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- 12 Nov 2021
- News
Alumni Business Leaders on Confronting the Climate Change Challenge
percent of cars from the city. We also completed a significant recapitalization of Altus Power, a market-leading solar power company that provides clean electricity to clients across the United States. We know that every sector of our... View Details
- 04 Sep 2019
- News
Case Study: Up in the Air
in central and eastern Europe, each employing five to 500 software engineers, are often locked out of larger enterprise deals. What’s more, their target clients and projects are relatively small, which means valuable resources are left on... View Details
- 01 Jun 2019
- News
Case Study: Mind the Gap
software engineers, are often locked out of larger enterprise deals. What’s more, their target clients and projects are relatively small, which means valuable resources are left on the table. “That’s 700,000 software engineers, and... View Details
- 01 Apr 2000
- News
Rethinking Call Centers: Effective Delivery of Service is Key
a direct effect on retention of existing clients and can have a significant impact on acquiring new business. The result is that satisfaction is based on how well an institution meets and exceeds a customer's expectations in every... View Details
- 01 Dec 2002
- News
Mary Callahan Erdoes
guiding clients through the intricacies of risk management. “In this market, even more than in a bull market, clients need a ŒSherpa' to help them navigate,” she explains. “And that's what I enjoy doing... View Details
Keywords: Deborah Blagg
- 15 Jun 2021
- News
In My Humble Opinion: Building Blocks
loves: “Putting the pieces together with a client is the fun part, whether or not the development of a physical space is involved. I do have an appreciation for beautiful buildings, but I also love problem-solving and creating new... View Details
- 15 Nov 2013
- News
Helping Bright Ideas Shine Again
No fees are paid, giving all parties the same goal—a successful outcome. "There weren't many strategy consulting firms in Canada at that time," he says. "The clients were in a mix of industries, and the work... View Details
Keywords: Robert S. Benchley
- 01 Jun 2012
- News
Straight to the Heart
decision in your life. That’s the point at which I started to think about how there needs to be more education about how to date well so that you make an informed, intelligent decision. Some of us have tried our hand at amateur matchmaking, often with View Details
- 01 Dec 2010
- News
The Transformers
money in the bank, Bridgespan has shared its reports, case studies, and other content freely in the interest of promoting knowledge in the social sector. When your clients are nonprofits and foundations, Bradach and Tierney reasoned, the... View Details
- 24 Oct 2013
- News
Searching for a Better Society
business from the École Supérieure de Commerce de Grenoble in 1992. Following military service, he took a consulting position with Bossard Consultants, a Zurich, Switzerland-based firm that had him working with technology clients... View Details
- 10 Aug 2022
- News
Skydeck Live: Stage Not Age
can have a 40-year-old and an 80-year-old doing absolutely the same things in life, working, being vibrant. And I began to look at companies that were doing this in a very interesting way. And one that I profiled was Merrill Lynch. And they realized that, yes, their... View Details
- 22 Jan 2020
- News
What It Takes
the taxi, I vowed this was never going to happen again. We're never going to lose money. We're never going to have a bad client meeting. And I set out to figure out how to do that. It wasn't that hard. We changed our whole paradigm. We... View Details
- 01 Sep 2018
- News
September 2018 Alumni and Faculty Books
entrepreneurial powerhouse. Carolyn’s mix of pep talk and tough love got Tyra to where she is today, and here they pay it forward to empower readers. Whether they’re writing about watching Tyra’s most imperfect moment go viral or how... View Details