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  • All HBS Web  (1,144)
    • People  (8)
    • News  (370)
    • Research  (547)
    • Events  (5)
    • Multimedia  (8)
  • Faculty Publications  (141)
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  • 2021
  • Working Paper

Being the Boss: Gig Workers' Value of Flexible Work

By: Laura Katsnelson and Felix Oberholzer-Gee
Workers who join the gig economy face a challenging trade-off. Gig work provides worktime flexibility and a sense of being one’s own boss, but gig workers forgo certain protections that employees enjoy. In this paper, we study the work patterns of a large sample of... View Details
Keywords: Gig Workers; Flexible Work Arrangements; Worker Welfare; Labor; Governing Rules, Regulations, and Reforms
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Katsnelson, Laura, and Felix Oberholzer-Gee. "Being the Boss: Gig Workers' Value of Flexible Work." Harvard Business School Working Paper, No. 21-124, May 2021.
  • September 2023
  • Technical Note

Work Arrangements in the Post-Pandemic World

By: Leslie A. Perlow and Salvatore J. Affinito
Whether you are choosing your job based on geographic location, work arrangements (i.e., fully in-person, hybrid, fully virtual), or other unrelated factors (e.g., career, family, partner, hobbies), in the post-pandemic world you will likely be surrounded by people... View Details
Keywords: Hybrid Work; Remote Work; Working Conditions; Geographic Location
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Perlow, Leslie A., and Salvatore J. Affinito. "Work Arrangements in the Post-Pandemic World." Harvard Business School Technical Note 424-022, September 2023.

    Rethinking Flexibility at Work | WorkLife with Adam Grant

    Leslie Perlow discusses with Adam Grant how to think about flexibility in this new hybrid world where flexibility more than ever is not just about time but also place of work. View Details
    • April 2021
    • Article

    Work-From-Anywhere: The Productivity Effects of Geographical Flexibility

    By: Prithwiraj Choudhury, Cirrus Foroughi and Barbara Larson
    An emerging form of remote work allows employees to work-from-anywhere, so that the worker can choose to live in a preferred geographic location. While traditional work-from-home (WFH) programs offer the worker temporal flexibility, work-from-anywhere (WFA) programs... View Details
    Keywords: Geographic Flexibility; Work-from-anywhere; Remote Work; Telecommuting; Geographic Mobility; USPTO; Employees; Geographic Location; Performance Productivity
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    Choudhury, Prithwiraj, Cirrus Foroughi, and Barbara Larson. "Work-From-Anywhere: The Productivity Effects of Geographical Flexibility." Strategic Management Journal 42, no. 4 (April 2021): 655–683.
    • 23 Jan 2020
    • News

    Why flexible working is a nasty lie

    • 20 Jan 2020
    • News

    Why Flexible Working Is a Nasty Lie

    • May 5, 2020
    • Article

    Why the Crisis Is Putting Companies at Risk of Losing Female Talent

    By: Colleen Ammerman and Boris Groysberg
    There has been a massive shift in how work gets done inside many companies and the global pivot to working remotely will likely change how many think about face time and rigid work schedules. Might these changes benefit women? The authors argue that will depend on how... View Details
    Keywords: Coronavirus Pandemic; Remote Work; Flexible Work Arrangements; Health Pandemics; Employees; Working Conditions; Gender
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    Ammerman, Colleen, and Boris Groysberg. "Why the Crisis Is Putting Companies at Risk of Losing Female Talent." Harvard Business Review Digital Articles (May 5, 2020).
    • March 2025 (Revised May 2025)
    • Case

    ING Türkiye: Flexible Work in a Competitive Banking Environment

    By: Ashley Whillans and Nico Schaefer
    This case explores ING Türkiye’s journey toward workplace flexibility within the traditionally conservative Turkish banking sector. Beginning with early remote work experiments in 2015 and culminating in the FlexING model, by 2024 ING Türkiye had positioned itself as a... View Details
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    Whillans, Ashley, and Nico Schaefer. "ING Türkiye: Flexible Work in a Competitive Banking Environment." Harvard Business School Case 925-027, March 2025. (Revised May 2025.)
    • Web

