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Publications

Publications

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  • All HBS Web  (3,268)
    • People  (4)
    • News  (919)
    • Research  (1,972)
    • Events  (33)
    • Multimedia  (17)
  • Faculty Publications  (1,031)

Show Results For

  • All HBS Web  (3,268)
    • People  (4)
    • News  (919)
    • Research  (1,972)
    • Events  (33)
    • Multimedia  (17)
  • Faculty Publications  (1,031)
Page 1 of 3,268 Results →

    Learning to Successfully Hire in Online Labor Markets

    Hiring in online labor markets involves considerable uncertainty: which hiring choices are more likely to yield successful outcomes and how do employers adjust their hiring behaviors to make such choices? We argue that employers will initially explore the value... View Details
    • March 2023
    • Article

    Learning to Successfully Hire in Online Labor Markets

    By: Marios Kokkodis and Sam Ransbotham
    Hiring in online labor markets involves considerable uncertainty: which hiring choices are more likely to yield successful outcomes and how do employers adjust their hiring behaviors to make such choices? We argue that employers will initially explore the value of... View Details
    Keywords: Selection and Staffing; Analysis; Decision Choices and Conditions
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    Kokkodis, Marios, and Sam Ransbotham. "Learning to Successfully Hire in Online Labor Markets." Management Science 69, no. 3 (March 2023): 1597–1614.
    • September 2009
    • Article

    Labor Market Institutions and Global Strategic Adaptation: Evidence from Lincoln Electric

    By: Jordan I. Siegel and Barbara Zepp Larson
    Although one of the central questions in the global strategy field is how multinational firms successfully navigate multiple and often conflicting institutional environments, we know relatively little about the effect of conflicting labor market institutions on... View Details
    Keywords: Institutions; Labor Market; Complementarity; Global Strategy; Multinational Firms and Management; Governing Rules, Regulations, and Reforms; Labor Unions; Laws and Statutes; Operations; Organizational Change and Adaptation; Manufacturing Industry
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    Siegel, Jordan I., and Barbara Zepp Larson. "Labor Market Institutions and Global Strategic Adaptation: Evidence from Lincoln Electric." Management Science 55, no. 9 (September 2009): 1527–1546. (Although one of the central questions in the global strategy field is how multinational firms successfully navigate multiple and often conflicting institutional environments, we know relatively little about the effect of conflicting labor market institutions on multinational firms' strategic choice and operating performance. With its decision to invest in manufacturing operations in nearly every one of the world's largest welding markets, Lincoln Electric offers us a quasi-experiment. We leverage a unique data set covering 1996–2006 that combines data on each host country's labor market institutions with data on each subsidiary's strategic choices and historical operating performance. We find that Lincoln Electric performed significantly better in countries with labor laws and regulations supporting manufacturers' interests and in countries that allowed the free use of both piecework and a discretionary bonus. Furthermore, we find that in countries with labor market institutions unfriendly to manufacturers, Lincoln Electric was still able to overcome most (although not all) of the institutional distance by what we term flexible intermediate adaptation.)
    • 2024
    • Working Paper

    Displacement or Complementarity? The Labor Market Impact of Generative AI

    By: Wilbur Xinyuan Chen, Suraj Srinivasan and Saleh Zakerinia
    Generative AI is poised to reshape the labor market, affecting cognitive and white-collar occupations in ways distinct from past technological revolutions. This study examines whether generative AI displaces workers or augments their jobs by analyzing labor demand and... View Details
    Keywords: Generative Ai; Labor Market; Automation And Augmentation; Labor; AI and Machine Learning; Competency and Skills
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    Chen, Wilbur Xinyuan, Suraj Srinivasan, and Saleh Zakerinia. "Displacement or Complementarity? The Labor Market Impact of Generative AI." Harvard Business School Working Paper, No. 25-039, December 2024.
    • 2021
    • Working Paper

    Hunting for Talent: Firm-Driven Labor Market Search in the United States

    By: Ines Black, Sharique Hasan and Rembrand Koning
    This article analyzes the phenomenon of firm-driven labor market search—or outbound recruiting—where recruiters are increasingly “hunting for talent” rather than passively relying on workers to search for and apply to job vacancies. Our research methodology leverages... View Details
    Keywords: Hiring; Referrals; Outbound Recruiting; Labor Markets; Selection and Staffing; Networks; Recruitment; Strategy; United States
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    Black, Ines, Sharique Hasan, and Rembrand Koning. "Hunting for Talent: Firm-Driven Labor Market Search in the United States." SSRN Working Paper Series, No. 3576498, September 2021.
    • Research Summary

