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- 23 Jan 2020
- News
Digital Transformation’s Emerging Effect on Customer Expectations
- 01 Dec 2005
- News
Campaign Ends, Exceeds Expectations
leadership. When the School reaches the close of its capital campaign at the end of December, it is safe to say the historic fundraising effort will have been a resounding success. The Campaign for Harvard Business School exceeded View Details
- 01 Mar 2012
- News
School’s Financial Picture Brighter than Expected
HBS finished fiscal year 2011 with a stronger financial performance than expected despite the lingering effects of the recent recession. Revenue for the year July 1, 2010, to June 30, 2011, exceeded the... View Details
- 06 Aug 2014
- News
Boards can get better at expecting the unexpected
- 09 Dec 2020
- News
Voters Often Opt for Candidate They Expect to Win
- 01 Dec 2005
- News
The Deleterious Effects of Dirty Money
realistic to expect other people to follow his example? Why not? You can do business all around the world abiding by the laws of other countries. It’s when we want to maximize the profit on every single transaction that we get into... View Details
- 01 Apr 2000
- News
Rethinking Call Centers: Effective Delivery of Service is Key
a direct effect on retention of existing clients and can have a significant impact on acquiring new business. The result is that satisfaction is based on how well an institution meets and exceeds a customer's View Details
- 11 Jul 2013
- News
Women Pay More to Fix Cars
- 18 Jan 2012
- News
Politics, Tax Code Said to Stymie U.S.
- 26 Feb 2018
- News
The quest to win over Amazon
- 20 Aug 2021
- News
The New Work Ethic: From Remote Offices To "The Great Resignation"
- 02 Jun 2021
- News
What Corporate Boards Can Learn from Boeing’s Mistakes
- 11 Feb 2014
- News
The Trouble with Sunspots
- 01 Mar 2014
- News
Seeing Is Deceiving
- 01 Aug 2012
- News
Face Fears with Courage
- 22 Feb 2024
- News
Combat-Tested Cancer Coaching
nearby Borders bookstore revealed a three-year life expectancy with no available treatment options. And trying to navigate the complexities of the American health care system—bouncing from pathologist to a medical oncologist to... View Details
- 01 Jun 2024
- News
Quantum Leap
“This is the first new kind of computer in 75 years,” says John Levy (MBA 1979), CEO of the quantum computing startup SEEQC. “And we’re building it on a chip!” Strolling through his company’s design and testing facility in Elmsford, New York, Levy looks less like a... View Details
- 22 Nov 2023
- News
So You Want to Join a Startup
of college, I went to work for Bain, obviously a big, brand-name company. And, there's a shorthand that happens when you go to work for a well-known company. And we all grow up with expectations from our parents, our friends, our peers,... View Details