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  • April 2003
  • Article

R&D Comes to Services: Bank of America's Pathbreaking Experiments

By: Stefan Thomke
Keywords: Research and Development; Service Delivery; Banking Industry
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  • June 2024
  • Teaching Note

Numenta in 2020: The Future of AI

By: David B. Yoffie
In 2020, Numenta’s co-founder, Jeff Hawkins, completed his pathbreaking research on artificial intelligence. His co-founder and CEO, Donna Dubinsky, had to find a business model to monetize the technology. This teaching note explores the challenges of building a... View Details
Keywords: Artificial Intelligence; Monetization; Strategy; Intellectual Property; AI and Machine Learning; Business Model; Entrepreneurship; Technology Industry
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  • May 2020
  • Case

Numenta in 2020: The Future of AI

By: David B. Yoffie, Cameron Armstrong, Mei Tao and Marta Zwierz
In 2020, Numenta’s co-founder, Jeff Hawkins, completed his pathbreaking research on artificial intelligence. His co-founder and CEO, Donna Dubinsky, had to find a business model to monetize the technology. This case explores the challenges of building a business... View Details
Keywords: Artificial Intelligence; Monetization; Information Technology; Strategy; Intellectual Property; Business Model; AI and Machine Learning; Technology Industry
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  • 01 Nov 2022
  • Cold Call Podcast

Marie Curie: A Case Study in Breaking Barriers

Keywords: Re: Robert Simons
  • February 2021 (Revised September 2022)
  • Case

Marie Curie: Changing the World

By: Robert Simons and Shirley Sun
This case describes the rise of Marie Curie from a poor family in Poland to the pinnacle of scientific fame. The case describes how Curie, as a young woman interested in science, found a way to earn a doctorate at the Sorbonne and perform pathbreaking research on... View Details
Keywords: Legacy; Impact; Science; Research; Personal Characteristics; Mission and Purpose; Success; Work-Life Balance; Higher Education; Personal Development and Career
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  • March 2021 (Revised June 2022)
  • Case

James Bryant Conant: Changing the World

By: Robert Simons and Shirley Sun
This case traces the rise of James Conant from a working-class neighborhood in Boston to president of Harvard University. The case describes how Conant, as a young man interested in chemistry and physics, embarks on studies to build his academic credentials and the... View Details
Keywords: Education; Science; Higher Education; Mission and Purpose; Research; Values and Beliefs; Personal Characteristics; Work-Life Balance; Personal Development and Career; Education Industry; Boston
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  • 23 Jun 2003
  • Research & Ideas

Historically Speaking: A Roundtable at HBS

faculty, whose scholarship and teaching skills attract hundreds of Harvard MBA students to their classrooms each year. Among the latest books by HBS historians are publications by Professor Chandler, Professor Nancy Koehn, and Professor Richard Tedlow. Leading View Details
Keywords: by Jim Aisner
  • 10 Jan 2017
  • First Look

First Look at New Research: January 10, 2017

“Who are the world’s best negotiators? What makes them effective?” Inevitably Henry Kissinger’s name comes up as an elite, if controversial, negotiator from whom we can learn a great deal. At a time of rancorous divisions in American society, he helped to forge View Details
Keywords: Sean Silverthorne
  • 01 Mar 2021
  • What Do You Think?

What Does Remote Work Mean for Middle Managers?

the faster, smoother, more responsive, cross-functional process design that characterized Michael Hammer’s and James Champy’s pathbreaking work in the early 1990s. However, one could also make the argument that middle managers have the... View Details
Keywords: by James Heskett
  • 05 May 2003
  • Research & Ideas

How Bank of America Turned Branches into Service-Development Laboratories

Companies often use rigorous R&D processes to guide new product development, but are much less scientific when it comes to creating services. Not Bank of America, which has turned Atlanta-area branches into consumer laboratories. Here's how BofA set up its View Details
Keywords: by Stefan Thomke; Banking; Financial Services
  • 16 Apr 2008
  • Lessons from the Classroom

Chris Christensen: Legend of the Classroom

planned lecture and an instructor-dominated question-and-answer period for the ambiguity of a hard-to-plan, free-flowing discussion driven by student ideas, which may well follow unusual paths and come to unexpected end points." Educating Educators Although his... View Details
Keywords: by Deborah Blagg; Education

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