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(132)
- News (32)
- Research (74)
- Events (1)
- Multimedia (1)
- Faculty Publications (35)
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- 18 Sep 2014
- News
Subscribing to loyalty cards and site offers
- 17 Jan 2020
- News
She's Pushing the World's Largest Hotel Chain to Be More Like Airbnb
- 01 Dec 2023
- News
Thinking Ahead
business of delivering health care than making a diagnosis and prescribing medication,” she says. Today, as cofounder and CEO of Systole, a healthtech startup, Lee is developing a personalized, physician-driven digital exercise program... View Details
- 01 Mar 2024
- News
Unlocking the Power of Community
When Tara Fung (MBA 2016) explains Co:Create, the company she cofounded in 2022 and now leads as CEO, she doesn’t mention Web3 first. “We help innovative brands and creators unlock the power of community,” she explains. Co:Create does this with a new, gamified approach... View Details
Keywords: April White
- 17 Dec 2015
- News
Field 2 Gives Students Hands-On Exposure To Business Practices In Malaysia
different from US culture,” explains Henderson. “I did not have an appreciation of that before being in-country and talking to consumers.” The HBS team presented its findings to Groupon Malaysia’s top executives and recommended that the company take the View Details
- 01 Apr 2002
- News
Professorship Brings Brierley's HBS Connection Full Circle
members, Epsilon engineered many of the ‘customer relationship' techniques that make today's customer loyalty programs so successful," says Brierley, who served as Epsilon's president and CEO for its... View Details
- 12 Dec 2017
- News
Hal (MBA 1968) and Diane Brierley
my own company before being an entrepreneur was a common thing to do,” explains Brierley. Within 10 years, Epsilon was working with more than 400 nonprofit organizations. After leaving the company, Brierley went on to pioneer customer engagement View Details
- 01 Feb 1997
- News
OPM Celebrates 21st Anniversary at Gala Florida Reunion
Florida's Walt Disney World®, this year marking 25 years of extraordinary entrepreneurial success, was the venue for the celebration of the 21st anniversary of Harvard Business School's Owner/President Management Program (OPM). Under the... View Details
- 01 Oct 2001
- News
Looking for a Leader: The Role of Executive Search Firms
firm following a turnover is largely determined by two factors: whether the turnover is forced or natural and whether an internal or external candidate is selected as the successor. To understand better the inner workings of the chief executive change process, Khurana... View Details
- 01 Jun 2010
- News
Michael Depatie
about our InTouch loyalty program is that you can customize your preferences. One of our guests, thinking “they never read these things,” wrote that he liked penguins. When he got to his room there were a... View Details
- 01 Sep 2024
- News
Reduce, Reuse, Recycle
Thirteen years ago, Marcelo Claure, founder of wireless services company Brightstar, discussed with a reluctant Steve Jobs the idea of launching a trade-in and recycling program for iPhones. It was a business move that expanded the market... View Details
Keywords: Jennifer Meyers
- 09 Feb 2017
- News
Turning Disorder into Opportunity
passing over it of the loyalty to country and alma mater and a lasting suggestion that they should devote their manhood developed by study and play on the banks of this river to the nation and its needs. In that spirit, Fieldhouse, the... View Details
Keywords: Jennifer Myers
- 01 Jun 2001
- News
Making A Difference: HBS Club of Puget Sound Reaches Out to Young Alumni
of membership and now as club president, Kwiker has worked to build a basic loyalty to the club and to foster connections to the extended HBS community. Her innovations have included more events targeted toward the entire alumni base,... View Details
Keywords: Elena N. Berg
- 01 Mar 2023
- News
Elevator Pitch: Spread the Wealth
a dual purpose. First, to help companies build loyalty with employees and customers and to introduce individuals to share ownership. In addition to receiving share rewards, Upstreet users can buy shares on the Australian and New York... View Details
- 01 Apr 2001
- News
Making A Difference: HBS Club of Puget Sound Reaches Out to Young Alumni
of membership and now as club president, Kwiker has worked to build a basic loyalty to the club and to foster connections to the extended HBS community. Her innovations have included more events targeted toward the entire alumni base,... View Details
- 15 Jun 2021
- News
The Path Ahead
executive education participants, we have seen that online programs offer distinct advantages, particularly for women and international participants for whom leaving home or work is more difficult. Think about a three-day View Details
- 17 Jan 2025
- News
Tracking Modern Air Travel’s Takeoff
country, and it was a great promotional stunt, but it was also contrary to CAB regulations because we didn't get approval of our lower fares. But the Civil Aeronautics Board said nothing. AW: I think we also have you and your team to thank for the first ever View Details
- 01 Sep 2004
- News
Edgar Koerner (MBA 1959)
it was assumed you’d stay with that firm for life. And if one of your corporate clients got a better offer from a competing bank, they’d stick with you anyway. Loyalty and relationships were everything. That is emphatically no longer the... View Details
- 02 Oct 2015
- News
The ‘F’ Word
by Ted Turner, who sold his company, Turner Broadcasting, to Time Warner. As a result, I found myself reporting to Bob Daly and Terry Semel, the chairmen and co-CEOs of Warner Bros. That in turn led to my being asked to run the film View Details
Keywords: Walt Disney Studios
- 25 Feb 2020
- News
Teachable Moments
meaningful relationships with their people, they also create loyalty and an environment where employees feel secure enough to take chances and suggest innovative and sometimes disruptive ideas . When I speak of leadership, I’m referring... View Details