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Harvard Business School
Plugged in Enterprises. Margaret Young MBA 1981 Margaret Young is a senior partner at Veregate, specializing in growing profitable customer relationships. Her clients include global enterprises in telecommunications, travel and View Details
- 01 Jul 2019
- Research & Ideas
The Airbnb Lesson for Startups? Success Takes More Than Technology
off offering just a room—somebody who had a vacant room with an air mattress who would provide some hospitality, maybe a hot meal in the morning. That was it. Over time, the company started saying, “Well, you can rent just the room, but... View Details
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the lens of a very particular asset—trust. The cases we study, most of which come from my own research, cover a lot of ground and a lot of functions, from investing and asset management to tech and AI innovation, to the media and publishing, to manufacturing, to... View Details