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Publications

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  • 31 Aug 2011
  • Research & Ideas

Improving Fairness in Flight Delays

Passengers benefit by flying airlines offering more flights to their destinations. Fearing and his coauthors find that the average delay to disrupted non-stop passengers on routes with at least 10 daily... View Details
Keywords: by Julia Hanna; Entertainment & Recreation; Air Transportation
  • November 2020
  • Article

When the Boss Comes to Town: The Effects of Headquarters' Visits on Facility-Level Misconduct

By: Jonas Heese and Gerardo Pérez Cavazos
We study the effects of headquarters’ visits on facility-level misconduct. We use the staggered introduction of airline routes to identify exogenous travel-time reductions between headquarters and facilities and test whether such reductions affect facility-level... View Details
Keywords: Corporate Misconduct; Visits By Management; Flight Routes; Control Systems; Compliance Programs; Performance Pressure; Business or Company Management; Management Systems; Governance Controls; Governance Compliance; Performance Expectations
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  • January 2021
  • Supplement

What Went Wrong with Boeing’s 737 Max? (B)

By: William W. George and Amram Migdal
Following the March 10, 2019, crash of Ethiopian Airlines flight 302, en route to Nairobi, Kenya and the October 29, 2018, downing of Lion Air flight 610 as it took off from Jakarta, Indonesia, Boeing’s 737 Max jet, the model flown in both instances, was grounded by... View Details
Keywords: Ethics; Values and Beliefs; Governance; Corporate Accountability; Governance Controls; Governing Rules, Regulations, and Reforms; Leadership; Management; Business or Company Management; Crisis Management; Risk Management; Organizations; Organizational Culture; Problems and Challenges; Risk and Uncertainty; Safety; Failure; Transportation; Air Transportation; Aerospace Industry; Air Transportation Industry; North America; United States
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  • January 2007 (Revised August 2007)
  • Case

Lobbying for Love? Southwest Airlines and the Wright Amendment

By: Felix Oberholzer-Gee, Dennis A. Yao, Libby Cantrill and Patricia Wu
The fall of 2004 brought exciting news to Love Field, the Texas headquarters of Southwest Airlines. Delta Airlines, one of Southwest's main competitors, had announced that it would dramatically decrease service from the nearby Dallas/Fort Worth International (DFW)... View Details
Keywords: Governing Rules, Regulations, and Reforms; Government Legislation; Business and Government Relations; Opportunities; Competitive Advantage; Air Transportation Industry; Texas
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  • September 2024
  • Case

Cathay Cargo: Turnaround Short Haul, or Double Crew Long Haul?

By: Willy Shih and Billy Chan
Tom Owen, Director Cargo at Cathay Pacific Airways, had a problem. During the Covid-19 pandemic, the grounding of passenger flights meant the sudden loss of 50% of the airline's cargo carrying capacity. But the bigger challenge was that the Hong Kong government imposed... View Details
Keywords: Operations; Resource Allocation; Air Transportation Industry; Hong Kong
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  • 16 Mar 2023
  • Research & Ideas

Why Business Travel Still Matters in a Zoom World

countries that were known as tech leaders. The researchers also found that the effect of nonstop flights on innovation outcomes was stronger for routes with shorter north-south distances, which cross over... View Details
Keywords: by Kara Baskin; Air Transportation
  • 04 May 2023
  • Blog Post

Why Business Travel Still Matters in a Zoom World

countries that were known as tech leaders. The researchers also found that the effect of nonstop flights on innovation outcomes was stronger for routes with shorter north-south distances, which cross over... View Details
Keywords: All Industries
  • February 2021
  • Supplement

HNA Group: Global Excellence with Chinese Characteristics (C)

