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  • March 2020
  • Article

Organizing Knowledge Production Teams Within Firms for Innovation

By: Vikas A. Aggarwal, David H. Hsu and Andy Wu
How should firms organize their pool of inventive human capital for firm-level innovation? While access to diverse knowledge may aid knowledge recombination, which can facilitate innovation, prior literature has focused primarily on one way of achieving that: diversity... View Details
Keywords: Knowledge Recombination; Organization Design; Team Boundary; Innovation; Knowledge Sharing; Diversity; Innovation and Invention; Groups and Teams; Human Capital; Organizational Design
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  • Forthcoming
  • Article

Proximate (Co-)Working: Knowledge Spillovers and Social Interactions

By: Maria P. Roche, Alexander Oettl and Christian Catalini
We examine the influence of physical proximity on between-start-up knowledge spillovers at one of the largest technology coworking hubs in the United States. Relying on the exogenous assignment of office space to the hub’s 251 start-ups, we find that proximity... View Details
Keywords: Knowledge Integration; Coworking; Microgeography; Business Startups; Technology Adoption; Diversity; Interpersonal Communication; Knowledge Sharing; Geographic Location
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  • Article

The Mixed Effects of Online Diversity Training

By: Edward H. Chang, Katherine L. Milkman, Dena M. Gromet, Robert W. Rebele, Cade Massey, Angela L. Duckworth and Adam M. Grant
We present results from a large (n = 3,016) field experiment at a global organization testing whether a brief science-based online diversity training can change attitudes and behaviors toward women in the workplace. Our preregistered field experiment included an... View Details
Keywords: Diversity Training; Bias; Field Experiment; Training; Gender; Race; Prejudice and Bias
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  • 2017
  • Working Paper

Cross-Boundary Teaming for Innovation: Integrating Research on Teams and Knowledge in Organizations

By: Amy C. Edmondson and Jean-François Harvey
Cross-boundary teaming, within and across organizations, is an increasingly popular strategy for innovation. Knowledge diversity is seen to expand the range of views and ideas that teams can draw upon to innovate. Yet, case studies of practice reveal that teaming... View Details
Keywords: Teams; Knowledge; Innovation; Groups and Teams; Collaborative Innovation and Invention
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  • 2006
  • Working Paper

Defining the Attributes and Processes that Enhance the Effectiveness of Workforce Diversity Initiatives in Knowledge Intensive Firms

By: Modupe Akinola and David A. Thomas
Workforce diversity continues to be a key focus for organizations, driven by globalization of the U.S. economy and the desire for organizations to more accurately reflect the demographic diversity of the US population. Yet, most research on diversity in organizations... View Details
Keywords: Diversity; Globalization; Employees; Retention; Knowledge Sharing; Research; United States
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  • 2009
  • Chapter

Collaboration Across Knowledge Boundaries within Diverse Teams: Reciprocal Expertise Affirmation as an Enabling Condition

By: Amy C. Edmondson, Kate Roloff and Lucy H. MacPhail
We review research on expertise diversity, psychological safety, team collaboration, and role identity to propose a model in which reciprocal affirmations of expertise identity among team members—a feature of the team environment that we conceptualize as a dimension of... View Details
Keywords: Interpersonal Communication; Experience and Expertise; Learning; Knowledge Use and Leverage; Groups and Teams; Familiarity; Identity; Cooperation
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  • Research Summary

Knowledge Spillovers and Growth

Professor King and colleagues investigate the role of knowledge spillovers and externalities in the dramatic disagglomeration and growth of the advertising agency industry following World War II. High demand, low wages, and externalities associated with clusters of... View Details
  • 2011
  • Book

Managing Knowledge Assets, Creativity and Innovation

By: Dorothy A. Leonard
This book pulls together for the first time works on knowledge and innovation, including the implementation of new processes and products, written by Dorothy A. Leonard over more than two decades. It consists of articles from journals in diverse fields (e.g. the... View Details
Keywords: Knowledge Management; Innovation and Invention
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  • June 2011 (Revised May 2012)
  • Case

