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Peter Tufano

Peter Tufano is a Baker Foundation Professor at Harvard Business School and Senior Advisor to the Harvard Salata Institute for Climate and Sustainability. From 2011 to 2021, he served as the Peter Moores Dean at Saïd Business School at the University of Oxford. From 1989 to 2011, he was a Professor at HBS, where he oversaw the school’s tenure and promotion processes, campus planning, and...

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  • November 2009
  • Article

What Would Peter Say?

By: Rosabeth Moss Kanter
Heeding the wisdom of Peter Drucker might have helped us avoid - and will help us solve - numerous challenges, from restoring trust in business to tackling climate change. He issued early warnings about excessive executive pay, the auto industry's failure to adapt and... View Details
Keywords: Judgments; Employee Relationship Management; Leadership; Goals and Objectives; Management Practices and Processes; Organizational Change and Adaptation; Business and Community Relations; Business and Government Relations; Business and Shareholder Relations
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  • November 1985
  • Case

Peter Fuller

By: David F. Hawkins
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  • June 1986
  • Teaching Note

Peter Fuller, Teaching Note

By: David F. Hawkins
Keywords: Teaching; Information
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  • March 2011
  • Journal Article

The Reverend Peter J. Gomes: Remembrance and Memorial Service

By: Nancy F. Koehn
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  • 17 Mar 2010
  • Working Paper Summaries

Conceptual Foundations of the Balanced Scorecard

Keywords: by Robert S. Kaplan
  • March 7, 2024
  • Article

Integrating Digital Tools into Every Stage of Your Sales Strategy

By: Frank V. Cespedes and Georg Krentzel
In their growth and customer-acquisition activities, most companies now face twin challenges: understanding and responding to omni-channel buying behavior and doing that without inadvertently decreasing sales productivity. Thirty years ago, Peter Drucker noted that... View Details
Keywords: Sales Management; Digital Tools; Sales; Marketing Channels; Technology Adoption; Brands and Branding
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  • June 2015 (Revised January 2016)
  • Case

To Buy or What to Buy: Your First Home

By: Charles F. Wu, Steven Hirsch, Beatrice Liem, Kevin Ryan and Derrick Snyder
Peter and Kate Rose are a young couple looking to buy their first home in the Boston area. They have narrowed down a target list to three homes, but are also considering whether it makes sense to buy a home in the first place. They must make decisions regarding which... View Details
Keywords: Real Estate; Real Assets; Investing; Personal Investing; Brokerage; Housing; Property; Private Ownership; Investment; Real Estate Industry; United States; Boston; New England; Massachusetts; North America
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  • April 1996 (Revised April 2004)
  • Case

Virtual Vineyards

By: Jeffrey F. Rayport, Alvin J. Silk, Lisa Klein Pearo and Thomas A. Gerace
Virtual Vineyards markets wine from small California vineyards directly to consumers through its site on the World Wide Web. It also facilitates fulfillment of customer orders. The case focuses on the ways in which Virtual Vineyards provides value to end consumers... View Details
Keywords: Customer Focus and Relationships; Technological Innovation; Management; Service Operations; Internet and the Web
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  • 18 Oct 2011
  • First Look

First Look: October 18

giving a subsidy as a lump sum to offset capital costs is more effective. This has different regulatory implications for urban and rural settings where the environmental objectives may differ. Bouncing Out of the Banking System: An Empirical Analysis of Bank Account... View Details
Keywords: Sean Silverthorne
  • February 2004 (Revised April 2007)
  • Case

Random House

By: Bharat N. Anand, Kyle F. Barnett and Elizabeth Lea Carpenter
On June 12, 2003, the proposed merger of Random House and Time Warner Book Group was called off by the CEO of Random House's parent company, Bertelsmann. The announcement was welcomed by several critics who had questioned the logic of further consolidation in the book... View Details
Keywords: Mergers and Acquisitions; Business Conglomerates; Information Publishing; Problems and Challenges; Relationships; Business Strategy; Commercialization; Competition; Vertical Integration; Internet; Media and Broadcasting Industry; Publishing Industry
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  • 22 Mar 2011
  • First Look

First Look: March 22

and Creative Sparks: Enhancing Individual Creativity through Conflict and Integration Authors:E. Miron-Spektor, F. Gino, and L. Argote Publication:Enhancing Individual Creativity through Conflict and Integration." Organizational... View Details
Keywords: Sean Silverthorne
  • 23 Dec 2008
  • First Look

First Look: December 23, 2008

they experienced from growth prior to the 1960s. Download the working paper from SSRN ($5): http://papers.nber.org/papers/w14539 The Supply Side of Innovation: H-1B Visa Reforms and U.S. Ethnic Invention Authors:William R. Kerr and William View Details
Keywords: Martha Lagace
  • 10 Nov 2009
  • First Look

First Look: Nov. 10

their appeal and bundles offered by producers with a strong reputation suffer less from the negative impact of the shift to mixed bundling in online channels. What Would Peter Say? The Continuing Relevance of the View Details
Keywords: Martha Lagace
  • 27 Jan 2015
  • First Look

First Look: January 27

The Effect of Service Quality and Competition on Demand By: Balasubramanian, Karthik, and David F. Drake Abstract—The use of electronic money transfer through cellular networks ("mobile money") is rapidly increasing in the... View Details
Keywords: Sean Silverthorne
  • 08 Feb 2011
  • First Look

First Look: Feb. 8

Marvel to venture outside its current business model and move into more capital-intensive activities? What marketing strategy would allow Marvel to sustain its success in the coming years? Purchase this case:http://cb.hbsp.harvard.edu/cb/product/511097-PDF-ENG... View Details
Keywords: Sean Silverthorne
  • 08 May 2012
  • First Look

First Look: May 8

http://www.people.hbs.edu/jsiegel/SiegelLichtSchwartz_EFDI_20120310.pdf Daily Horizons: Evidence of Narrow Bracketing in Judgments from 9,000 MBA Admission Interviews Authors:U. Simonsohn and F. Gino Publication:Psychological Science... View Details
Keywords: Carmen Nobel
  • 04 Oct 2010
  • Research & Ideas

Introverts: The Best Leaders for Proactive Employees

player on the sitcom 30 Rock; and Oracle CEO Larry Ellison, the swashbuckling yachtsman. But then there are the introverted CEOs—calm, eremitic, and observant—who prefer flying below the radar. You've never heard of them because they don't like the spotlight. Take... View Details
Keywords: by Carmen Nobel
  • 10 Nov 2015
  • First Look

November 10, 2015

https://www.hbs.edu/faculty/Pages/item.aspx?num=49606 forthcoming Journal of Financial Economics Can Analysts Assess Fundamental Risk and Valuation Uncertainty? An Empirical Analysis of Scenario-Based Value Estimates By: Joos, Peter R.,... View Details
Keywords: Sean Silverthorne
  • 14 Dec 2007
  • Op-Ed

When Your Product Becomes a Commodity

distribution, as some customers want to switch to buying through distributors (at lower prices) while other customers still seek direct sales support (but may not be willing to pay to cover the cost). However you approach commoditization, try to innovate at all costs... View Details
Keywords: by John Quelch
  • 16 Apr 2013
  • First Look

First Look: April 16

Social Psychology Prosocial Spending and Well-Being: Cross-Cultural Evidence for a Psychological Universal By: Aknin, Lara B., Christopher P. Barrington-Leigh, Elizabeth W. Dunn, John F. Helliwell, Justine Burns, Robert Biswas-Diener,... View Details
Keywords: Sean Silverthorne