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- People (2)
- News (263)
- Research (439)
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- 01 Dec 2011
- News
At Your Service
what’s fueling the greens. Southwest Airlines would be red on food service. But Southwest doesn’t pay much attention to that, because getting better at food service would slow... View Details
Keywords: Deborah Blagg; customer service; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services
- 17 Oct 2016
- News
Business Solutions That Help Cut Food Waste
- 10 Aug 2017
- News
Pal’s Sudden Service: Taking Fast Food to the Next Level
- 22 Feb 2016
- News
Cooking Up America’s Food Culture
Duda has seen in the food world, in his 30-year career, is the number of people who work in food services who don’t work in kitchens. That’s where Duda feels he can make his... View Details
Keywords: April White
- 12 May 2016
- News
Food Rescue Is on a Mission
Carson notes. “Coming in for a meal can connect them with people and services that are provided by those missions, including counseling, job training, health workers. The food is the tip of the iceberg.”... View Details
Keywords: Jill Radsken
- 25 Apr 2014
- News
A model of service
private schools, enabling students to volunteer on a regular basis. "Students come away from the experience realizing that we are all alike, but sometimes bad things happen to people and they are forced to live off of food stamps or go to... View Details
- 08 May 2018
- News
How HBS Helped Wolfgang Puck Build a Food Empire
- 01 Sep 2020
- News
Elevator Pitch: First Byte
Illustration by Drue Wagner Illustration by Drue Wagner Concept: “Alfred,” a food industry collaborative robot, or “cobot,” trained to assist in the assembly of items such as salads and food bowls at... View Details
- 01 Sep 2020
- News
Good Odds
pounds of food that had been prepared for customers in the catering, hotel, travel, and restaurant industries got stuck in the supply chain when the world seized up. That’s when Philip Behn (MBA 2005), CEO of Imperfect Foods, jumped into... View Details
- 31 Mar 2015
- News
Let's Be Real: Why Transparency in Business Should Be the Norm
- 27 Aug 2018
- News
How to think like a gourmet
- 07 Mar 2008
- News
Art of retaining professionals
- 01 Mar 2024
- News
Game On
supply management, retail operations, a post office, and a food service operation that served 900 meals a day underway. He also saw combat as a boat officer for a squadron of six PBRs in the Mekong Delta.... View Details
- 01 Mar 2003
- News
Dick Franyo: From Banker to Barkeeper
With thirty years in the investment banking business under his belt, Richard L. Franyo (MBA ’72), then managing director of investment banking for Deutsche Bank, was ready for a change. But after a heady career that included playing a key role in building Alex. Brown &... View Details
- 18 Jan 2018
- News
The Lessons of All-Day Breakfast
look at our voice data, which is our receipt-based data. The second area is around operations, so we look very closely at service times, labor, and really just trying to understand the implications of changing our operations. And then the... View Details
- 31 Jan 2014
- News
Body, Heal Thyself
the challenges?'" The answer to that question was Peter Barton Hutt, former chief counsel for the FDA and an expert on food and drug law, so they recruited him to join the board. Moderna is now winning over some very big supporters. In... View Details
- 06 Jul 2023
- News
Home Economics
academia. The three areas have more in common than many think, Laidler-Kylander says. Best practices in leadership and management are applicable everywhere, but nonprofits come with additional organizational challenges. There’s often a disconnect between the user of... View Details
Keywords: April White
- 01 Jun 2023
- News
Curb Appeal
modernizing for the sake of modernizing, but modernizing for the sake of delivering better service to our customers.” Not screwing things up is pretty much her mandate. Tisch was sworn into office at a challenging time: The coronavirus... View Details
- 12 Feb 2021
- News
How Dunkin’ Donuts Took Over the World
300 shops. Earnings had grown from $100,000 pretax profits to $800,000 pre-tax profits. And in order to satisfy my dad, decided to have a public offering in 1968, which was quite successful. We were the third company to go public in the View Details