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- Faculty Publications (49)
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- All HBS Web (134)
- Faculty Publications (49)
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- 01 Mar 2024
- News
Alumni and Faculty Books and Podcasts
pervasive and least-understood fail point that threatens to kneecap even the best-laid scaling plan: organizational friction. Bier reveals why organizational frictions take hold as you grow and how they slow your company down. These... View Details
- 01 Jun 2024
- News
Alumni and Faculty Books
a world where buying decisions are made not in months or days, but in seconds. The enemy in today’s customer environment is friction. Those who can minimize friction, guiding potential buyers rapidly through the ‘tornado funnel’ buying process, will win. But taming... View Details
- 01 Dec 2019
- News
INK: Big News for Small Business
What would this golden age look like? Imagine if small businesses had access to AI-enabled insights—picture a dashboard informed by a business’s bank accounts, payment systems, taxes, and accounting software. The business owner could see... View Details
Keywords: Jen McFarland Flint
- 07 Aug 2018
- News
DreamBox Learning Breaks New Ground
the team to really win. In the beginning, some people didn’t like it when I used that phrase because they felt that friction is a negative thing, and they didn’t want to have any friction with their... View Details
- 10 Mar 2021
- News
Sister Soldier
on one side, and much quieter, more introverted individuals on the other, and show the events that led very normal people into extraordinary circumstances. In your descriptions of women commanding men, there isn’t any friction or... View Details
- 01 Jun 2015
- News
Screen Grab
five-minute video on your smartphone while waiting in line at the post office or riding the bus to school? No friction at all. This new reality has not gone unnoticed at traditional networks like the Disney/ABC Television Group, where... View Details
- 17 Dec 2024
- News
Solving the Underemployment Crisis
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, it’s Dan. Today, we are sharing a brief excerpt from Managing the Future of Work, the critically-acclaimed podcast from my colleagues at Harvard Business School. Each episode, HBS professors Bill Kerr... View Details
- 06 Feb 2025
- News
How to Judge Your Next Job
now. There's just a lot of friction in that job market. Ethan Bernstein: Meanwhile, the way in which organizations and managers have been taught to retain and develop their people is really still rooted in some respects, back in the... View Details
- 28 Oct 2021
- News
Capital Considerations for Black Entrepreneurs; Pivoting for Gender Equity
300 applicants and became the largest student-led business plan competition for Black entrepreneurs in the U.S. But as the competition progressed, Foster and Simpson began to identify some biases and frictions in the evaluation and... View Details
Keywords: Margie Kelley
- 01 Jun 2022
- News
Blissful Thinking
frictional unemployment, because people are changing jobs and they’re being really, really choosy. Now, the key thing you’d want to know, if you were running a company, is why you have such unbelievably high churn. I would say, “Okay,... View Details
Keywords: Dan Morrell; illustration by Dan Winters
- 08 May 2019
- News
Lessons from the Ashes
subscriptions. So it was doing well, but there’d been friction within the family, as there often is in family businesses, over the last few decades. Kind of towards the end of my time at HBS, my dad died in January '87. And the stock... View Details
- 01 Sep 2022
- News
Your Family, Your Work, Your Way
with some of firms’ highest-achieving employees often ended with questions about how to manage the demands of parenting and work. Much of the information she found was long on platitudes and short on practical, actionable advice—so she... View Details