    Multinational Firms, Labor Market Discrimination, and the Capture of Competitive Advantage by Exploiting the Social Divide

    The organizational theory of the multinational firms holds that foreignness is a liability, and specifically that lack of embeddedness in host-country social networks is a source of competitive disadvantage; meanwhile the literature on labor market discrimination... View Details
    Keywords: Multinational Firm; Multinationals; Labor Market Discrimination
    • December 2000
    • Background Note

    Online Market Makers

    By: Thomas R. Eisenmann and Chris Hackett
    Describes the business model for online market makers, firms that use the Internet to organize a marketplace, providing participants with a virtual "place" to trade, rules to govern their exchanges, and infrastructure to support trading. First it proposes a definition... View Details
    Keywords: Business Model; Web Services Industry
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    Eisenmann, Thomas R., and Chris Hackett. "Online Market Makers." Harvard Business School Background Note 801-308, December 2000.
    • August 2004 (Revised August 2005)
    • Background Note

    Online Auction Markets

    eBay, Yahoo!, and Amazon.com entered the online auction market within four years of one another, along with a host of smaller Web sites. Five years later, eBay clearly outstripped its competitors, despite the fact that Yahoo! and Amazon both had a huge installed base... View Details
    Keywords: Internet and the Web; Auctions; Network Effects
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    Yin, Pai-Ling. "Online Auction Markets." Harvard Business School Background Note 705-411, August 2004. (Revised August 2005.)
    • May 2014
    • Article

    Investment Incentives in Labor Market Matching

    By: John William Hatfield, Fuhito Kojima and Scott Duke Kominers
    We provide an illustration of how the design of labor market clearing mechanisms can affect incentives for human capital acquisition. Specifically, we extend the labor market matching model (with discrete transfers) of Kelso and Crawford (1982) to incorporate the... View Details
    Keywords: Human Capital; Marketplace Matching
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    Hatfield, John William, Fuhito Kojima, and Scott Duke Kominers. "Investment Incentives in Labor Market Matching." American Economic Review: Papers and Proceedings 104, no. 5 (May 2014): 436–441.
    • 2017
    • Working Paper

    Digital Labor Markets and Global Talent Flows

    By: John Horton, William R. Kerr and Christopher Stanton
    Digital labor markets are rapidly expanding and connecting companies and contractors on a global basis. We review the environment in which these markets take root, the micro- and macro-level studies of their operations, their ongoing evolution and recent trends, and... View Details
    Keywords: Information Infrastructure; Job Cuts and Outsourcing; Talent and Talent Management; Labor
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    Horton, John, William R. Kerr, and Christopher Stanton. "Digital Labor Markets and Global Talent Flows." Harvard Business School Working Paper, No. 17-096, May 2017.
    • 28 May 2019
    • Working Paper Summaries

    Labor Market Shocks and the Demand for Trade Protection: Evidence from Online Surveys

    Keywords: by Rafael Di Tella and Dani Rodrik
    • July 2014 (Revised August 2014)
    • Case

    AmazonFresh: Rekindling the Online Grocery Market

    By: Rory McDonald, Clayton Christensen, Robin Yang and Ty Hollingsworth
    More than a decade after the high-profile failures of several early online grocers, grocery remains the largest single U.S. retail category and one of the few that has not yet migrated online. Amazon began testing its grocery-delivery service, AmazonFresh, in Seattle,... View Details
    Keywords: Innovation; New Markets; Grocery; Operations Strategy; Innovation and Invention; Strategy; Emerging Markets; Learning; Service Operations; Internet and the Web; Business Model; Food and Beverage Industry; United States
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    McDonald, Rory, Clayton Christensen, Robin Yang, and Ty Hollingsworth. "AmazonFresh: Rekindling the Online Grocery Market." Harvard Business School Case 615-013, July 2014. (Revised August 2014.)
    • November–December 2023
    • Article

