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- All HBS Web (16)
- Faculty Publications (4)
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- All HBS Web (16)
- Faculty Publications (4)
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- 2020
- Chapter
Team Reflexivity
By: Michaéla Schippers, Amy C. Edmondson and Michael A. West
Many teams face the problem of process loss, or suboptimal functioning, with sometimes serious consequences, such as medical errors. Team reflexivity—a deliberate process of discussing team goals, processes, or outcomes—can aid in optimizing team performance. In the... View Details
Keywords: Team Reflexivity; Groups and Teams; Performance Improvement; Information; Goals and Objectives; Learning
Schippers, Michaéla, Amy C. Edmondson, and Michael A. West. "Team Reflexivity." In The Oxford Handbook of Group and Organizational Learning, edited by Linda Argote and John M. Levine. New York, NY: Oxford University Press, 2020.
- December 2014
- Article
Team Reflexivity as an Antidote to Team Information Processing Failures
By: M. C. Schippers, A. C. Edmondson and M. A. West
This article proposes that team reflexivity—a deliberate process of discussing team goals, processes, or outcomes—can function as an antidote to team-level biases and errors in decision making. We build on prior work conceptualizing teams as information-processing... View Details
Keywords: Team Reflexivity; Team Information-processesing Failures; Team Regulatory Processes; Team Learning; Groups and Teams; Knowledge Management
Schippers, M. C., A. C. Edmondson, and M. A. West. "Team Reflexivity as an Antidote to Team Information Processing Failures." Small Group Research 45, no. 6 (December 2014): 731–769.
- 2017
- Chapter
Team Reflexivity and Innovation
By: Michaela C. Schippers, Michael A. West and Amy C. Edmondson
Schippers, Michaela C., Michael A. West, and Amy C. Edmondson. "Team Reflexivity and Innovation." In The Wiley Blackwell Handbook of the Psychology of Team Working and Collaborative Processes, edited by Eduardo Salas, Ramon Rico, and Jonathan Passmore, 459–478. Hoboken, NJ: Wiley-Blackwell, 2017.
- May 2013
- Case
Wendy Peterson
By: Linda A. Hill and Alisa Zalosh
Wendy Peterson was recently promoted to Vice President of Sales at the Plano, Texas, office of AccountBack, an accounting software and services company. To penetrate a perceived market niche, Peterson hires Fred (Xing) Wu, whose familiarity with and access to Chinese... View Details
Keywords: Leadership; Conflict Management; Salesforce Management; Rank and Position; Performance Evaluation; Management Teams; Cross-Cultural and Cross-Border Issues; Accounting Industry; Texas
Hill, Linda A., and Alisa Zalosh. "Wendy Peterson." Harvard Business School Brief Case 913-560, May 2013.
- 23 Nov 2021
- Book
What It Takes to Build an Organizational Culture That Wins
cultural change and provides a playbook to help leaders hire productive employees, organize around teams and values, and lead by inclusion. In a nod to the times, he devotes space to tips for creating and maintaining culture in remote... View Details
Keywords: by Avery Forman
- 18 Nov 2022
- HBS Case
What Does It Take to Safeguard a Legacy in Asset Management?
talent, so everyone on that team feels they are on the same level,” Viceira says. “But at the same time, if you all look alike and think alike, that’s going to lead to group thinking and mistakes. This firm is a great example of how... View Details
- 10 Jul 2007
- What Do You Think?
How Much of Leadership Is About Control, Delegation, or Theater?
excites, and pushes the team or, you could say, choreographs an output that (moves) the company towards the vision." The mix of control, delegation, and theater employed by successful leaders depends on the timing and circumstances... View Details
Keywords: by Jim Heskett
- 09 Dec 2014
- First Look
First Look: December 9
larger organization. Publisher's link: http://sloanreview.mit.edu/article/the-upside-to-large-competitors/ December 2014 Small Group Research Team Reflexivity as an Antidote to View Details
Keywords: Sean Silverthorne
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
organizations to leverage peer effects to improve the performance of their members. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55775 Pre-published online, October 2018 The Oxford Handbook of Group and Organizational Learning View Details
Keywords: Dina Gerdeman
- 26 May 2003
- Research & Ideas
What Your Competition is Telling You
question 'Why wouldn't our company want to be that competitor?'" Fahey goes on to describe the experience of a firm that invented a competitor whose business model was based on a top-to-bottom "ideal invented e-solution." Overcoming a View Details
Keywords: by David Stauffer
- 19 Jan 2011
- First Look
First Look: Jan. 18
course, our reflex when confronted with fear of the future is often to run for cover, particularly if management can get away with downsizing while blaming the crisis. But of course, this only fulfils the short-term objectives of... View Details
Keywords: Sean Silverthorne