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Publications

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  • All HBS Web  (353)
    • News  (75)
    • Research  (217)
    • Events  (1)
    • Multimedia  (1)
  • Faculty Publications  (145)

Show Results For

  • All HBS Web  (353)
    • News  (75)
    • Research  (217)
    • Events  (1)
    • Multimedia  (1)
  • Faculty Publications  (145)
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  • 10 Dec 2008
  • News

The Franchising Way to Grow

  • 17 Dec 2010
  • News

Microsoft's Cracked Windows: How The World's Technology Juggernaut Lost Its Buzz And Became The 'Underdog'

  • 03 Feb 2017
  • News

Is greed slowing the NFL's growth?

  • 25 Apr 2019
  • News

Who’s the Most Important Member of an NFL Franchise?

  • 23 May 2021
  • News

How Have the Pegulas Gotten Things Right with the Bills, but So, So Wrong With the Sabres?

  • 06 Jun 2016
  • News

Know the Job Your Product Was Hired for (with Help from Customer Selfies)

  • 10 Sep 2013
  • News

Ferguson’s Formula

  • 04 Sep 2013
  • News

Hollywood’s Tanking Business Model

  • 02 Oct 2013
  • News

Comeback Kids: How the Boston Red Sox went from last place to World Series

  • 18 Jul 2023
  • News

The First Five Years: Brooke Biederman (MBA 2019)

mind wander freely. The children’s franchise about the world of dreams sprung from a random text from my brother, Rob (MBA 2014), to my family text chain that there are a trillion stars in the Andromeda Galaxy alone. This staggering fact... View Details
Keywords: Robert Bochnak
  • 01 Mar 2024
  • News

Game On

top-flight amenities? “Trust me, it’s cheaper,” McCarthy says. “There are people out there saying they’ll have 500 pickleball franchise locations around the country, and you can get caught up in all that. They won’t have to worry about... View Details
Keywords: Jen McFarland Flint; photographed by Edward Linsmier; Amusement, Gambling, and Recreation Industries; Arts, Entertainment
  • 22 Nov 2023
  • News

So You Want to Join a Startup

regional franchise of a fast-growing restaurant promotion company, was ultimately successful, named to the Inc 500 list of fastest growing private US companies, and launching Bessalel's 30-year career as an entrepreneur and investor.... View Details
  • 31 Jul 2023
  • News

Striving for Imperfection

smart enough to let him do that experimentation. Eight years elapsed before that became a commercial product. It’s amazing that Nestle, that had two big existing franchises in coffee—instant and stove top—was willing to risk those View Details
Keywords: Management of Companies and Enterprises; Management
  • 12 Feb 2021
  • News

How Dunkin’ Donuts Took Over the World

for. And that’s when the trouble began. Basically I changed the mission of the business from being a focused coffee and donut shop company to becoming a franchise business. Feeling that a 60-time multiple was extraordinarily intoxicating,... View Details
Keywords: brands; leadership; management; strategy; operations; career; Food and Beverage Stores; Retail Trade
  • 05 Nov 2019
  • News

Alumnus Named McDonald’s CEO

included a rekindling customer interest by refocusing on convenience. “There was a latent love for the brand,” Kempczinski told the Bulletin. “We had just been underdelivering on what their expectations were.” In an interview with the Wall Street Journal, Kempczinksi... View Details
Keywords: Food Services and Drinking Places; Hospitality
  • 07 Apr 2015
  • News

Warrior Spirit

coincidentally, Chatri means “warrior” in the Thai language.) Franchise requests for Evolve have come in from across Asia and around the world, but Sityodtong has chosen a slower, more controlled path to growth. “If we’re committed to... View Details
Keywords: Julia Hanna; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Amusement, Gambling, and Recreation Industries; Arts, Entertainment; Technical and Trade Schools; Educational Services
  • 22 Feb 2022
  • News

New Urban Order

that more and more cities may zone or franchise waste collection, restricting the number of operators (and emissions) while improving safety in designated areas—as Los Angeles has done, with New York soon to follow. Every landfill is at a... View Details
Keywords: Kathleen Fu, Deborah Blagg, Julia Hanna, and Maureen Harmon; illustrations by; energy; environment; sustainability; entrepreneurship; Transit and Ground Passenger Transportation; Transportation; Water, Sewage and Supply Systems; Utilities; Construction of Buildings; Construction; Waste Management and Remediation Services; Corporate Services
  • 01 Jun 1998
  • News

New Releases

Franchise Organizations by Jeffrey L. Bradach (Harvard Business School Press) How much impact do chains such as Pizza Hut and McDonald's have on today's economy? Here are some telling numbers: a new View Details
  • 24 Apr 2014
  • News

SHE builds confidence, promotes education, and creates jobs

countries, including Rwanda, where they miss up to 50 days of school or work per year because women lack access to these basic necessities. Through her work at SHE, Scharpf has created the enterprise’s first initiative, SHE 28, a View Details
  • 24 Apr 2014
  • News

Necessity became the mother of invention for staffing-firm founder

and flexible full-time positions is good business (the company has franchises nationwide and saw revenues of $16.2 million in 2012). O’Kelly has declined venture capital funding to maintain more control over growth, believing that... View Details
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