by Anthony J. Mayo - Publications - Faculty & Research

03 Oct 2005
Research & Ideas

The Truck Driver Who Reinvented Shipping

Malcolm P. McLean, a truck driver, fundamentally transformed the centuries-old shipping industry, an industry that had long decided that it had no incentive to change. By developing the first safe, reliable, and cost effective approach to... View Details

Keywords: by Anthony J. Mayo & Nitin Nohria; Manufacturing; Transportation; Aerospace

December 2006 (Revised April 2014)
Case

J. R. D. Tata

By: Nitin Nohria, Anthony Mayo and Mark Benson

J.R.D Tata, Chairman of the Indian conglomerate Tata & Sons, played a significant role in building India's economic infrastructure. Under his guidance, Tata & Sons built locomotives, steel refineries, airlines, chemical plants, and technology-based enterprises.... View Details

Keywords: Family Business; Development Economics; Working Conditions; Leadership; Infrastructure; Personal Development and Career; Business and Government Relations; India

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July 2023 (Revised April 2024)
Case

Raymond Jefferson: Trial by Fire

By: Anthony Mayo and Carin-Isabel Knoop

In the spring of 2021, Raymond (Ray) Jefferson applied for a job in President Joseph Biden’s administration. Ten years earlier, false allegations were used to force him to resign from his prior U.S. government position as Assistant Secretary of Labor for Veterans’... View Details

Keywords: Leadership Style; Personal Development and Career; Ethics; Lawsuits and Litigation

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June 2009
Teaching Note

Henry J. Kaiser and the Art of the Possible (TN)

By: Anthony Mayo

Teaching Note for [408072]. View Details

Keywords: Shipping Industry; Construction Industry; United States

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30 Sep 2019
Book

6 Steps to Building a Better Workplace for Black Employees

When Barack Obama was elected president in 2008, some saw it as proof that the color of one’s skin could no longer hold people back from achieving important leadership roles in the United States. Not true, says Harvard Business School senior lecturer View Details

Keywords: by Dina Gerdeman

2019
Chapter

Pathways to Leadership: Black Graduates of Harvard Business School

By: Anthony J. Mayo and Laura Morgan Roberts

In chapter 3, “Pathways to Leadership,” Anthony J. Mayo and Laura Morgan Roberts present a portrait of the backgrounds, experiences, and perspectives of black alumni of the HBS MBA program. With this study, HBS has allowed itself to be exposed in a way that other... View Details

Keywords: Race And Ethnicity; Inclusion; Race; Diversity; Leadership

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09 Nov 2009
Research & Ideas

Come Fly with Me: A History of Airline Leadership

Entrepreneurs, Managers, and Leaders: What the Airline Industry Can Teach Us about Leadership (Palgrave Macmillan), coauthored by Anthony J. Mayo... View Details

Keywords: by Sarah Jane Gilbert; Air Transportation

08 Jan 2007
Research & Ideas

Who Rises to Power in American Business?

generations. What doors are opening? Which remain closed? The book, written by Harvard Business School's Anthony J. Mayo and Nitin Nohria, and... View Details

Keywords: by Sean Silverthorne

2019
Chapter

Why a Chapter on Race, Work, and Leadership?

By: Laura Morgan Roberts, Anthony J. Mayo and Serenity Lee

In this chapter, Laura Morgan Roberts, Anthony J. Mayo, and Serenity Lee outline the rationale for the publication of an edited volume on race, work, and leadership that is squarely focused on the black experience. View Details

Keywords: Race And Ethnicity; Race; Ethnicity; Diversity; Leadership

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26 Mar 2024
Cold Call Podcast

How Do Great Leaders Overcome Adversity?

Keywords: Re: Anthony Mayo

12 Jul 2020
Book

The Harvard Business School Faculty Summer Reader 2020

new book edited by Geoffrey Jones and Asli M. Colpan pulls back the covers. Race, Work, and Leadership: New Perspectives on the Black Experience, To support black employees, business leaders must challenge biases and help employees be... View Details

Keywords: by Staff

24 Mar 2020
Research & Ideas

These Coronavirus Heroes Show Us How Crisis Leadership Works

“Heroes List” of authentic leaders who are making a difference in overcoming the challenges of COVID-19: Dr. Anthony Fauci, director of the National Institute of Allergy and Infectious Diseases, has been at the center of every virus... View Details

Keywords: by Bill George; Health

2019
Chapter

Conclusion—Intersections of Race, Work, and Leadership: Lessons in Advancing Black Leaders

By: Laura Morgan Roberts and Anthony J. Mayo

In chapter 23, the concluding chapter of Race, Work, and Leadership, “Intersections of Race, Work, and Leadership,” Roberts and Mayo provide insights for understanding and enhancing the black experience. In addition, the editors summarize a series of... View Details

Keywords: Race And Ethnicity; Inclusion; Race; Diversity; Leadership

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03 Feb 2016
Research & Ideas

The State of Customer Service Leadership

services, Four Seasons Hotels & Resorts, J. W. Marriott, Nordstrom, Publix supermarkets, Quicken Loans, Southwest Airlines, Starbucks, USAA insurance, Wegmans, Whole Foods Markets, among others. These organizations have a greater than... View Details

Keywords: by Jim Aisner; Retail

26 May 2003
Research & Ideas

What Your Competition is Telling You

favor, says David J. Reibstein, a professor of marketing at the Wharton School, Philadelphia. By building primary demand—demand for a category of offerings, in addition to demand for a particular... View Details

Keywords: by David Stauffer

29 Mar 2016
First Look

March 29, 2016

2016 Boston: Cengage Learning Management: An Integrated Approach By: Gulati, Ranjay, Anthony Mayo, and Nitin Nohria Abstract—The goal of Management: An Integrated Approach, 2nd ed., is to prepare students for leadership positions in 21st... View Details

Keywords: Sean Silverthorne

01 Nov 2011
First Look

First Look: Nov. 1

repatriated earnings from foreign affiliates exceeded net capital investments by $1.1 trillion in 2010 dollars; and from 1950 to 2010, repatriated earnings and net interest from foreign affiliates exceeded net equity investments and loans... View Details

Keywords: Sean Silverthorne

2016
Book

Management: An Integrated Approach

By: Ranjay Gulati, Anthony Mayo and Nitin Nohria

The goal of Management: An Integrated Approach 2nd ed., is to prepare students for leadership positions in 21st century companies by addressing the many facets involved in answering one key question: How are leaders successfully managing competitive companies in... View Details

Keywords: Management; Leadership; Competition; Organizational Design

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04 Oct 2011
First Look

First Look: October 4

confront Davide about his management approach before the team loses its commitment to the design effort. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/412039-PDF-ENG Mary Griffin at Derby Foods Anthony View Details

Keywords: Sean Silverthorne

December 2005 (Revised March 2010)
Case

William Levitt, Levittown and the Creation of American Suburbia

By: Nitin Nohria, Anthony Mayo and Mark Benson

Demand for low-cost housing after World War II far exceeded supply. Was this a profitable new market? New York developer William Levitt had to decide. During World War II, Levitt was eager to build basic housing for the working class—otherwise, Levitt & Sons would have... View Details