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- All HBS Web
(4,329)
- People (21)
- News (1,512)
- Research (1,839)
- Events (16)
- Multimedia (41)
- Faculty Publications (654)
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- December 2012
- Article
Reflected Knowledge and Trust in Global Collaboration
By: Mark Mortensen and Tsedal Neeley
Scholars argue that direct knowledge about distant colleagues is crucial for fostering trust in global collaboration. However, their arguments focus mainly on how trust accrues from knowledge about distant collaborators' personal characteristics, relationships, and... View Details
Keywords: Global Work; Organizational Studies; Knowledge; Trust; Cooperation; Global Range; Relationships; Behavior; Personal Characteristics
Mortensen, Mark, and Tsedal Neeley. "Reflected Knowledge and Trust in Global Collaboration." Management Science 58, no. 12 (December 2012): 2207–2224. (equal authorship.)
- 24 Sep 2015
- News
Global Teams That Work
- 17 Oct 2007
- Research & Ideas
Why Global Brands Work
Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing Know: How, for Harvard Business Online. It is reprinted on HBS Working Knowledge.Ford has finally woken up to what Toyota knew a long time... View Details
- October 2015
- Article
Global Teams That Work
By: Tsedal Neeley
Many companies today rely on employees around the world, leveraging their diversity and local expertise to gain a competitive edge. However, geographically dispersed teams face a big challenge: physical separation and cultural differences can create social distance, or... View Details
Keywords: Globalized Firms and Management; Groups and Teams; Performance; Cross-Cultural and Cross-Border Issues
Neeley, Tsedal. "Global Teams That Work." Harvard Business Review 93, no. 10 (October 2015): 74–81.
- 2018
- Chapter
Work and Well-being: A Global Perspective
By: Jan-Emmanuel De Neve, and Council Members: A. Blankson, A. Clark, C. Cooper, H. James, C. Krekel, J. Lim, P. Litchfield, J. Moss, M. I. Norton, M. Rojas, G. Ward and A.V. Whillans
Work and employment play a central role in most people’s lives. In OECD countries, for example, people spend around a third of their waking hours engaged in paid work. We not only spend considerable amounts of our time at work, employment and workplace quality also... View Details
De Neve, Jan-Emmanuel, and Council Members: A. Blankson, A. Clark, C. Cooper, H. James, C. Krekel, J. Lim, P. Litchfield, J. Moss, M. I. Norton, M. Rojas, G. Ward, and A.V. Whillans. "Work and Well-being: A Global Perspective." Chap. 5 in Global Happiness Policy Report, edited by Global Council for Happiness and Wellbeing, 74–127. New York: Sustainable Development Solutions Network, 2018. Electronic.
- October 2012
- Course Overview Note
FIELD 2—Working with Global Partners
Most FIELD 2 teams develop great working relationships with their Global Partner. But managing Global Partner expectations can be challenging. This note describes three scenarios with which FIELD teams struggled in the past and asks the reader to make decisions about... View Details
- 2021
- Book
Remote Work Revolution: Succeeding from Anywhere
By: Tsedal Neeley
The rapid and unprecedented changes brought on by COVID-19 have accelerated the transition to remote working, requiring the wholesale migration of nearly entire companies to virtual work in just weeks, leaving managers and employees scrambling to adjust. This massive... View Details
Keywords: Remote Work; Health Pandemics; Employment; Disruption; Organizational Change and Adaptation; Management
Neeley, Tsedal. Remote Work Revolution: Succeeding from Anywhere. New York: Harper Business, 2021.
- 14 Sep 2017
- News
Global work orientation: A case study
- 16 Jun 2003
- Research & Ideas
Researchers Contribute Globalization of Markets Papers
Cost Economies in the Global Advertising and Marketing Services Business Levitt's work sparked debate on the merits of standardized versus localized advertising campaigns. But what are the economics of firms... View Details
Keywords: by Working Knowledge editors
- May 2019 (Revised April 2021)
- Background Note
Managing Talent Pipelines in the Future of Work
By: William R. Kerr, Joseph B. Fuller, Manjari Raman and Carl Kreitzberg
In the face of a rapidly-changing economy, organizations that wish to compete in the future of work must develop strategies for acquiring, retaining, and developing talent for their organizations. This primer reviews the major trends shaping jobs, workplaces, and... View Details
Keywords: Future Of Work; Talent and Talent Management; Experience and Expertise; Demographics; Labor; Problems and Challenges; Risk and Uncertainty; Quality; Supply Chain
Kerr, William R., Joseph B. Fuller, Manjari Raman, and Carl Kreitzberg. "Managing Talent Pipelines in the Future of Work." Harvard Business School Background Note 819-131, May 2019. (Revised April 2021.)
- TeachingInterests
Globalization and Emerging Markets
Globalization and Emerging Markets is designed for students who will be investing, managing a business or nonprofit, or working for a government in an emerging market. The unit of analysis of the course ranges from countries to multinational and domestic companies... View Details
- Web
Economics and Global Commerce | Working Knowledge
Economics and Global Commerce Explore global economic trends and challenges, from corporate debt’s role in downturns to trade with China, microfinance's impact, and the economic roots of political shifts.... View Details
- 27 Mar 2015
- Conference Presentation
Managing Working Conditions in Global Supply Chains
Toffel, Michael W. "Managing Working Conditions in Global Supply Chains." Paper presented at the Ethical Sourcing Forum, March 27, 2015.
- 19 Mar 2015
- Talk
Managing Working Conditions in Global Supply Chains
- 6 Mar 2015
- Talk
Managing Working Conditions in Global Supply Chains
Toffel, Michael W. "Managing Working Conditions in Global Supply Chains." Organisation for Economic Co-operation and Development (OECD), March 6, 2015.
- 10 May 2019
- Talk
Improving Working Conditions in Global Supply Chains
- 2 Apr 2019
- Talk
Improving Working Conditions in Global Supply Chains
- 20 May 2015
- Talk
Managing Working Conditions in Global Supply Chains
Toffel, Michael W. "Managing Working Conditions in Global Supply Chains." SAI Advisory Board Meeting, Social Accountability International, May 20, 2015.
The International Price of Remote Work
We use data from a large web-based job platform to study how the price of remote work is determined in a globalized labor market. In the platform, workers located around the world compete for jobs that can be done... View Details
- 8:30 AM – 6:45 PM EDT, 20 Oct 2020
- Virtual Programming
The Future of Work - and Managing the Impact of COVID-19
Forces such as automation, demographics, and globalization were already changing how and where we work at a bewildering pace, then COVID happened. In the months ahead, companies need to prepare for three areas where their decisions and actions will play out in... View Details