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  • November 2018
  • Case

frog design

By: Srikant M. Datar and Caitlin N. Bowler
The case follows the genesis and development of Palo, a radical urban communications hub designed to replace payphone booths on Manhattan’s city streets, through a joint venture between frog design and a venture-backed firm LQD WiFi. The case explores the complexity of... View Details
Keywords: Innovation; Prototyping; User Experience Design; Design Heuristics; Telecommunications; Urban Systems; Communication Technology; Urban Scope; Innovation and Invention; Design; Product Development
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Compute Cluster and Data Storage - Research Computing Services

Foundation's Allocated Production Compute/Storage/Cloud (ACCESS) is an advanced cyberinfrastructure system providing advanced computing and data resources. Access to... View Details
  • 2019
  • Working Paper

Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 13 Platform Systems vs. Step Processes—The Value of Options and the Power of Modularity

By: Carliss Y. Baldwin
This is the first chapter in Part 3. Its purpose is to contrast the value structure of platform systems with step processes from a technological perspective. I first review the basic technical architecture of computers and argue that every computer is inherently a... View Details
Keywords: Platform Systems; Step Processes; Computer Architecture; Modularity; Information Technology; Digital Platforms
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Git and GitHub - Research Computing Services

Software Tools Git & Github 4ms What version control systems are available to you? There are many different version control systems available, but one of the most widely used is Git , which is the program... View Details
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Usage and Policies - Research Computing Services

someone with an active appointment, is required for access to RCS resources.... Research Computing Platform Terms of Service This Agreement establishes the terms and conditions... View Details
  • October 14, 2019
  • Article

Designing Better Online Review Systems

By: Geoff Donaker, Hyunjin Kim and Michael Luca
Online reviews are transforming the way consumers choose products and services of all sorts. We turn to TripAdvisor to plan a vacation, Zocdoc to find a doctor, and Yelp to choose a new restaurant. Reviews can create value for buyers and sellers alike, but only if they... View Details
Keywords: Reviews; Internet and the Web; Design; Quality; Reputation
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Help - Research Computing Services

research projects at a rate of $40/hour. Initial consultations, short inquiries, and research software acquisition for faculty and doctoral students are provided at no cost. What View Details
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R and Python - Research Computing Services

1.1. The software module system will prevent you from doing so. Installing custom R packages No special instructions are needed for this. Using the install.packages() command from within R or RStudio will download View Details
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Responsibilities and Acceptable Use - Research Computing Services

much as possible by the LSF scheduler, OS sandboxing (CGROUPS), and identity management permissions. However, there are a number of things to keep in mind while using this shared resource so that the system... View Details
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Newsletter - Research Computing Services

Newsletter Newsletter School Select one Harvard Business School Harvard College Division of Continuing Education Harvard School of Dental Medicine Harvard Divinity School Harvard Faculty of Arts & Sciences Graduate School of Design... View Details
  • May 2011 (Revised March 2013)
  • Case

Marshall & Gordon: Designing an Effective Compensation System (A)

By: Heidi K. Gardner and Kerry Herman
CEO Kelly Browne wrestles with the design of a new compensation system to promote the collaboration and cross-selling necessary for supporting her firm's new strategy. Marshall Gordon International, a global public relations (PR) firm, has recently expanded its service... View Details
Keywords: Change Management; Customer Relationship Management; Compensation and Benefits; Retention; Growth and Development Strategy; Growth Management; Organizational Culture; Partners and Partnerships; Motivation and Incentives; Alignment; Public Relations Industry
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Online Requests - Research Computing Services

Help Online Requests 29ms RCS Research Computing Environment Help Request Form Please use this form for questions, to request assistance, or to report a problem with the HBS Research Computing Environment.... View Details
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Logging In - Research Computing Services

Wireless Network . Off-HBS-Campus From off-HBS-campus, the HBSGrid can only be accessed through a virtual private network (VPN) connection using the Pulse Secure software. A VPN ensures that all communication between your computer View Details
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About Us - Research Computing Services

About Us Research Computing Services (RCS) is a centralized service that supports HBS faculty research with a staff of statisticians, data scientists, View Details
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Running Jobs - Research Computing Services

compute cluster as well as details for doing so effectively. Guidelines for Choosing Resources The HBSGrid's collection of compute nodes and servers are all coordinated by the... View Details
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Software Tools - Research Computing Services

Compute Cluster Software Tools 2ms A variety of applications and libraries are supported on the cluster by default . Additional software, including older versions of software, can selectively be "turned on"... View Details
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SAS/CONNECT - Research Computing Services

PC SAS version 9.3 or 9.4 to connect to SAS 9.2 on the server): Compute Services (CS) Remote Library Services (RLS) Give user access to all of the View Details
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Live Demos - Research Computing Services

Workshops & Technical Talks Workshops & Technical Talks Live Demos 2ms Periodically, RCS presents a live demo followed by office hours. Drop in to watch an RCS staff member demonstrate a technique, share a tip, or work through a problem, View Details
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RCS Policies - Research Computing Services

backup policy, please contact the ESS group within HBS via a Service Now HBS IT ticket. Auto-sync services cannot be used with cloud-based file sharing services (e.g., DropBox)... View Details
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RCP Terms of Service - Research Computing Services

Usage and Policies RCP Terms of Service 23ms Please note that the RCS Terms of Service differ for internal (HBS) users and external (non-HBS)... View Details