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  • June 2010
  • Article

Correspondence Bias in Performance Evaluation: Why Grade Inflation Works

By: D. A. Moore, S. A. Swift, Z. S. Sharek and F. Gino
Keywords: Prejudice and Bias; Performance Evaluation; Inflation and Deflation
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  • 2013
  • Article

Inflated Applicants: Attribution Errors in Performance Evaluation by Professionals

By: S. A. Swift, D. Moore, Z. Sharek and F. Gino
When explaining others' behaviors, achievements, and failures, it is common for people to attribute too much influence to disposition and too little influence to structural and situational factors. We examine whether this tendency leads even experienced professionals... View Details
Keywords: Evaluations; Correspondence Bias; Selection Decisions; Attribution; Prejudice and Bias; Selection and Staffing; Decision Choices and Conditions; Performance Evaluation; Cognition and Thinking
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  • 2023
  • Working Paper

Feature Importance Disparities for Data Bias Investigations

By: Peter W. Chang, Leor Fishman and Seth Neel
It is widely held that one cause of downstream bias in classifiers is bias present in the training data. Rectifying such biases may involve context-dependent interventions such as training separate models on subgroups, removing features with bias in the collection... View Details
Keywords: AI and Machine Learning; Analytics and Data Science; Prejudice and Bias
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  • 28 Feb 2018
  • HBS Seminar

Kartik Hosanagar, Wharton, University of Pennsylvania

  • March 2024
  • Article

Differences in Care Team Response to Patient Portal Messages by Patient Race and Ethnicity

By: Mitchell Tang, Rebecca Mishuris, Lily Payvandi and Ariel Dora Stern
Importance: The COVID-19 pandemic was associated with substantial growth in patient portal messaging. Higher message volumes have largely persisted, reflecting a new normal. Prior work has documented lower message use by patients who belong to minoritized racial... View Details
Keywords: Health Pandemics; Technology Adoption; Prejudice and Bias; Equality and Inequality; Communication Technology; Race; Ethnicity; Health Industry
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  • 25 Jul 2013
  • Research & Ideas

Why Unqualified Candidates Get Hired Anyway

be rejected." The results are enough to spook anyone who has ever sent off a résumé or college application: not only were the studies' subjects unable to counteract this correspondence bias, they remained susceptible to it even when... View Details
Keywords: by Anna Secino; Education; Employment
  • 16 Mar 2015
  • Research & Ideas

Advice on Advice

discounting the wisdom they were given, often because of an egocentric bias that has them naturally favoring their own viewpoints. Sometimes people will ask for advice from others, but their true goal is to seek validation or praise for... View Details
Keywords: by Dina Gerdeman
  • 30 Sep 2015
  • Research & Ideas

Political Polarization: Why We All Just Can't Get Along

being a huge company now has this treasure trove of data, and is really finding out that this stuff is really predictive, as simple as it is,” Minor says. Companies also can drill down into their workforce to look at the salient identities, like by job title or... View Details
Keywords: by Roberta Holland; Banking; Financial Services
  • 25 Jun 2013
  • First Look

First Look: June 25

it was achieved. These results clarify our understanding of the correspondence bias using evidence from both archival studies and experiments with experienced professionals. We discuss implications for both... View Details
Keywords: Anna Secino
  • 11 Apr 2017
  • First Look

First Look at New Research, April 11

biased forecasts for potential future employers are more likely to face favorable career outcomes and bank executives appear to profit from the analysts' bias since the bias is associated with higher levels... View Details
  • 17 Apr 2013
  • Research Event

Conference Challenges Gender Conventions

sexism's darker side [and] it is an attractive way to justify inequality" because men get to see themselves as a provider, not as an oppressor. Meanwhile, women get praise and attention in the workplace—but without the corresponding... View Details
Keywords: by Maggie Starvish
  • 19 Mar 2019
  • First Look

New Research and Ideas, March 19, 2019

innovations might impact—and be impacted by—workers, consumers, organizations, and society. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55845 March 2019 Organizational Behavior and Human Decision Processes Choice Architects Reveal a View Details
Keywords: Dina Gerdeman
  • 11 Aug 2014
  • HBS Case

The Business of Behavioral Economics

control—which is one of the reasons that they overeat in the first place. In the case of StickK, however, that optimism causes people to set overly ambitious goals, for example, about the amount of weight they can lose. Once they are "on the hook," however, the company... View Details
Keywords: by Michael Blanding; Food & Beverage; Health
  • 18 Dec 2012
  • First Look

First Look: December 18

Bias for Normal Science: Evidence from Randomized Medical Grant Proposal Evaluations Authors:Boudreau, Kevin J., Eva C. Guinan, Karim R. Lakhani, and Christoph Riedl Abstract Central to any innovation process is the evaluation of proposed... View Details
Keywords: Carmen Nobel
  • 08 Jul 2008
  • First Look

First Look: July 8, 2008

  Working PapersNo Harm, No Foul: The Outcome Bias in Ethical Judgments (revised) Authors:Francesca Gino, Don A. Moore, and Max H. Bazerman Abstract We present three studies demonstrating that outcome information biases ethical judgments... View Details
Keywords: Martha Lagace
  • 04 Dec 2012
  • First Look

First Look: December 4

correspondence is called "mirroring.") In this essay, I explain the concept of modularity and describe how systems can be modularized. I then explain why mirroring is likely to be a commonly observed organizational pattern and... View Details
Keywords: Carmen Nobel
  • 18 Aug 2021
  • News

Alumni on the Black Lives Matter Movement

correspondent and former White House correspondent, and Stewart, VP of Global Partnerships at Google, surveyed 4,000 cross-generational women across four races for the book. Among the contributors to the book are Modupe Akinola (MBA 2001,... View Details
  • 16 Dec 2020
  • Blog Post

Alumni on the Black Lives Matter Movement

our community, but we need to share information.” Adams, an Emmy Award–winning CBS News correspondent and former White House correspondent, and Stewart, VP of Global Partnerships at Google, surveyed 4,000 cross-generational women across... View Details
  • Web

Print View - Course Catalog

founders struggling to achieve product market fit in their early-stage startups. Our cases focus on founder decisions during this search and discovery phase, both in the experiments that they design and run as well as the organizations they build. LTV has a tactical,... View Details