    Look the Part? The Role of Profile Pictures in Online Labor Markets

    By: Isamar Troncoso and Lan Luo
    Profile pictures are a key component of many freelancing platforms, a design choice that can impact hiring and matching outcomes. In this paper, we examine how appearance-based perceptions of a freelancer’s fit for the job (i.e., whether a freelancer "looks the part"... View Details
    Keywords: Freelancers; Gig Workers; Demographics; Prejudice and Bias; Selection and Staffing; Jobs and Positions; Analytics and Data Science
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    Troncoso, Isamar, and Lan Luo. "Look the Part? The Role of Profile Pictures in Online Labor Markets." Marketing Science 42, no. 6 (November–December 2023): 1080–1100.
    • 2019
    • Working Paper

    Labor Market Shocks and the Demand for Trade Protection: Evidence from Online Surveys

    By: Rafael Di Tella and Dani Rodrik
    We study preferences for government action in response to layoffs resulting from different types of labor-market shocks. We consider the following shocks: technological change, a demand shift, bad management, and three kinds of international outsourcing. Respondents... View Details
    Keywords: Labor; Markets; System Shocks; Trade; Attitudes; Surveys
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    Di Tella, Rafael, and Dani Rodrik. "Labor Market Shocks and the Demand for Trade Protection: Evidence from Online Surveys." NBER Working Paper Series, No. 25705, March 2019.
    • February 2015
    • Article

    Risk, Information, and Incentives in Online Affiliate Marketing

    By: Benjamin Edelman and Wesley Brandi
    We examine online affiliate marketing programs in which merchants oversee thousands of affiliates they have never met. Some merchants hire outside specialists to set and enforce policies for affiliates, while other merchants ask their ordinary marketing staff to... View Details
    Keywords: Affiliate Marketing; Incentives; Fraud; Advertising; Internet and the Web; Marketing Communications; Ethics; Digital Marketing
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    Edelman, Benjamin, and Wesley Brandi. "Risk, Information, and Incentives in Online Affiliate Marketing." Journal of Marketing Research (JMR) 52, no. 1 (February 2015): 1–12. (Lead Article.)
    • February 2011 (Revised February 2012)
    • Case

    Online Marketing at Big Skinny

    By: Benjamin Edelman and Scott Duke Kominers
    Describes a wallet maker's application of seven Internet marketing technologies: display ads, algorithmic search, sponsored search, social media, interactive content, online distributors, and A/B testing. Provides concise introductions to the key features of each... View Details
    Keywords: Advertising Campaigns; Digital Marketing; Resource Allocation; Marketing Strategy; Performance Evaluation; Internet and the Web; Retail Industry
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    Edelman, Benjamin, and Scott Duke Kominers. "Online Marketing at Big Skinny." Harvard Business School Case 911-033, February 2011. (Revised February 2012.) (request a courtesy copy.)
    • 24 May 2017
    • Working Paper Summaries

    Digital Labor Markets and Global Talent Flows

    Keywords: by John Horton, William R. Kerr, and Christopher Stanton
    • 09 Feb 2012
    • Sharpening Your Skills

    Sharpening Your Skills: Online Marketing

    Questions To Be Answered: What's the strategy for managing consumer reviews on my site? Do people watch online video ads?. How can I get more out of my customer loyalty campaign? Are online coupon programs... View Details
    Keywords: Re: Multiple Faculty; Technology
    • July 2018
    • Article

    Marketplaces, Markets, and Market Design

    By: Alvin E. Roth
    Marketplaces are often small parts of large markets, and both markets and marketplaces come in many varieties. Market design seeks to understand what marketplaces must accomplish to enable different kinds of markets. Marketplaces can have varying degrees of success,... View Details
    Keywords: Labor Market; Pricing; Market Design; Markets; Economics
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    Roth, Alvin E. "Marketplaces, Markets, and Market Design." American Economic Review 108, no. 7 (July 2018): 1609–1658.
    • August 2020 (Revised October 2024)
    • Case

    Digital Marketing at HBS Online

    By: Sunil Gupta and Rajiv Lal
    In July 2020, the management team of Harvard Business School Online (HBS Online) had to decide how to allocate its marketing budget for fiscal year 2021 between various digital channels and its portfolio of courses. Since its launch in 2014, HBS Online had grown to... View Details
    Keywords: Marketing Strategy; Advertising; Digital Marketing; Marketing Channels; Brands and Branding; Business Education; Education Industry; United States; Boston
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    Gupta, Sunil, and Rajiv Lal. "Digital Marketing at HBS Online." Harvard Business School Case 521-027, August 2020. (Revised October 2024.)
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