• 2023
• Book

Deeply Responsible Business: A Global History of Values-Driven Leadership

By: Geoffrey Jones

Corporate social responsibility has entered the mainstream, but what does it take to run a successful purpose-driven business? This book examines leaders who put values alongside profits to showcase the challenges and upside of deeply responsible business. Should... View Details

Keywords: Corporate Responsibility; Business Ecuation; Socially Responsible Investing; Business Education; Ethics; Leadership; Business History; Philanthropy and Charitable Giving; Religion; Social Enterprise; Social Issues; Wealth and Poverty; Corporate Social Responsibility and Impact; Mission and Purpose; Banking Industry; Beauty and Cosmetics Industry; Computer Industry; Consumer Products Industry; Education Industry; Fashion Industry; Financial Services Industry; Food and Beverage Industry; Green Technology Industry; Manufacturing Industry; Electronics Industry; Agriculture and Agribusiness Industry; United Kingdom; Germany; United States; Japan; India; Latin America

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Jones, Geoffrey. Deeply Responsible Business: A Global History of Values-Driven Leadership. Cambridge, MA: Harvard University Press, 2023.

• 2022
• Article

Open or Closed? Your Mind, Your Decision!

By: Gerald Zaltman

The marketing profession faces challenging times. The shelf life for decisions and the half-life of the knowledge used, are becoming shorter and shorter while the problems addressed are becoming messier. Fortunately, the emergence of what I call the “prosthetic age” is... View Details

Keywords: Marketing; Information; Cognition and Thinking; Innovation and Invention

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Zaltman, Gerald. "Open or Closed? Your Mind, Your Decision!" Special Issue on Reflections of Eminent Marketing Scholars. Foundations and Trends® in Marketing 16, nos. 1-2 (2022): 300–307.

• Article

Humblebragging: A Distinct—and Ineffective—Self-Presentation Strategy

By: Ovul Sezer, Francesca Gino and Michael I. Norton

Self-presentation is a fundamental aspect of social life, with myriad critical outcomes dependent on others’ impressions. We identify and offer the first empirical investigation of a prevalent, yet understudied, self-presentation strategy: humblebragging. Across nine... View Details

Keywords: Humblebragging; Impression Management; Self-presentation; Interpersonal Perception; Competence; Liking; Sincerity; Behavior; Perception; Interpersonal Communication; Personal Characteristics

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Sezer, Ovul, Francesca Gino, and Michael I. Norton. "Humblebragging: A Distinct—and Ineffective—Self-Presentation Strategy." Journal of Personality and Social Psychology 114, no. 1 (January 2018): 52–74.

• 2022
• Book

Leadership to Last: How Great Leaders Leave Legacies Behind

By: Geoffrey Jones and Tarun Khanna

Society tends to glorify the get-rich-quick entrepreneur who builds a company, takes it public and then (maybe) contributes to charity. In Leadership to Last, Geoffrey Jones and Tarun Khanna discuss the interviews they and other Harvard faculty have undertaken... View Details

Keywords: Innovation; Corruption; Gender; Innovation and Invention; Leadership; Philanthropy and Charitable Giving; Society; India; Pakistan; Bangladesh; Middle East; Africa; Latin America; Philippines

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Jones, Geoffrey, and Tarun Khanna. Leadership to Last: How Great Leaders Leave Legacies Behind. Gurgaon, India: Penguin Random House India, 2022.

• 05 May 2015
• First Look

First Look: May 5

  Publications May 2015 Corporate Stewardship: Organizing for Sustainable Effectiveness Leading Socially Responsible, Value-Creating Corporations By: Brown, Daniel, and Rakesh Khurana Abstract—We explore the role of the corporate leader in creating value for... View Details

Keywords: Carmen Nobel

• 2014
• Working Paper

The Triumph of the Humble Chief Risk Officer

By: Anette Mikes

This paper tracks the evolution of the role of two chief risk officers (CROs), and the tools and processes they have implemented in their respective organizations. While the companies are from very different industries (one is a power company, the other is a toy... View Details

Keywords: Risk Management; Managerial Roles

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Mikes, Anette. "The Triumph of the Humble Chief Risk Officer." Harvard Business School Working Paper, No. 14-114, May 2014.

• 12 Jun 2014
• Working Paper Summaries

The Triumph of the Humble Chief Risk Officer

Keywords: by Anette Mikes

• 14 Jun 2023
• Research & Ideas

Four Steps to Building the Psychological Safety That High-Performing Teams Need

of inclusivity, particularly for workers who have been historically marginalized in the workplace. Seek input with humility and openness Psychologically safe leaders are willing to be vulnerable. “It’s about making honest statements that... View Details

Keywords: by Kara Baskin

• 01 Nov 2021
• What Do You Think?

How Long Does It Take to Improve an Organization’s Culture?

taken by a panel that may include the boss.” Tom Kaneb added, “We look for people who give power away. They empower others. The hallmark of leadership is helping others to become leaders.” Beyond hiring, Dr. Mason Oghenejobo pointed out that “organizations must... View Details

Keywords: by James Heskett

• 31 Aug 2021
• Book

Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate

School Professor Julie Battilana. The crux of the problem is that CEOs and other leaders often get such a power trip that they lack empathy and humility, which inhibits their ability to understand and respect what their employees value. "Cultivating View Details

Keywords: by Jay Fitzgerald

• 28 Nov 2018
• HBS Case

On Target: Rethinking the Retail Website

managers themselves to work with the data. That meant creating a flexible analytics system that could not only adapt to real-time business changes but one that managers felt comfortable using. “He didn’t want to be the bottleneck. It took vision and View Details

Keywords: by Dina Gerdeman; Retail

• 17 Feb 2020
• Sharpening Your Skills

How Entrepreneurs Can Find the Right Problem to Solve

their idea, but a little humility and a lot of discovery work can determine whether there’s a winning solution and save a lot of wasted time and money building the wrong thing. If fundraising is also a consideration, being able to have... View Details

Keywords: by Julia Austin

• 14 Feb 2022
• Research & Ideas

Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

class=infogram-embed data-id=_/6qm38A7pHSn6nsNRtN6U][/div] Stay humble. Leaders, even in digital-first companies, should have the humility to ask questions and learn from in-house experts and digital natives at different levels in the... View Details

Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology