a Design Firm
By: Colin M. Fisher, Teresa M. Amabile and Julianna Pillemer
- January–February 2021
- Article
How to Help (Without Micromanaging)
By: Colin M. Fisher, Teresa M. Amabile and Julianna Pillemer
Extensive research shows that when employees get hands-on managerial support, they perform better than when they’re left to their own devices, but unnecessary or unwanted help can be demoralizing and counterproductive. So how do you intervene constructively? The... View Details
Fisher, Colin M., Teresa M. Amabile, and Julianna Pillemer. "How to Help (Without Micromanaging)." Harvard Business Review 99, no. 1 (January–February 2021): 123–127.
- Article
When the Thought Doesn’t Count: The Dynamics of Unhelpful Help in Creative Organizations
By: Colin Fisher, Julianna Pillemer and Teresa Amabile
We’ve all been there. You ask a colleague for help with something, maybe a tricky research design or a difficult student. They agree to help, but their assistance misses its mark. You wonder what happened and, if you turn to existing research and theory, you don’t find... View Details
Fisher, Colin, Julianna Pillemer, and Teresa Amabile. "When the Thought Doesn’t Count: The Dynamics of Unhelpful Help in Creative Organizations." Academy of Management Discoveries (in press). (Pre-published online October 18, 2024.)
- 27 Feb 2018
- First Look
First Look at New Research and Ideas, February 27, 2018
Academy of Management Journal Deep Help in Complex Project Work: Guiding and Path-clearing Across Difficult Terrain By: Fisher, Colin M., Julianna Pillemer, and Teresa View Details
Keywords: Sean Silverthorne
- Aug 2016
- Conference Presentation
Deep Help: The Benefits and Perils of Intensive Collaborative Assistance in Creative Project Work
By: Teresa M. Amabile, Colin M. Fisher and Julianna Pillemer
- 16 Jul 2013
- First Look
First Look: July 16
Colin M., Julianna Pillemer, and Teresa M. Amabile Abstract—Through an inductive, multi-method field study at a major design firm, we investigated the helping process in... View Details
Keywords: Anna Secino
- 17 Jul 2012
- First Look
First Look: July 17
PublicationsPerspectives on the Social Psychology of Creativity Authors:Teresa M. Amabile and Julianna Pillemer Publication:Journal of Creative Behavior 46, no. 1 (2012)... View Details
Keywords: Sean Silverthorne
- 31 Jul 2012
- First Look
First Look: July 31
Interorganizational Conflict Authors:Elizabeth Long Lingo, Colin Fisher, and Kathleen L. McGinn Publication:In Handbook of Conflict Management Research, edited by Neal View Details
Keywords: Carmen Nobel
- Web
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