Social Systems - Publications - Faculty & Research - Harvard Business School

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July 2021 (Revised July 2024)
Course Overview Note

Social Entrepreneurship and Systems Change

By: Brian Trelstad and Preeti Varma

Systems thinking is a discipline that emerged in the 20th century as a way to understand the complex interrelationships among various players and dynamics within an industry or field that resist simple, reductionist thinking. The big challenges we face play out in... View Details

Keywords: Systems Thinking; Social Entrepreneurship; System; Change

January 2014
Case

Social Strategy at Cisco Systems

By: Mikolaj Jan Piskorski, Daniel Malter and Aaron Smith

In April 2013, Jeanne Beliveau-Dunn, vice president and general manager for Learning@Cisco Systems, was planning the future of the Cisco Learning Network, an online platform hosted at Cisco.com. Since its launch in 2008, the Cisco Learning Network provided content to... View Details

Keywords: Networks; Digital Platforms; Internet and the Web; Competency and Skills; Learning; Web Services Industry

Article

Understanding Boards of Directors: A Systems Perspective

By: Jay W. Lorsch

In this essay, my goal is to explore why, despite the tireless efforts of talented people, research on corporate governance has been slow and uneven, and where that research should turn to next to be most valuable to practitioners. My belief is that the most fruitful... View Details

Keywords: Corporate Boards; Business Admnistration; Social Systems; Corporate Governance; Governing and Advisory Boards; System

2012
Chapter

Capitalism as a Social System

By: Bruce R. Scott

Keywords: Economic Systems; Society

Fast Answer

Social Entrepreneurship & Systems Change

information on social entrepreneurs and social enterprises in the resources listed below. Research Task... View Details

November – December 1969
Article

Systems Analysis for Social Decisions

By: Joseph L. Bower

Keywords: Decision Making; Society; Theory

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Research Summary

Self-Management & Self-Organizing Systems

Self-management serves as a foundational theme for much of my research; many of my interests were forged while working to enable self-management in organizational settings. Self-managing systems rely heavily on interpersonal relationships, peer regulation and... View Details

Keywords: Self-Managed Organizations; Self-organizing Systems; Hierarchy; Control

Article

Analyzing Scrip Systems

By: Kris Johnson, David Simchi-Levi and Peng Sun

Scrip systems provide a nonmonetary trade economy for exchange of resources. We model a scrip system as a stochastic game and study system design issues on selection rules to match potential trade partners over time. We show the optimality of one particular rule in... View Details

Keywords: ＂Repeated Games＂; Stochastic Trust Game; Dynamic Program; P2P Lending; Scrip Systems; Artificial Currency; Non-monetary Trade Economies; Marketplace Matching; Currency; Operations; Game Theory

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September 1989
Case

Funding the United States Social Security System

By: Arthur Schleifer Jr.

Keywords: Welfare; Sovereign Finance; United States

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1980
Chapter

A Social Systems Model for Organization Development

By: Michael Beer

2021
Working Paper

Racial Inequality in Organizations: A Systems Psychodynamic Perspective

By: Sanaz Mobasseri, William Kahn and Robin Ely

This paper uses systems psychodynamic concepts to develop a theory about the persistence of racial inequality in U.S. companies, treating White men as the dominant group and Black people as an illustrative subordinate group. We theorize that this persistence is rooted... View Details

Keywords: Systems Psychodynamics; Organizational Inequality; Masculinity; Equality and Inequality; Race; Gender; Identity; Power and Influence

1976
Report

Financial Crisis in the Social Security System

By: Robert S. Kaplan

Keywords: Financial Crisis; Insurance; Public Sector

2014
Article

Framework for China's Novel Sustainable Evaluation System Strategy

By: Robert G. Eccles and Peijun Duan

China’s sustainable development faces three challenges: first, the follow-up momentum of sustainable economic growth and economic transformation is insufficient; second, some resources and environment loads have reached their limits; third, some products affecting the... View Details

Keywords: Sustainable Development; Integrated Report; New Evaluation System; China

1974
Report

An Actuarial Audit of the Social Security System

By: Robert S. Kaplan and Roman L. Weil

Keywords: Accounting Audits; Public Sector; Insurance

November 2016 (Revised December 2016)
Module Note

Strategy Execution Module 11: Using Diagnostic and Interactive Control Systems

By: Robert Simons

This module reading introduces diagnostic and interactive control systems. Diagnostic control systems are the management-by-exception systems that managers use to monitor the achievement of their business strategy. Interactive control systems are the systems that top... View Details

Keywords: Management Control Systems; Implementing Strategy; Execution; Performance Measurement; Diagnostic Control Systems; Interactive Control Systems; Emergent Strategy; Goal Setting; Incentives; Strategy; Motivation and Incentives; Goals and Objectives; Management Systems; Performance Evaluation

14 Nov 2018
News

Uber Prepares to Go Public, and China’s Social Credit System

March 2023 (Revised November 2023)
Module Note

The Social Purpose of the Firm

By: Debora L. Spar and Julia M. Comeau

The Social Purpose of the Firm (SPF) is a short module designed to explore how, and under what circumstances, business leaders can harness the power of capitalism and markets to “make a difference in the world” – that is, to address a significant societal problem as a... View Details

Keywords: Social Accounting; Purpose; Corporate Social Responsibility and Impact; Social Enterprise; Mission and Purpose; United States; Sweden; Kenya; Netherlands

Forthcoming
Article

The Effect of a System for Sharing Best Practices Within Pre-existing Peer Networks

By: Shelley Xin Li and Tatiana Sandino

Peer networks, such as enterprise social networks (ESNs), can facilitate knowledge transfer across employees. However, such systems can also lead to information overload or difficulty in finding useful information. We examine data from a natural field experiment where... View Details

Keywords: Retail; Best Practices; Enterprise Social Media; Management Accounting And Control Systems; Social and Collaborative Networks; Communication Technology; Knowledge Sharing; Sales; Social Media; Retail Industry

Web

Social Entrepreneurship and Systems Change (SESC) - Course Catalog

HBS Course Catalog Social Entrepreneurship and Systems Change (SESC) Course Number 1581 Senior Lecturer Gerald Chertavian Senior Lecturer Brian Trelstad Fall; Q1Q2; 3.0 credits 28 Sessions Paper/Project... View Details

August 2017
Supplement

CareMore Health System (B)

By: Robert S. Huckman and Brian W. Powers

This supplement to “CareMore Health System (A)” discusses the company's early experience introducing its managed Medicaid model in the Des Moines, Iowa, market. It also provides an update on the Memphis program discussed in the (A) case. View Details

Keywords: Health Care Delivery; Health Insurance; Medicare; Medicaid; Managed Care; Extensivist; Social Determinants Of Health; Health Care and Treatment; Insurance; Business Model; Growth and Development Strategy; Health Industry; United States

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