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- All HBS Web (59)
- Faculty Publications (8)
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- 14 Dec 2022
- News
When to Give Verbal Feedback — and When to Do It in Writing
- 01 Sep 2023
- News
Action Plan: In Context
Sara Jane Ho (MBA 2012) knows that many people think of etiquette as outdated, nothing more than “stuffy, stuffy old manners.” She has made a career—and now a Netflix series, Mind Your Manners—out of updating this old-fashioned perspective. “I see etiquette as the... View Details
- 01 Dec 2023
- News
Thinking Ahead
gone down. We’ve seen some odd behavior in venture capitalists trying to revalue a company they’ve already backed. There also are companies raising lots of money without much traction—in that sense, it’s still very much the pattern of, ‘I... View Details
- 01 Dec 2013
- News
Alumni News | Bookshelf: A Manager's Responsibility in the 21st Century
devote some detail to how managers should communicate. Dissenting managers must speak clearly, recognize opposing views, state the problem as they see it, and recommend a solution. "Your first few sentences, in either a verbal... View Details
- 03 Mar 2016
- News
3-Minute Briefing: Pamela Meyer (MBA 1986)
(photo by Cade Martin) At my 20th HBS reunion I heard faculty member Michael Wheeler describe behavior people engage in when they’re being deceptive. The room was transfixed. No one was on their phone! It turned out there is a robust,... View Details
Keywords: Julia Hanna
- 01 Dec 2017
- News
Research Brief: Better Brainstorming
having a high verbal fluency and a willingness to share). The budding entrepreneurs were then asked to work together to come up with new software products for the booming Indian wedding industry. The ideas generated by the teams were... View Details
Keywords: Jennifer Myers
- 01 Mar 2008
- News
Reflections on the “Artistry” of Teaching
communication as the most articulate verbal response. >>>> I’m not presiding over the Spanish Inquisition: I just want a successful learning experience. >>>> There is beauty, yes, magnificence, in the potential of every student. As an... View Details
- 01 Jun 2012
- News
Straight to the Heart
first-time marriages among people over 30 (to which my clients skew) have a lower divorce rate nationally than those who marry under 30. The love business is not quantitative at all, actually. I don’t even have written contracts with clients. I do handshakes. I believe... View Details
- 01 Aug 2001
- News
Class Day and Commencement 2001
request, the traditional Class Day address format. The blunt, veteran CEO with the Massachusetts accent and his unabashed, youthful interlocutor - a Cambridge University graduate possessing formidable verbal agility and a rapier wit - put... View Details
- 17 Apr 2019
- News
Give It to Me Straight
it's a verbal tick. It's no big deal really." Then Sheryl said to me, "I know this great speech coach, and I'm sure Google would pay for it. Would you like an introduction?" Once again, I made this brush-off gesture with my hand. Then... View Details
- 09 Feb 2017
- News
Turning Disorder into Opportunity
identify risks and issues, and develop the business case. The two-month recruiting process for the first cohort included reaching out to organizations such as Autism South Australia, targeting verbal individuals age 20 to 30, either with... View Details
Keywords: Jennifer Myers
- 25 Aug 2010
- News
Games, Parties, Pranks, and Celebrations
on record-keeping suggested that “bingo therapy” would be good for patieints. Professors Shapiro and Piper told us to knock it off. The two behavior profs were too touchy-feely and could bring themselves only to look the other way. (While... View Details
- 01 Jun 2011
- News
The Best-Laid Plans
accepted an offer from McKinsey. Yet the team received overwhelmingly positive verbal feedback from some judges and offers of funding. “We need to do this work now,” is how Fenton sums up the collective realization at the time that they... View Details