Department Stores - Publications - Faculty & Research

14 Aug 2012
News

Shoes are the heart of department stores

04 May 2024
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This Fifth-Generation Department Store Is Winning the Luxury Game

01 Mar 2007
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Courting the Poor

the second-year elective Managing Service Operations. Launched in 1957 with a single department store, Magazine Luiza operated as a family-run business until 1991, when the niece of one of the founders, Luiza Helena Trajano Rodrigues,... View Details

Keywords: Julia Hanna; department stores; Miscellaneous Store Retailers; Miscellaneous Store Retailers; Miscellaneous Store Retailers; Miscellaneous Store Retailers; Miscellaneous Store Retailers; Miscellaneous Store Retailers

13 May 2015
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Will brick-and-mortar stores survive?

05 Mar 2012
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Is JC Penney’s Makeover the Future of Retailing?

07 Dec 2011
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Yelp is Leaving Chains Behind

30 Dec 2011
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Sears Closings; Writing Letters

03 Feb 2012
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J.C. Penney gets a makeover

07 Sep 2010
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Estée Lauder's Counter Makeover

09 Feb 2018
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Were retail jobs always low wage, with few benefits?

01 Mar 2024
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Game On

plan will amount to a small pickleball empire, with 15 locations across Florida, all built from the ground up. Once the Florida beachhead is established, they’ll expand geographically from there. Is it easier to repurpose a vacant View Details

Keywords: Jen McFarland Flint; photographed by Edward Linsmier; Amusement, Gambling, and Recreation Industries; Arts, Entertainment

01 Mar 2024
News

Unlocking the Power of Community

finding there’s strong interest in this.” Think luxury brands that sell in department stores, food and beverage brands that customers encounter in grocery stores or restaurants, or sports team fans who... View Details

Keywords: April White

01 Sep 2023
News

End Game

Jones points to other successes like the employee-owned department store John Lewis, in the United Kingdom, or Bosch, which has been a steward-owned company since the 1960s. For these models to become... View Details

Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Miscellaneous Store Retailers

01 Dec 2022
News

My First Job

department at a Woolworth store back when they had manual cash registers. Candy bars used to sell really quickly, and the department needed constant restocking. During lunch,... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

07 Oct 2011
News

Tea’s Time

not just an idea anymore.” Based in San Francisco, Tea’s sales are projected to hit $25 million in 2011. Sold in some department stores (Nordstrom’s, Saks Fifth Avenue, Bloomingdale’s) and children’s... View Details

Keywords: Clothing and Clothing Accessories Stores; Clothing and Clothing Accessories Stores

12 Feb 2021
News

How Dunkin’ Donuts Took Over the World

by the External Relations department at Harvard Business School and edited by Craig McDonald. It is available at iTunes and wherever you get your favorite podcasts. For more information or to find archived episodes, visit... View Details

Keywords: brands; leadership; management; strategy; operations; career; Food and Beverage Stores; Food and Beverage Stores

11 Dec 2014
News

Fashion's Retail Revolution

Áslaug Magnúsdóttir (MBA 2000) in the New York office of Tinker Tailor, her new online couture business. When HBS first turned a scholarly eye to retail in the early 20th century, department stores were... View Details

Keywords: April White; fashion; Leather and Allied Product Manufacturing; Manufacturing; Finance

01 Mar 2018
News

Every Trick in the Book

beloved,” she says. But beloved didn’t pay the bills, and by 2015, after decades of pressure from big chains and the internet, the small, independent store was on the verge of closing. That’s when Brody, a New Yorker who spends her... View Details