Publications

Article

Machine Learning Approaches to Facial and Text Analysis: Discovering CEO Oral Communication Styles

By: Prithwiraj Choudhury, Dan Wang, Natalie A. Carlson and Tarun Khanna

We demonstrate how a novel synthesis of three methods—(1) unsupervised topic modeling of text data to generate new measures of textual variance, (2) sentiment analysis of text data, and (3) supervised ML coding of facial images with a cutting-edge convolutional neural... View Details

Keywords: CEOs; Communication Style; Machine Learning; Spoken Communication; Nonverbal Communication; Personal Characteristics; Analysis; Performance

24 Oct 2017
Blog Post

The Latin American Community at HBS

Latin American is a state of being, not a regional denomination. Or at least that is what I learned at Harvard Business School. Upon arriving at HBS, members of the Latin American community took conscious steps to get acquainted with... View Details

02 May 2016
News

Creating Common Ground in Communities of Conflict

Umaimah Mendhro (MBA 2009) was visiting her native village in Pakistan in 2007 when she got the idea to found the Dreamfly, a global initiative designed to educate, expose, and empower people living in communities of conflict. “We connect... View Details

12 Feb 2016
News

Creating Common Ground in Communities of Conflict

people he wanted to hurt, or why he must hurt them,” she recalls. That moment in December 2007 set in motion Mendhro’s vision for the Dreamfly, a global initiative designed to educate, expose, and empower people living in communities of... View Details

Keywords: Jill Radsken

2019
Working Paper

Machine Learning Approaches to Facial and Text Analysis: Discovering CEO Oral Communication Styles

By: Prithwiraj Choudhury, Dan Wang, Natalie A. Carlson and Tarun Khanna

We demonstrate how a novel synthesis of three methods—(1) unsupervised topic modeling of text data to generate new measures of textual variance, (2) sentiment analysis of text data, and (3) supervised ML coding of facial images with a cutting-edge convolutional neural... View Details

Keywords: Spoken Communication; Business History; Analytics and Data Science; Finance; Performance

21 Jan 2021
Blog Post

How I Used the HBS Community to Hone My Professional Goals

a Michigan fan, with some Michigan State fans... When I started my second (EC) year, I was intentional about my job search. I had spoken to and learned from many of my classmates about their career paths and goals. I was also involved in... View Details

June 2001 (Revised January 2006)
Background Note

Mechanics of Financial Accounting, The

By: David F. Hawkins and Jacob Cohen

Explains in simple terms and numerical examples how the language of accounting is spoken and communicated to financial statement users. Describes terms such as "debits," "credits," "journal entries," "t-accounts," and "financial statements." View Details

Keywords: Accounting; Financial Statements

Educators

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2011
Chapter

Changing Identity, Changing Language

By: Kathleen L. McGinn and Jeffrey T. Polzer

Environmental jolts and shifting membership challenge a group's efficacy and survival. Group identity is critical for a shared interpretation of and response to these challenges, but external and internal changes may require corresponding changes in a group's... View Details

Keywords: Change; Spoken Communication; Performance Efficiency; Problems and Challenges; Safety; Identity; California

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10 Feb 2021
Blog Post

What You Can Do to Create an Anti-Racist Organization

winter of 2021, that national conversation continues, but what have we done, and what can we continue to do, as individuals and organizations to make meaningful progress? Danika Manso-Brown (HGSE ’18), Founder of Manso Brown Group and co-founder of View Details

June 18, 2020
Article

What CEOs Still Haven't Said about Race and Policing

By: Aaron K. Chatterji and Michael W. Toffel

While many CEOs have spoken out to share their thoughts on race and police misconduct in America, they have yet to advocate for policy solutions for police reform, focusing instead on their own corporate and personal values. But lasting change must also involve ... View Details

Keywords: Activism; CEO; Political Issues; Political Leadership; Racial Tensions; Racism; Leadership; Race; Communication; Government and Politics; Law; Organizational Culture; United States

02 Aug 2013
News

People must take responsibility for managing their careers

March 24, 2020
Article

A Time to Lead with Purpose and Humanity

By: Hubert Joly

In these unprecedented times, corporate leaders are being put to the test. Many just last summer had signed the Business Roundtable Statement of Purpose that committed their companies to serving all stakeholders. The pandemic is the first test of these principles. The... View Details

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May 8, 2020
Article

Lead Your Team Into a Post-Pandemic World

By: Hubert Joly

The unprecedented COVID-19 pandemic has tested leaders, especially as it relates to how they lead their workers. As the crisis goes on, many that the author has spoken with have begun to frame it around three distinct phases: The Shelter-in-Place Phase, the Re-opening... View Details

Keywords: COVID-19; Re-opening; Health Pandemics; Leadership; Employees; Communication; Human Needs

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September 2020 (Revised June 2021)
Case

Gong: Resonating Conversational Insights

By: Alison Wood Brooks and Trevor Spelman

In 2015, Amit Bendov was struck by a realization about a new technology that might be able to transcribe musical notation in real-time, which eventually became known as Gong. Gong’s business proposition was simple: provide software that automatically captures,... View Details

Keywords: Applications and Software; Technological Innovation; Communication; Performance Effectiveness; Sales; Customer Satisfaction; Competitive Strategy

Educators

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23 Jan 2017
Blog Post

Celebrating National Coming Out Day at HBS

dozens of messages, emails, and letters. Many people reached out to share personal stories and talked about how honored they were that we had spoken about our experiences. Some classmates hadn’t had any exposure to the LGBT View Details

Joseph B. Fuller

Joseph Fuller is a Professor of Management Practice in General Management and Entrepreneurship. He founded and co-leads the school’s project, Managing the Future of Work, as well as the Harvard Project on the Workforce. He currently leads the FIELD Global Capstone... View Details

2014
Working Paper

Speaking of Corporate Social Responsibility

By: Hao Liang, Christopher Marquis, Luc Renneboog and Sunny Li Sun

We argue that the language spoken by corporate decision makers influences their firms' social responsibility and sustainability practices. Linguists suggest that obligatory future-time-reference (FTR) in a language reduces the psychological importance of the future.... View Details

Keywords: Language; Future-Time-Reference; Categories; Culture; Corporate Social Responsibility; Sustainability; Communication; Corporate Social Responsibility and Impact

SSRN

Program

Program for Leadership Development

step toward becoming a member of the global HBS alumni community Who Should Attend PLD is designed for executives preparing for career growth who want to expand their hard and soft skills and refine their personal leadership style to... View Details

June 2020
Article

Informing Dissent

By: Hillary Greene and Dennis Yao

The first part of this commentary argues that because the production of dissent depends on the availability of information, greater attention should focus on government restrictions on access to official information. At no time is this more important than when... View Details

Keywords: Dissent; Information Monopoly; Economics Of Speech; Freedom Of Information Act (FOIA); Self-censorship; Social Pressure; Information; Government and Politics; Spoken Communication; Society