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- Faculty Publications (8)
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- 31 Jul 2023
- News
Striving for Imperfection
idea. He was with his wife in Rome. He noticed that there was this one coffee shop that had this huge queue out the door where the other coffee shops didn’t. And he went in and he noticed the barista, whose name was Eugenio and he was... View Details
- 01 Sep 2005
- News
Predictable Surprises
pleased their clients will be with the results of their audit. Even with Sarbanes-Oxley, we’re still a long way from that. Are there predictable surprises in the queue now that might be preventable? I always tell everyone who will listen... View Details
- 30 Jul 2024
- News
Reddit’s Rise
time when Reddit is going through changes. It had just had a management change. The CEO had exited, the founders came back. There had been, obviously this is a very active user base, so there had been some upheaval a little bit in the... View Details