Service Quality - Publications - Faculty & Research - Harvard Business School

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23 Nov 2015
HBS Seminar

Gad Allon, Professor of Managerial Economics & Decision Sciences, Kellogg School of Management, Northwestern University

09 Sep 2015
HBS Seminar

Judith A. Chevalier, Yale University

25 Feb 2015
HBS Seminar

Beril Toktay, Scheller College of Business, Georgia Institute of Technology

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