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- 17 Dec 2019
- News
Under Pressure, OXXO Rethinks the Convenience Store
- 01 Dec 2020
- News
Steady as She Goes
observes. For the $17 billion retailer, the dual crises were a reminder that the services the company provides are necessary ones. There were very human moments of fear and panic—when store managers in fire-ravaged New South Wales sent... View Details
- 18 Jun 2013
- News
Why Girls Get Better Discounts On Car Repairs
- 01 Dec 2009
- News
One Man Crime Wave
off-campus at 48 Boylston Street (now JFK Street) in Harvard-owned Drayton Hall near what was then a grimy MTA subway train yard. From the apartment, it was a convenient walk across the Larz Anderson Bridge to the HBS campus. In the... View Details
- 25 Sep 2019
- News
Leading the Evolution of E-Commerce
tech incubator, Store No. 8. “I love the early stages of businesses,” Fleiss told the New York Observer. “I think it’s where I’m my best self and where I have the most value.” This time around, Fleiss has the infrastructure and resources... View Details
- 04 Sep 2019
- News
Clicks and Mortar
Here, Senior Lecturer Jill Avery and Associate Professor Antonio Moreno discuss the new rules of retail. What’s different about the physical storefront in this renaissance of retail? Jill Avery: There’s a lot of experimentation around what a View Details
- 01 Jun 2017
- News
Streamlining the Supermarket
order-fulfillment process at Amazon, which acquired the company for $775 million in 2012. Aguerrevere, who had founded a small-format grocery store chain in his native Venezuela, discussed the talk with Max Pedró (MBA 2002), his close... View Details
Keywords: Francis Storrs
- 01 Apr 1997
- News
Manager's Notebook
customer information. But now, conveniences such as Web browsers and "smart cards" (which today are used to store electronic money in several European markets and, in the future, could record an individual's... View Details
Keywords: Judith Ross
- 01 Oct 1996
- News
Uhlmann Award Winners Focus on French Retailer
(Belarus), all members of the MBA Class of 1996 and students in Professor Ray A. Goldberg's Agribusiness Management Research elective, conducted a study of Carrefour, the French mass-market food retailing giant. Founded in 1959 by two French retailers, Carrefour... View Details
- 12 Jul 2021
- News
Your Fullest Self
to hide. She began wearing wigs and extensions for the convenience and versatility they offered, not as a necessity. That experience was the seed for what inspired her to leave a secure position at Shell and launch Upgrade, an online... View Details
- 01 Oct 1997
- News
William K.L. Fung
earned a Ph.D. in economics at Harvard in 1971, Fung has built Li & Fung into a multinational trading and retailing company with 36 offices in 20 countries and an annual turnover of more than $1.6 billion. In Hong Kong, where Li & Fung operates Toys 'R' Us and Circle K... View Details
Keywords: Alejandro Reyes
- 01 Jan 2002
- News
Orin C. Smith (MBA '67)
others, which is much more difficult to do in developed nations." Starbucks met that challenge by creating a "third place" for the customer between home and office, increasing the size of its stores and adding enticements such as soft... View Details
- 05 Apr 2018
- News
50 Years After King
April 4, 1968, when King was assassinated, and one of four black girls from a class of 100 in Washington, DC. In the days that followed, while standing outside a Rhode Island Avenue convenience store waiting... View Details
- 01 Jun 2018
- News
The Evolution of Modern Pricing Models
can go really high tech, with algorithms behind the scenes that post prices at very high frequencies, or you can go the route that we took in collaboration with Zalora, which was to approach the problem by designing the online store in... View Details
- 01 Sep 2007
- News
Riding It Out
one-cup feedings per day costs $20.95 — more than most grocery brands but a manageable sum for customers who value the convenience of automatic shipments that make taking care of the family dog as easy as peeling the top off a SmartPak.... View Details
- 01 Jun 1996
- News
Capitalist Revolutions Analyzed in MBA "Foundations" Course
economic miracle (1920s); cars in the second (post-World War II) Convenience Store Retailing in Two Countries: Southland and Seven-Eleven Japan How Japanese managers learned from their American counterparts,... View Details
Keywords: Susan Young
- 01 Dec 1996
- News
An Entrepreneurial Journey
always-open Store 24 convenience stores. T.J. Dermot Dunphy (MBA '56) focused on perfecting the packaging elements that would make Sealed Air padded mailers as ubiquitous as the mail itself. Putting in place... View Details
- 30 Nov 2017
- News
Happy Meals (Are Here Again)
Karavites’s store underwent—the reshaping of the experience, the modernizing—that’s the fun part of the turnaround, Kempczinski says. The less-fun stuff had to come first, though: foundational things, like paring back some of the... View Details
- 01 Sep 2008
- News
Reality to News Biz: Drop Dead
bucks made renting out its ubiquitous terminals. Or how News Corp.’s film and TV numbers conveniently hide the rounding error that is the Wall Street Journal. One commentator even proposed that the nation’s wealthiest universities set... View Details