• 29 Jun 2021
• Cold Call Podcast

Procter & Gamble’s Lean Innovation Transformation

Keywords: Re: Emily Truelove; Consumer Products

• 02 Nov 2016
• What Do You Think?

Are Employees Becoming Job 'Renters' Instead of 'Owners'?

Sasser, and Joe Wheeler, The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage (Boston: Harvard Business Press, 2008). View Details

Keywords: by James Heskett

• February 2021
• Case

Enterprise Agility at Komerční Banka

By: Euvin Naidoo, Suraj Srinivasan and Sarah Gulick

In 2017, Jan Juchelka, the new CEO of Komerční Banka, identified the need for the bank to start an enterprise wide agile transformation. He started by working to create a sense of urgency to kick-start a process to enable the level of service delivery to customers he... View Details

Keywords: Agile; Agility; Transformation; Organizational Structure; Business Headquarters; Management Analysis, Tools, and Techniques; Management Systems; Banking Industry; Czech Republic

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Naidoo, Euvin, Suraj Srinivasan, and Sarah Gulick. "Enterprise Agility at Komerční Banka." Harvard Business School Case 121-020, February 2021.

• Teaching Interest

Strategies for Value Creation (MBA Course)

By: Benjamin C. Esty

SVC is a capstone course that integrates topics from finance, strategy, and leadership. It is intentionally cross-functional and designed to force integration at the end  of the MBA program.  Students develop a value creation mindset and learn that value creation is an... View Details

• 20 Aug 2024
• Book

Why Competing With Tech Giants Requires Finding Your Own Edge

private-labeled digital devices at competitive prices. Yang credited Amazon for the company’s success. In addition to Amazon’s established infrastructure that helped it save on retail and logistics costs, “the key to building high quality... View Details

Keywords: by Feng Zhu; Technology; Information Technology

• 22 Jul 2002
• Research & Ideas

How Business Strategy Tamed the “Invisible Hand”

Until the nineteenth century, the scope for applying (imperfectly) competitive thinking to business situations appeared to be limited: Intense competition had emerged in many lines of business, but... View Details

Keywords: by Pankaj Ghemawat

• 26 Nov 2007
• Research & Ideas

Best Practices of Global Innovators

In the not-too-distant past, many companies secured competitive advantage by investing heavily in internal R&D. Company engineers and scientists built value from the ground up, and protected their intellectual property like lions... View Details

Keywords: by Sean Silverthorne

• 07 Feb 2022
• Research & Ideas

Digital Transformation: A New Roadmap for Success

digital transformation an even more urgent need, companies must also morph iteratively to keep up with the speed of emerging technologies. It’s a process of continuous learning and pivoting to adapt to an evolving competitive landscape.... View Details

Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards

• 14 Feb 2022
• Research & Ideas

Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

senior executives at their organizations have the right mindset and skills to lead in the digital era. Those closer to the nuts and bolts of digital functions—the chief technology officers, chief information officers, and chief digital... View Details

Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology

• 31 Jan 2022
• Research & Ideas

Where Can Digital Transformation Take You? Insights from 1,700 Leaders

“agreed” or “strongly agreed” that organizations will not remain competitive unless they radically adapt to the demands of the digital era. All but 3 percent indicated that their organizations were undergoing digital transformation. [div... View Details

Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards

• 10 May 2021
• Research & Ideas

Who Has Potential? For Many White Men, It’s Often Other White Men

the partners worried the high turnover was damaging the firm’s competitive edge, according to research by Robin Ely, the Diane Doerge Wilson Professor of Business Administration at Harvard Business School, who studies race and gender... View Details

Keywords: by Dina Gerdeman

• 16 Nov 2021
• HBS Case

How a Company Made Employees So Miserable, They Killed Themselves

have deeply downsized their staffs. “There’s a lot that happened in the situation that should sound alarm bells for others,” Montgomery says. “The cases point to risks that can arise when firms facing severe competitive threats adopt a... View Details

Keywords: by Michael Blanding

• 15 Feb 2022
• Book

When Working Harder Doesn’t Work, Time to Reinvent Your Career

mentoring mindset in whatever field they’re in. “Not everybody wants to do that. Many refuse,” he writes. “But for those who make the jump, the reward is almost always enormous.” For Brooks, that leap landed him at Harvard, writing a... View Details

Keywords: by Avery Forman

• 04 May 2021
• Book

Best Buy: How Human Connection Saved a Failing Retailer

purpose as “enriching people’s lives through technology by addressing key human needs.” Best Buy’s competitive advantage had always been the unique customer service provided by its sales associates, but that only mattered if they truly... View Details

Keywords: by Michael Blanding; Retail