Impulsiveness - Publications - Faculty & Research

With nearly 20 years of experience as a senior human resources executive, Matthew Breitfelder (MBA 2002) has seen a lot of change in the corporate talent space. But what’s happening now looks like a tectonic generational shift. From his perch as global head of human... View Details

Keywords: Alexander Gelfand; Illustrations by Doug Chayka; Administration of Human Resource Programs; Government

12 Jan 2023
News

‘Debiasing’ Debt with Data

HBS gave Ballard the tools needed to transform his idea from an altruistic impulse to a real venture, starting with an emphasis on good data, he says. “I remember my first-year finance professor would always say ‘garbage in, garbage out,’... View Details

Keywords: Ralph Ranalli

01 Feb 2002
News

It's academic. (Not!)

blame. Ton's findings contributed to reducing this problem by 22 percent from 1999 to 2000 at her research site. Determining her research focus was the most challenging aspect of the program, Ton notes, because "your first impulse is to... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

20 Aug 2014
News

With No Time to Lose

developed a way to measure electrical impulses in muscle tissue, and therefore measure changes in those impulses as the disease progresses. This one achievement can effectively reduce some costs associated... View Details

Keywords: Margie Kelley

01 Jun 1999
News

A Random Sampling of HBS Graduates in the News

callers the opportunity to purchase the relevant CDs. The *CD service "enables real-time impulse buying," Chen told the Philadelphia Inquirer (February 11, 1999). "It is a lost sale if you can't act on it." Currently being tested in... View Details

Keywords: Nancy O. Perry

01 Sep 2017
News

The Shape of Things to Come

interest or because student demand tells us something has no traction. Less frequently we’ll make a big change in the first year. NN: Important impulses for change also come from alumni. We were approached not so long ago by a graduate... View Details

Keywords: HBX; CORe; Colleges, Universities, and Professional Schools; Educational Services

01 Dec 2011
News

At Your Service

have at XYZ call center that makes you decide to take your business elsewhere. Early on in Uncommon Service you assert that humans are born with an innate desire to serve. Could you elaborate? Morriss: Some of the research we looked at documents this View Details

Keywords: Deborah Blagg; customer service; Hospitals; Health, Social Assistance; Computer and Electronic Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services; Air Transportation; Transportation

01 Dec 2012
News

Rival Visions

United States awaited development . In deciding to come to America, Gallatin and his two young friends were acting on a psychological impulse rooted in a romantic dream.... They were three young men in a state of rebellion moving to a... View Details

13 May 2025
News

If I Knew Then

named CEO of Vodafone Group. Now vice chairman of EMEA at global growth equity firm General Atlantic, Colao is still driven by the simple impulse to follow what interests him—and advises others to do the same, while also reminding them to... View Details

Keywords: challenges; failure; advice; experience

28 May 2019
News

Alumni and Faculty Books for June 2019

happiness by tweaking minor behaviors and dealing with emotional impulses to accentuate their positive impact. Reinventing the Product: How to Transform your Business and Create Value in the Digital Age by Erik Schaeffer and David Sovie... View Details

01 Dec 2018
News

Evergreen Business

countryside, of yelling ‘Timberrrr!’ as daddy cuts down a tree.” It’s the same impulse that led Kok to buy the farm in 1980. A former EPA chief economist who now heads the investment banking firm Johan Hekelaar, Kok was looking for a... View Details

Keywords: Jen McFarland Flint

01 Oct 2000
News

Lumry Chair Supports IT and Entrepreneurship

father, Rufus W. Lumry II, noted, "The original impulse for this gift extends back more than a hundred years and is part of a tradition that I hope will continue to thrive for many years. Going to Harvard encouraged me and other members... View Details

Keywords: Educational Services

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