L'Oréal: Global Brand, Local Knowledge

By: Rebecca M. Henderson and Ryan Johnson
Worldwide, and in the U.S. marketplace in particular, the French cachet of L'Oréal was one of its most powerful marketing tools. However, with the opening up of emerging markets, L'Oréal had to cater to a diverse customer base: an aging population in the West, ethnic... View Details
Keywords: Globalization; Brands and Branding; Marketing Communications; Change Management; Sales; Emerging Markets; Segmentation; Innovation and Invention; Beauty and Cosmetics Industry; France; United States
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  • 01 Jun 2017
  • News

Boosting Boardroom Diversity

accelerate that trend. In addition to helping senior women executives develop the knowledge and skills sought by boards, the weeklong program (next offered in November) demystifies board selection and offers the opportunity to explore... View Details
Keywords: Julia Hanna

    Proximate (Co-)Working: Knowledge Spillovers and Social Interactions

    We examine the influence of physical proximity on between-start-up knowledge spillovers at one of the largest technology coworking hubs in the United States. Relying on the exogenous assignment of office space to the hub’s 251 start-ups, we find that proximity... View Details

    • Web

    Topics - HBS Working Knowledge

    Development Economics (33) Diasporas (3) Disruption (22) Disruptive Innovation (27) Distribution Channels (20) Distribution (45) Diversification (1) Diversity (248) Duopoly and Oligopoly (2) Early Childhood Education (2) Earnings... View Details
    • 14 Sep 2015
    • Video

    2015 G&WS: Susan Sturm Presents on Re-framing Diversity in Organizations

    • Web

    Diversity on Boards - Alumni

    Careers Diversity on Boards Careers Diversity on Boards The HBS Board Diversity Network connects HBS alumni from underrepresented groups with corporate board opportunities by:... View Details
    • Web

    Celebrating Socioeconomic Diversity and Inclusion at HBS (Part 1) - MBA

    Blog Blog MBA Voices Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author Career and Professional Development Staff Author HBS Community Author HBS Faculty Author MBA Admissions Author MBA Students Topics Topics 1st Year (RC) 2+2 Program 2nd Year... View Details
    • 26 Sep 2023
    • Research & Ideas

    Unpacking That Icky Feeling of 'Shopping' for Diverse Job Candidates

    from historically marginalized groups—even when the real goal is to create a more diverse workplace, because it’s both the right thing to do and good for business. New research by Harvard Business School Assistant Professor Summer Jackson... View Details
    Keywords: by Kristen Senz
    • May 2020
    • Article

    Into the Fray: Adaptive Approaches to Studying Novel Teamwork Forms

    By: Michaela Kerrissey, Patricia Satterstrom and Amy C. Edmondson
    Novel forms of teamwork—created by rapid change and growing diversity among collaborators—are increasingly common, and they present substantial methodological challenges for research. We highlight two aspects of new team forms that challenge conventional methods.... View Details
    Keywords: Team Member Fluidity; Temporary Teams; Knowledge Diversity; Entitativity; Concordance; Methods; Groups and Teams; Problems and Challenges; Research
    Related
    • December 2018
    • Article

    Cross-boundary Teaming for Innovation: Integrating Research on Teams and Knowledge in Organizations

    By: Amy C. Edmondson and Jean-François Harvey
    Cross-boundary teaming, within and across organizations, is an increasingly popular strategy for innovation. Knowledge diversity is seen to expand the range of views and ideas that teams can draw upon to innovate. Yet, case studies reveal that teaming across knowledge... View Details
    Keywords: Teams; Innovation; Groups and Teams; Innovation and Invention; Knowledge; Performance Effectiveness
    Related
    • 01 Jun 2002
    • News

    Latin American Conference Highlights Region's Diversity

    all the difference in putting together a successful event.” This article was compiled from reports posted on the HBS Working Knowledge portal. Visit www.workingknowledge.hbs.edu for more coverage. View Details
    • 04 Mar 2024
    • Research & Ideas

    Want to Make Diversity Stick? Break the Cycle of Sameness

    Change Unpacking That Icky Feeling of 'Shopping' for Diverse Job Candidates Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Designer's Note: Image created using photos from... View Details
    Keywords: by Michael Blanding