Publications

Article

The Mixed Effects of Online Diversity Training

By: Edward H. Chang, Katherine L. Milkman, Dena M. Gromet, Robert W. Rebele, Cade Massey, Angela L. Duckworth and Adam M. Grant

We present results from a large (n = 3,016) field experiment at a global organization testing whether a brief science-based online diversity training can change attitudes and behaviors toward women in the workplace. Our preregistered field experiment included an... View Details

Keywords: Diversity Training; Bias; Field Experiment; Training; Gender; Race; Prejudice and Bias

February 2015
Case

BlackRock: Diversity as a Driver for Success

By: Boris Groysberg and Katherine Connolly

In July 2014, the Global Executive Committee (GEC) for BlackRock, the world's largest asset manager, held a two-day offsite to discuss the state of talent within the firm. A year prior, in 2013, Chairman and CEO Laurence (Larry) Fink had asked Global Head of HR Jeff... View Details

Keywords: Women And Leadership; Diversity; General Management; Leadership; Change Management; Human Capital; Leading Change; Management Practices and Processes; Organizational Culture; Financial Services Industry; United States

Article

Diversity and Team Performance in a Kenyan Organization

By: Benjamin Marx, Vincent Pons and Tavneet Suri

We present the results from a field experiment on team diversity. Individuals working as door-to-door canvassers for a non-profit organization were randomly assigned a teammate, a supervisor, and a list of individuals to canvass. This created random variation within... View Details

Keywords: Ethnic Diversity; Organizational Behavior; Labor Management; Groups and Teams; Diversity; Performance

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16 Nov 2015
Video

Diversity Perspectives

July 2020
Supplement

Board Diversity at Amazon (B): The Board's Decision

By: Aiyesha Dey and Anu Atluru

Keywords: Board Of Directors; Diversity; Gender

Video

Fellowships Create Diversity

01 Jun 2018
News

Stitch Fix CEO on Building Diverse Teams

Keywords: entrepreneurship; venture capital; leadership; women in business; gender diversity

2015
Chapter

Diversity in Groups

By: Catarina Fernandes and Jeff Polzer

Diversity has the potential to either disrupt group functioning or, conversely, be the source of collective creativity and insight. These two divergent perspectives pose a paradox that has held the attention of scholars for many years. In response, researchers have... View Details

May 2006
Module Note

Leading Culturally Diverse Teams

By: Robin J. Ely

Describes the Leading Culturally Diverse Teams module (eight class sessions), which teaches students the leadership perspectives and skills necessary to develop high-functioning, culturally diverse teams (teams diverse in, for example, race, ethnicity, gender,... View Details

Keywords: Competency and Skills; Diversity; Leadership; Groups and Teams; Perspective; Culture

13 May 2015
News

Discussing gender diversity

01 Oct 2021
News

Fostering Diversity

Ben Feder (MBA 1991) and Victoria Lindenbaum Feder (MBA 1994) When Ben Feder attended his 25th Reunion, he was inspired by something that then Dean Nitin Nohria said: “HBS has the power to change lives.” Feder, a history major at Columbia University who had financed... View Details

July 2020 (Revised March 2021)
Case

Board Diversity at Amazon (A)

By: Aiyesha Dey and Anu Atluru

The case revolves around the decisions that the board of directors of ecommerce giant Amazon would need to make in response to the controversial letter that activist shareholder CtW investment group sent to Amazon’s shareholders, urging them to vote in favor of a... View Details

Keywords: Board Of Directors; Boards; Governing and Advisory Boards; Diversity; Gender; Race; United States

27 Sep 2004
Research & Ideas

IBM Finds Profit in Diversity

Like many companies, IBM took big strides to eliminate discrimination by attempting to ignore cultural, racial, and other differences among its vast worldwide workforce. That ended when Lou Gerstner became CEO. Gerstner initiated a View Details

Keywords: by David A. Thomas

08 Oct 2024
Video

The power of diversity

01 Oct 2019
Video

Diverse Perspectives at HBS

July–August 2018
Article

The Other Diversity Dividend

By: Paul Gompers and Silpa Kovvali

Researchers have struggled to establish a causal relationship between diversity and financial performance—especially at large companies, where decision rights and incentives can be murky, and the effects of any given choice can be tough to pin down. So the authors... View Details

Keywords: Diversity; Decision Making; Finance; Performance Improvement; Venture Capital

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Register to Read

March 2014
Article

Search Diversion and Platform Competition

By: Andrei Hagiu and Bruno Jullien

Platforms use search diversion in order to trade off total consumer traffic for higher revenues derived by exposing consumers to unsolicited products (e.g., advertising). We show that competition between platforms leads to lower equilibrium levels of search diversion... View Details

Keywords: Market Intermediation; Search; Two-Sided Markets; Platform Design; Platform Competition; Competition; Two-Sided Platforms

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11 Jan 2017
Blog Post

Leadership and Diversity at HBS

development and its focus on shaping a truly diverse student body. After visiting a class, I remember being in awe of the diversity of thought amongst students and how engaged everyone was in the discussion.... View Details

August 2017 (Revised February 2023)
Case

Managing Diversity and Inclusion at Yelp

By: Michael Luca, Joshua Schwartzstein and Gauri Subramani

This case explores the industry-wide lack of employee diversity in the technology sector and Yelp’s decision to take a leadership position in identifying strategies to increase diversity. The goal of the case is to provide an opportunity for students to develop a... View Details

Keywords: Diversity; Employees; Leading Change; Strategy; Organizational Culture; Technology Industry