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- All HBS Web
(147)
- News (26)
- Research (101)
- Events (1)
- Multimedia (1)
- Faculty Publications (39)
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- 24 Mar 2019
- News
Instacart Exec Fell in Love with Grocery Stores Early
- 25 May 2011
- News
Online grocery market reaches maturity
- 20 Mar 2018
- News
Has online grocery delivery reached a tipping point?
- 06 Sep 2018
- News
Why U.S. Grocery Chains Need More (and Better) Store-Brand Products
- 01 Dec 2020
- News
Steady as She Goes
consumer behavior brought on by the pandemic to persist. Coles has seen a significant uptick in online ordering—Weckert estimates the company saw five years’ worth of adoption in six months—and people are consuming more at home, which... View Details
- 01 Jun 2022
- News
The Exchange: Same Great Price, Now with Fewer Chips
John Gourville and Alex MacKay (Image by John Ritter) Rising inflation and pandemic-related supply-chain challenges are driving up prices at the grocery store. While some manufacturers, like Procter & Gamble, have come forward to announce... View Details
- 01 Jun 2017
- News
Streamlining the Supermarket
shopping every year, Pedró adds. Orders placed online will be ready for curbside pickup in 30 minutes (home delivery will be available for a low fee). TakeOff also plans to partner with grocery stores, so... View Details
Keywords: Francis Storrs
- 01 Mar 2018
- News
Every Trick in the Book
without a bookstore,” she says. “It’s every bit a part of a community as a bank or a grocery store or a hardware store.” As she surveyed her new business in early 2016, however, Brody knew the East Hampton icon couldn’t remain trapped in... View Details
Keywords: April White
- 11 Mar 2021
- News
Leading with Heart
percent. We were seeing a massive write-off—$30 odd million of ingredients because nobody's buying anything. And at the same time, one night, my wife and I are trying to order online grocery. And the online... View Details
- 15 Oct 2019
- News
Innovative Thinking Fuels Nascent Startup Scene
Amira Rashad (MBA 1998) Amira Rashad (MBA 1998) When Amira Rashad (MBA 1998) cofounded the grocery delivery platform BulkWhiz in the United Arab Emirates (UAE) in spring 2017, she joined a nascent startup scene in the Middle East and... View Details
- 01 Apr 1997
- News
Critical Information: MIS Monitors the Ever-Changing World of IT
based on their best efforts to forecast customer needs. With new technologies such as online grocery scanners, companies can better monitor consumer behavior, allowing them to anticipate needs more... View Details
Keywords: Elaine Gottlieb
- 01 Sep 2015
- News
The Protagonist Goes Prime Time
managing a Beijing sock factory, came packaged with a CD-ROM of short video clips. The case laid the foundation for a new type of storytelling within the confines of the tested HBS case method, but the fledgling online video technology... View Details
Keywords: April White
- 22 Feb 2022
- News
Savings and Loam
Illustration by James Steinberg Illustration by James Steinberg Picture today’s conscious consumer pulling on a fresh organic cotton tee shirt, then driving their hybrid or electric vehicle to the grocery store to pack reusable shopping... View Details
- 01 Mar 2023
- News
Happy Monday
Illustration by Fabio Consoli Illustration by Fabio Consoli The co-CEOs noticed it right away: Early in the pandemic, staffers at the online children’s clothing company Primary.com were struggling when they logged back into Zoom on... View Details
- 01 Jun 1996
- News
Four Professors to Retire
an integral part of their administrative and educational experience. With advisors from Apple Computer and other software vendors, Crum and his colleagues developed a networked client-server computer environment that produced HBS's first interactive digital video cases... View Details
Keywords: Elaine Gottlieb and John Prestage
- 01 Jun 2000
- News
Priceline's Jay Walker: The Future is Wow
entertaining," Walker said. Priceline.com, a consumer-to-business Web site launched in 1998, sells groceries using the same "name your price" scheme it uses to sell surplus airline tickets and hotel rooms to travelers. View Details
- 01 Jun 2018
- News
Research Brief: Lessons from Last Place
the operational implications of that behavior for service providers. Buell’s research, which included observing the behaviors of people both in a physical line at the grocery store checkout and in virtual lines when asked to take an View Details
Keywords: Jennifer Myers
- 01 Jun 2007
- News
James McKenney Remembered
created the first online computing facility at HBS. His research focused on managing the implementation and growth of intelligent terminal communications systems, knowledge-based systems, and the design and management of private... View Details
Keywords: Information
- 01 Sep 2020
- News
Good Odds
pounds of food that had been prepared for customers in the catering, hotel, travel, and restaurant industries got stuck in the supply chain when the world seized up. That’s when Philip Behn (MBA 2005), CEO of Imperfect Foods, jumped into recovery mode. An View Details
- 23 Oct 2019
- News
Preparing Leaders to Leverage Artificial Intelligence
self-driving cars to robots mopping up spills at the grocery store. As computer systems increasingly perform tasks that people once did, the implications for business are enormous. Although more than 80 percent of executives believe AI... View Details