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- 2022
- Working Paper
Feeling Seen: Leader Eye Gaze Promotes Psychological Safety, Participation, and Voice
By: Nicole Abi-Esber, Alison Wood Brooks and Ethan Burris
Psychological safety is a hallmark of effective team functioning. Although prior work shows that characteristics of the leader influence employee judgments of psychological safety (and subsequent decisions to speak up), we know very little about “the specific behaviors... View Details
Keywords: Eye Gaze; Psychological Safety; Voice; Participation; Nonverbal Behavior; Verbal Behavior; Ostracism; Conversation; Groups; Groups and Teams; Social Psychology; Safety; Leadership; Behavior
Abi-Esber, Nicole, Alison Wood Brooks, and Ethan Burris. "Feeling Seen: Leader Eye Gaze Promotes Psychological Safety, Participation, and Voice." Harvard Business School Working Paper, No. 22-048, January 2022.
- 26 Apr 2004
- Research & Ideas
A Clear Eye for Innovation
The Roman god Janus had two sets of eyes—one pair focusing on what lay behind, the other on what lay ahead. General managers and corporate executives should be able to relate. They, too, must constantly look backward, attending to the products and processes of the... View Details
- 26 Apr 2024
- HBS Case
Deion Sanders' Prime Lessons for Leading a Team to Victory
caught the eye of major brands and led to marketing contracts. Ultimately, Sanders would go on to become one of the only athletes in the world to simultaneously play professional football and baseball, winning two Super Bowls in the NFL... View Details
- 18 Feb 2020
- Blog Post
A Vision of Love@HBS in 2020
always look at each other, awkwardly smile, and say “we met at HBS.” Confusion usually settles in as they gaze at Laura’s ring finger, and we quickly explain that we met six years ago while participating in the Summer Venture in... View Details
- 17 Dec 2008
- Lessons from the Classroom
‘Ted Levitt Changed My Life’
slaps down his papers, and fixes his audience with a piercing gaze before choosing one unfortunate soul: "Mr. Brown. Begin." Startled, Mr. Brown launches into a halting rehash of the day's assignment before he's cut short with a... View Details
- Portrait Project
Austin Dirks
My gaze fixed upon the exposed beating heart. There was an infant lying in front of me. Its heart rate 150 beats per minute. The monitor next to me beeping faintly with each twitch of the revealed organ. The skin, the muscle, the ribs,... View Details
- Portrait Project
Ann Chao
For most people, this question draws one’s gaze to the future. It suggests that their lives are just beginning, with countless possibilities ahead. For me, it’s also about reflecting on a life at its closing, because I once spoke this... View Details
- 01 Mar 2005
- News
Job Interviews
considered rude in some cultures, in the United States a steady gaze conveys self-confidence, directness, and honesty. “The bar for this is very high,” Butler observes. “By trying for eye contact 90 percent... View Details
- 07 Jun 2010
- Research & Ideas
Improving Brand Recognition in TV Ads
that tracks the eye movements of nearly 2,000 participants over 31 commercials to show how various branding patterns of activity influence consumer "zapping," or ignoring, commercials. “The days when you could tell a consumer... View Details
- 01 Sep 2004
- News
One-on-One with Robert McNamara
is energetic and vigorous. His gaze is intense, and the legendary steel-trap mind is still in evidence. “My HBS experience was a major event in my life,” he eagerly volunteers, gripping his visitor’s hand. “It opened my View Details
Keywords: Garry Emmons
- 06 Dec 2021
- News
New Wave
Verdant Power cofounder Ron Smith (MBA 1979) stands aside the East River in New York, where his company launched the first commercially licensed tidal power project in the United States. It’s a muggy July day in New York City, and Ron Smith (MBA 1979) is View Details
- 01 Sep 2008
- News
The Levitt Brand
the room, slaps down his papers, and fixes his audience with a piercing gaze before choosing one unfortunate soul: “Mr. Brown. Begin.” Startled, Mr. Brown launches into a halting rehash of the day’s assignment before he’s cut short with a... View Details