Roger J. Volkema - Publications - Faculty & Research - Harvard Business School

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November 1988 (Revised November 1996)
Case

Roy Rogers Restaurants

By: William J. Bruns Jr.

Roy Rogers Restaurants is a subsidiary of Marriott Corp. which sells franchises to own and operate standardized fast food restaurants. Many franchise owners operate more than one restaurant. One of these, presently operating 16 restaurants and committed to develop 30... View Details

Keywords: Franchise Ownership; Business Model; Cost Management; Quality; Transformation; Food and Beverage Industry

October 2001 (Revised November 2002)
Case

Herman Miller(B): Creating Innovation Streams

By: Sandra J. Sucher and Stacy McManus

In 1997, Mike Volkema faced the difficulty of attempting to revitalize a once dynamic organization. Volkema wondered how he could incorporate advances made within subsidiaries, such as Miller SQA's business model innovation, into the company as a whole while also... View Details

Keywords: Innovation and Invention; Innovation and Management; Product Design; Product Development; Product; Supply Chain Management; Business Model; Service Delivery; Customer Value and Value Chain; Manufacturing Industry; Consumer Products Industry

March 2001 (Revised May 2001)
Case

Corning 1996-2000: Growing Corning

By: Michael J. Roberts and Michael L. Tushman

Focuses on Roger Ackerman's successful cultural change effort--growing Corning. Presents a detailed description of Ackerman's effort and the changes that transpired in the business, the culture, and the senior team. View Details

Keywords: Organizational Change and Adaptation; Change Management; Management Teams

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2013
Book

The Art of Negotiation: How to Improvise Agreement in a Chaotic World

By: Michael Wheeler

A member of the world-renowned Program on Negotiation at Harvard Law School introduces the powerful next-generation approach to negotiation. For many years, two approaches to negotiation have prevailed: the "win-win" method exemplified in Getting to Yes by Roger... View Details

Keywords: Negotiation

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05 Feb 2013
First Look

First Look: Feb. 5

band in 1927, and that the broadcasters themselves were divided at the FRC's hearings. Paper: http://www.tobinproject.org/sites/tobinproject.org/files/assets/Moss%20Lackow%20Capturing%20History%20%281.16.13%29.pdf What Roger Fisher Got... View Details

Keywords: Sean Silverthorne

March 2001 (Revised May 2001)
Case

Corning 1983-1996: Transition at the Top

By: Michael J. Roberts and Michael L. Tushman

Focuses on Jamie Houghton's efforts to revitalize Corning from 1983-1996, including the development of a very strong set of values and culture. The issue centers around Roger Ackerman's rise to president, then chairman/CEO, and his drive to both change the business... View Details

Keywords: Organizational Change and Adaptation; Change Management; Organizational Culture; Management Teams; Strategy

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2013
Book

Fortune Tellers: The Story of America's First Economic Forecasters

By: Walter A. Friedman

The period leading up to the Great Depression witnessed the rise of the economic forecasters, pioneers who sought to use the tools of science to predict the future, with the aim of profiting from their forecasts. This book chronicles the lives and careers of the men... View Details

Keywords: Forecasting And Prediction; Economic History; Economics; History; Risk and Uncertainty; United States

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13 Dec 2016
First Look

December 13, 2016

forthcoming Journal of Investment Consulting Cloaked Trading By: Cohen, Lauren, Dong Lou, and Christopher J. Malloy Abstract—Using a novel, proprietary database of micro-level trading activities by asset managers, we show strong evidence... View Details

Keywords: Carmen Nobel

11 Dec 2007
First Look

First Look: December 11, 2007

Working PapersThe Seer of Wellesley Hills: Roger Babson and the Babson Statistical Organization Author:Walter A. Friedman Abstract Roger Babson was a pioneer of the business-forecasting industry in the... View Details

Keywords: Martha Lagace

01 May 2007
First Look

First Look: May 1, 2007

IMF-mandated reforms imposed on Korea as conditionalities to the country's emergency loan package. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=707042 Madam C.J. Walker: Entrepreneur, Leader, and Philanthropist Harvard Business... View Details

Keywords: Sean Silverthorne

29 May 2007
First Look

First Look: May 29, 2007

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=507077 PublicationsThe Impact of Direct-to-Consumer Advertising in Orthopaedics Authors:Kevin J. Bozic, Amanda R. Smith, Sanaz Hariri, Sanjo Adeoye, John T. Gourville,... View Details

Keywords: Martha Lagace

07 Oct 2008
First Look

First Look: October 7, 2008

future do not show this want/should pattern, and we discuss a potential explanation. Download the paper: http://www.hbs.edu/research/pdf/07-078.pdf Conversational Blindness: Answering the Wrong Question the Right Way Authors:Todd Rogers... View Details

Keywords: Martha Lagace

10 May 2011
First Look

First Look: May 10

the Right Way Authors:Todd Rogers and Michael I. Norton Publication:Journal of Experimental Psychology: Applied (forthcoming) Abstract What happens when speakers try to "dodge" a question they would rather not answer by... View Details

Keywords: Sean Silverthorne

06 Nov 2018
First Look

New Research and Ideas, November 6, 2018

https://www.hbs.edu/faculty/Pages/item.aspx?num=53873 Lazy Prices By: Cohen, Lauren, Christopher J. Malloy, and Quoc Nguyen Abstract—We explore the implications of a subtle "default" choice that firms make in their regular... View Details

Keywords: Dina Gerdeman

09 Dec 2008
First Look

First Look: December 9, 2008

Harvard Business School Case 509-031 Having bought Shaklee Corporation from Yamanouchi, Roger Barnett, its owner and CEO, wrestled with the question of how to grow the company and its reputation for environmental sustainability. In... View Details

Keywords: Martha Lagace

20 Feb 2008
First Look

First Look: February 20, 2008

managers may be trying to categorize their firms as small firms when investors favor small firms. Purchase the paper from SSRN ($5): http://papers.nber.org/papers/w13762 Allocating Marketing Resources Authors:Sunil Gupta and Thomas J.... View Details

Keywords: Martha Lagace

08 Jun 2009
Research & Ideas

The Return of the Salesman

Durable" (by Howell J. Harris) "Suchard and the Emergence of Traveling Salesmen in Switzerland, 1860-1920" (by Roman Rossfeld) "Managing Door-to-Door Sales of Vacuum Cleaners in Interwar Britain" (by Peter Scott) "Ambassadors of Commerce:... View Details

Keywords: by Sean Silverthorne; Retail

29 Oct 2013
First Look

First Look: October 29

Getting to Yes by Roger Fisher, William Ury, and Bruce Patton and the hard-bargaining style of Herb Cohen's You Can Negotiate Anything. Now Michael Wheeler provides a dynamic alternative to one-size-fits-all strategies that don't match... View Details

Keywords: Sean Silverthorne

10 Apr 2018
First Look

First Look at New Research, April 10, 2018

for all enrollees) is associated with physician beliefs unsupported by clinical evidence. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54341 forthcoming Journal of Experimental Social Psychology Religious Shoppers Spend Less Money By: Didem, Kurt,... View Details

Keywords: Sean Silverthorne

26 Mar 2008
First Look

First Look: March 26, 2008

Working PapersDiffusing Management Practices within the Firm: The Role of Information Provision Authors:Michael J. Lenox and Michael W. Toffel Abstract A key role of corporate managers is to encourage subsidiaries to adopt innovative... View Details

Keywords: Martha Lagace

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