    Career Re-Entry & Flexible Work - Alumni

    Careers Career Re-Entry & Flexible Work Careers Career Re-Entry & Flexible Work Taking a step back is common, but there are plenty of avenues to... View Details
    • 23 Dec 2014
    • News

    Flexibility Offers Working Mothers New Opportunities

    • 14 Sep 2022
    • Podcast

    Packaging skills: FedEx Services’ flexible work strategy

    The pandemic and supply chain crisis are reshaping the package delivery business. What are the staffing implications and what does it mean for the logistics of work? Mike Lauderdale, VP of Human Resources at FedEx Services, on hybrid work, emerging skills, and ESG... View Details
    • 30 Aug 2012
    • News

    Flexible Work Schedules are Good for Business, Expert Says

    • 08 May 2019
    • Blog Post

    In the Business of Flexibility

    level of talent within their budget. The firm is simultaneously mobilizing a part of the workforce—those with a need or a desire for flexible arrangements due to childcare responsibilities or other... View Details
    Keywords: Entrepreneurship; Nonprofit / Government

      Work Flexibility and Labor Supply: Quasi-experimental Evidence from a Ride-Hailing Platform

        The Hidden Costs of Flexible Labor Models: How Working Multiple Jobs Affects Employees

        As operations increasingly rely upon flexible labor models — such as gig, part-time, and remote work — it has become commonplace for individuals to work multiple jobs. Across three studies, relying on a combination of... View Details

        • 2025
        • Working Paper

        The Hidden Costs of Flexible Labor Models: How Working Multiple Jobs Affects Employees

        By: Paige Tsai and Ryan W. Buell
        As operations increasingly rely upon flexible labor models—such as gig, part-time, and remote work—it has become commonplace for individuals to work multiple jobs. Across three studies, relying on a combination of transaction-level data from 90,548 customers of a... View Details
        Keywords: Behavioral Operations; Employee Behavior; Job Design; Sustainable Operations; Wellbeing; Job Design and Levels; Personal Finance; Well-being; Happiness; Satisfaction; Wages
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        Tsai, Paige, and Ryan W. Buell. "The Hidden Costs of Flexible Labor Models: How Working Multiple Jobs Affects Employees." Harvard Business School Working Paper, No. 25-036, January 2025. (Revised June 2025.)
        • May 2017
        • Article

        Stable and Strategy-Proof Matching with Flexible Allotments

        By: John William Hatfield, Scott Duke Kominers and Alexander Westkamp
        We introduce a framework of matching with flexible allotments that can be used to model firms with cross-division hiring restrictions. Our framework also allows us to nest some prior models of matching with distributional constraints. Building upon our recent work on... View Details
        Keywords: Balance and Stability; Mathematical Methods
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        Hatfield, John William, Scott Duke Kominers, and Alexander Westkamp. "Stable and Strategy-Proof Matching with Flexible Allotments." American Economic Review 107, no. 5 (May 2017): 214–219.
        • 28 Oct 2021
        • News

        Microsoft’s Satya Nadella on Flexible Work, the Metaverse, and the Power of Empathy

        Keywords: Collaboration; hybrid work
        • 2025
        • Book

        The World Is Your Office: How Work from Anywhere Boosts Talent, Productivity, and Innovation

        By: Prithwiraj Choudhury
        A research-based look at a growing phenomenon—companies allowing their employees to work from anywhere in the world—and how those who adopt this model can boost talent, innovation, and productivity.
        In recent years, companies in a wide range of industries have... View Details
        Keywords: Remote Work; Telecommuting; Employees; Business Offices; Organizational Culture; Retention; Recruitment; Policy; Competitive Advantage
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        Choudhury, Prithwiraj. The World Is Your Office: How Work from Anywhere Boosts Talent, Productivity, and Innovation. Harvard Business Review Press, 2025.
        • 11 Oct 2021
        • News

        Amazon Rethinks Office Return Plans, Adding More Flexibility

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