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Show Results For
- All HBS Web
(994)
- People (2)
- News (356)
- Research (358)
- Events (2)
- Multimedia (20)
- Faculty Publications (142)
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- 2021
- Article
Reflections: Voice and Silence in Workplace Conversations
By: Amy C. Edmondson and Tijs Besieux
We highlight conversations at work as an arena of change. Drawing on and extending the psychological safety literature, we offer a new framework to distinguish between productive and unproductive forms of both voice and silence. The framework’s four... View Details
Keywords: Conversation; Silence; Voice; Psychological Safety; Interpersonal Communication; Quality; Management Practices and Processes; Organizational Change and Adaptation
Edmondson, Amy C., and Tijs Besieux. "Reflections: Voice and Silence in Workplace Conversations." Journal of Change Management 21, no. 3 (2021): 269–286.
- June 2018 (Revised January 2020)
- Case
Voice War: Hey Google vs. Alexa vs. Siri
By: David B. Yoffie, Liang Wu, Jodie Sweitzer, Denzil Eden and Karan Ahuja
By early 2018, voice-controlled intelligent assistants had become a major new front in the battle between the giants of the technology sector. "Voice War" focuses on Alphabet’s strategy for Google Assistant, its entrant in the voice assistant space, and asks how the... View Details
Keywords: Alphabet; Amazon; Apple; Strategy; Technology; Intelligent Assistants; Smart Speaker; Voice Assistants; Voice; Platform; Technology Adoption; Digital Platforms; Competitive Strategy; Product Positioning; Technology Industry
Yoffie, David B., Liang Wu, Jodie Sweitzer, Denzil Eden, and Karan Ahuja. "Voice War: Hey Google vs. Alexa vs. Siri." Harvard Business School Case 718-519, June 2018. (Revised January 2020.)
- 2022
- Working Paper
Feeling Seen: Leader Eye Gaze Promotes Psychological Safety, Participation, and Voice
By: Nicole Abi-Esber, Alison Wood Brooks and Ethan Burris
Psychological safety is a hallmark of effective team functioning. Although prior work shows that characteristics of the leader influence employee judgments of psychological safety (and subsequent decisions to speak up), we know very little about “the specific behaviors... View Details
Keywords: Eye Gaze; Psychological Safety; Voice; Participation; Nonverbal Behavior; Verbal Behavior; Ostracism; Conversation; Groups; Groups and Teams; Social Psychology; Safety; Leadership; Behavior
Abi-Esber, Nicole, Alison Wood Brooks, and Ethan Burris. "Feeling Seen: Leader Eye Gaze Promotes Psychological Safety, Participation, and Voice." Harvard Business School Working Paper, No. 22-048, January 2022.
- May 2022 (Revised July 2022)
- Case
The Voice War Continues: Hey Google vs. Alexa vs. Siri in 2022
By: David B. Yoffie and Daniel Fisher
In 2022, after five years of pursuing a new "AI-first" strategy, Google had captured a sizeable share of the American and global markets for voice assistants. Google Assistant was used by hundreds of millions of users around the world, but Amazon retained the largest... View Details
Keywords: Strategy; Artificial Intelligence; Deep Learning; Voice Assistants; Smart Home; Market Share; Globalized Markets and Industries; Competitive Strategy; Digital Platforms; AI and Machine Learning; Technology Industry; United States
Yoffie, David B., and Daniel Fisher. "The Voice War Continues: Hey Google vs. Alexa vs. Siri in 2022." Harvard Business School Case 722-462, May 2022. (Revised July 2022.)
- 01 Jun 2024
- News
Outside Voices
In just 15 years, Greece managed to seesaw from one economic extreme to the other, from almost breaking the eurozone at the depth of its debt crisis to becoming one of the fastest growing economies in Europe in 2023, according to the IMF. Now wages are rebounding,... View Details
- 09 May 2019
- Video
Student Voices
- 09 May 2019
- Video
Student Voices
The Art of Negotiation
Michael Wheeler's The Art of Negotiation offers a distinctive, creative approach to negotiation. The process cannot be scripted. Other parties will have their own agendas and ideas about how the interaction should unfold. As a result, negotiation must be improvised on... View Details
- Apr 03 2014
- Testimonial
Finding Your Unique Leadership Voice
- April 2024
- Case
ChatGPT Enters the Voice Wars 2024
By: David B. Yoffie and Sarah von Bargen
OpenAI joined the Voice Wars in September 2023 when it launched its voice feature for ChatGPT. Initially only available to Pro subscribers, ChatGPT gave free access to all users two months later. It formed partnerships with a variety of companies, including carmakers,... View Details
Keywords: AI and Machine Learning; Partners and Partnerships; Lawsuits and Litigation; Technology Adoption; Market Entry and Exit; Technology Industry
Yoffie, David B., and Sarah von Bargen. "ChatGPT Enters the Voice Wars 2024." Harvard Business School Case 724-481, April 2024.
- 21 Dec 2023
- Blog Post
Top 10 MBA Voices Blogs of 2023
As we bid farewell to another incredible year, it's time to reflect on the moments that resonated most with our readers. Let's revisit this year's highlights of the MBA Voices Blog! FROM HARVARD BUSINESS SCHOOL TO SPOTIFY: FOUR LESSONS IN... View Details
- 22 Dec 2022
- Blog Post
TOP 10 MBA VOICES BLOGS OF 2022
It's been quite a year for HBS students, and as 2022 comes to a close we wanted to share some of the highlights from the MBA Voices Blog. ANSWERS TO YOUR TOP QUESTIONS ABOUT FINANCIAL AID AT HBS At HBS, we are committed to ensuring that... View Details
- January 2004
- Article
Find Your Voice
By: William W. George
George, William W. "Find Your Voice." Harvard Business Review 82, no. 1 (January 2004): 35.
- 20 Dec 2019
- Blog Post
Top 10 MBA Voices Blogs of 2019
It's been quite a year for HBS students, and as 2019 comes to a close we wanted to share some of the highlights from the MBA Voices Blog. In no particular order (since we love them all) here are the top 10 posts from 2019: How Being an... View Details
- Web
Institutional Voice | About
Institutional Voice Context In April 2024, Harvard President Alan Garber formed the Institutional Voice Working Group to consider whether and when Harvard and its leaders should issue official statements on... View Details
- 21 Dec 2021
- Blog Post
Top 10 MBA Voices Articles of 2021
As 2021 comes to a close, we wanted to share a roundup of our most read MBA Voices blogposts from 2021. Revisit our 10 most popular stories from the past year highlighting HBS students, alumni, and resources for prospective students.... View Details
- 15 Mar 2021
- News
Finding My Leadership Voice
- 01 Mar 2024
- News
Giving All Stakeholders a Voice
communities, according to Wu. A ‘’utility token’’ draws in a community from Day 1, supporting projects through engineering, quality assurance, marketing, and sales. Tokens are distributed to stakeholders for their contributions and give holders a View Details
Keywords: April White
- Jan 27 2020
- Interview