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- 01 Mar 2023
- News
Elevator Pitch: Spread the Wealth
Illustration by Drue Wagner Illustration by Drue Wagner Sabine Tejerina (MBA 2009) Cofounder and COO, Upstreet Concept: Launched in 2020, Upstreet makes it easier and more economical for companies to reward employees and customers with... View Details
- 01 Jan 2013
- News
Thai Lee, MBA 1985
revenue. As a new CEO, Lee again operated with a long-term perspective, gradually building a company where people wanted to work, creating hundreds of jobs, and fostering a community of employees who worked together to meet the same goal: to exceed View Details
Keywords: Susan Young
- 01 Mar 2024
- News
The Internet's Next Frontier
While the Crypto, Fintech, and Web3 Lab—one of 13 labs contained within Harvard’s Digital Data Design Institute—might not have the Bunsen burners and test tubes found in science and engineering labs, it does share a philosophical construct: it is a sandbox—an... View Details
Keywords: Jennifer Gillespie
- 01 Sep 2008
- News
Faculty Books
identify customer-owners, delight them by exceeding their expectations, foster an ownership culture throughout the company, and measure and increase “ownership quotient” among customers and employees.... View Details
- 01 Mar 2024
- News
What is Web3?
value creation through holder identity and community formation, which has been explored in everything from NFT-based affinity networks to customer rewards programs from companies such as Starbucks. Ownership... View Details
- 01 Dec 1998
- News
Short Takes
Ownership Matters: Bringing Owners on Board In his working paper, "The Impact of Ownership Type on Performance in Public Corporations: A Study of the U.S. Textile Industry 1983-1992," HBS assistant professor... View Details
Keywords: Judith A. Ross
- 25 Mar 2019
- News
Rent The Runway Joins the Unicorn Club
milestone, CEO Jennifer Hyman (MBA 2009), told Forbes that the company “has created a new consumer behavior of dynamic ownership and clothing rental has become an essential utility in our members’ lives.” Hyman goes on to say that RTR is... View Details
- 01 Mar 2019
- News
3-Minute Briefing: Richard Edelman (MBA 1978)
reskilling blue-collar workers—which is perfect in a time of automation. It’s genuine, because it fits with who their customer is, and it means something. Companies need to stay in their own swim lane. I still love doing crisis work,... View Details
- 01 Sep 2011
- News
Capitalism’s False Mantra
Related Links Martin discussing his book One of the most influential papers defining the role of business, “Theory of the Firm: Managerial Behavior, Agency Costs and Ownership Structure,” was coauthored in 1976 by Michael Jensen, the... View Details
- 11 Dec 2017
- News
Growing from Within
there’s an obvious cost to that arrangement. But what are the benefits that company ownership offers McDonald’s? In the US, the McDonald’s Operating Company, McOpCo as we call it, plays an important role for the McDonald’s system:... View Details
- 01 Sep 2004
- News
American Dream
ice-cream fountain boasts a marble counter, and customers eat 100 percent buffalo burgers in a walnut-paneled dining room hung with original oil paintings by Western artists. In another part of the store, there are 1,400 historical photos... View Details
- 25 Feb 2020
- News
Case Study: The Credit Bureau
young professionals) select pieces from curated collections on the company’s website—think Scandinavian, mid-century modern, or industrial looks. Within a week, a white-glove team delivers preassembled pieces and arranges the room. When the lease is up, the View Details
- 01 Mar 2014
- News
Faculty and Alumni Books for March 2014
a short, traditional text with a living website and cover such fundamental topics as accounting and tax, mortgages, capital markets, REITs and more. It also addresses the 2008 financial crisis and its impact on the real-estate profession. View Details
- 01 Dec 2014
- News
Case Study: Growing the Family Business
cleanliness and are staffed with teachers who use a proprietary curriculum to create an educational environment. Customers pay a significant premium for convenience—as much as $13 an hour for infant care versus $4 an hour or less for... View Details
- 01 Dec 2020
- News
New Releases: Alumni and Faculty Books
from their purchases. Revenue models anchored on the ownership of products, they argue, are patently inferior. Bertini and Koenigsberg explain that advances in technology have made it possible for firms to collect “impact data” that tells... View Details
Keywords: Margie Kelley
- 01 Sep 2010
- News
Letters to the Editor
and consequences. Boards and managers cannot simply be regulated into managing their companies in a responsible manner. Here’s an idea we might try. The United States has gotten a lot of mileage out of having a constitution, a set of fundamental principles from which... View Details
- 01 Mar 2014
- News
The Solution to the Global Food Crisis Just Might Come from Nigeria
be adapted to all sorts of nutritious foods—AACE has added soybeans, maize, and sorghum to its product line—but spices have proven to be an effective proof of concept. It now sells products to customers in 6 of Nigeria's 36 states,... View Details
- 01 Mar 2006
- News
The Little Ice-Cream Company That Could
restaurateur, broke, and with a wife and four young children at home, Rogers converted his aging Porsche into desperately needed cash to cinch the best deal he ever made — ownership of Dreyer’s Grand Ice Cream. It’s one of the stories... View Details
- 01 Sep 2004
- News
The Wisdom of Crowds
creating customized Zagat guides for their customers). “And now that I’m back home in New York,” he added, “I can check out all the great new nightspots that opened while I was in Boston.” View Details