By: William C. Kirby, Billy Chan and John P. McHugh
July 2017 was supposed to be a triumphant month for HNA Group. The latest Fortune Global 500 list showed the company had again skyrocketed in its ranking to no. 170, an improvement of over 200 positions from the year prior. Yet earlier that same July, the mysterious... View Details
Keywords: Conglomerate; Airline Industry; Coronavirus; Financial Risk; Debt; Bankruptcy; Global Strategy; Restructuring; Health Pandemics; Financial Markets; Organizational Change and Adaptation; Financial Condition; Globalized Firms and Management; Business and Government Relations; Air Transportation Industry; Financial Services Industry; China
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  • 28 Mar 2017
  • First Look

First Look at New Research, March 28

https://cb.hbsp.harvard.edu/cbmp/product/717028-PDF-ENG Harvard Business School Case 617-010 United Airlines: More Out-and-Back Flying? This case looks at United Airlines when it is facing a decision on whether to shift its aircraft View Details
Keywords: Sean Silverthorne
  • 01 Dec 2022
  • News

Flying High

Subramanian and Pelet, on the runway with Aero (Courtesy Uma Subramanian) Subramanian and Pelet, on the runway with Aero (Courtesy Uma Subramanian) When Uma Subramanian (MBA 2008) joined Aero Technologies as CEO in March 2019, the company was “just a kernel of an... View Details
Keywords: April White; aviation; airlines; entrepreneurship; leadership; innovation; Air Transportation; Transportation
  • 01 Dec 2004
  • News

Himalayan Journey

schools, health-care system, or electricity. Even today, in a country whose capital has only one traffic light, our route over the breathtakingly narrow mountain passes required all our drivers’ considerable skill and patience. We... View Details
Keywords: Janet Sanders; Hospitality
  • 25 Mar 2001
  • Research & Ideas

Who Wants to Be an Entrepreneur? [Part II]

reliable, branded beauty services in office parks and hotels, but she focused first on the high-visibility airport market, where customers in transit needed the services she could provide—and might relish them as an alternative to waiting for delayed View Details
Keywords: by John S. Rosenberg
  • 01 Jun 2014
  • News

Roads to Recovery

hours has been right here." Snapshots from the conference follow. Problem: Air Traffic US airport congestion ranks with the world's worst, with more than 25 percent of flights arriving more than 15 minutes late, says advocacy group... View Details
Keywords: Garry Emmons; Transportation; Heavy and Civil Engineering Construction; Construction; Administration of Housing Programs, Urban Planning, and Community Development; Government
  • 09 Nov 2009
  • Research & Ideas

Come Fly with Me: A History of Airline Leadership

1978), the U.S. airline industry was heavily regulated. Under government regulation, airlines were not able to establish their own rates or route structures. Almost all aspects of the industry were under government oversight. Despite... View Details
Keywords: by Sarah Jane Gilbert; Air Transportation
  • 02 Oct 2007
  • First Look

First Look: October 2, 2007

to service the canceled Delta routes from Love Field. A second possibility was to encourage members of Congress to repeal the Wright Amendment, which limited Southwest's flight offerings from Love Field. An... View Details
Keywords: Martha Lagace
  • 01 Mar 2005
  • News

Venture Capital’s Comeback

created nearly one-third of the total market value of all public companies in the United States.” Flight to Quality Over its nearly sixty-year history, the venture-capital industry had experienced several boom-and-bust cycles, but nothing... View Details
Keywords: Roger Thompson; Securities, Commodities, and Other Financial Investments; Finance
  • 05 Dec 2017
  • First Look

First Look at New Research and Ideas, December 5, 2017

forthcoming New York: Dey Street Books Rebel Talent: Why It Pays to Break the Rules at Work and Life By: Gino, F. Abstract—The world’s best chef. An airline captain who brought his flight to safety in a daring water landing. A magician... View Details
Keywords: Sean Silverthorne
  • 01 Dec 2001
  • News

September 11: A Community Reflects

Red Cross, 231 East Putnam Ave., Greenwich, Connecticut 06830. Waleed J. Iskandar (MBA '93) Waleed J. Iskandar (MBA '93) of Boston and London was a consultant with the Monitor Group. He was a passenger on American Airlines Flight 11 on... View Details
Keywords: Susan Young;Deborah Blagg