Cargo Handling - Publications - Faculty & Research

Article

Can You Cut 'Turn Times' Without Adding Staff?

The president of RSA Ground, the subsidiary of Rising Sun Airlines responsible for servicing its planes at airports across Japan, goes undercover as a service crew member to discover how and whether his employees can speed up cleaning, checking, restocking, and... View Details

Keywords: Employee Empowerment; Employee Motivation; Turnaround; Service Operations; Employees; Motivation and Incentives; Leadership; Air Transportation Industry; Japan

Citation

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20 Dec 2010
Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

United States, what were the economic and political advantages of building and managing the canal? A: The Panama Canal provided massive cost savings to intercoastal commerce. Before the Second World War, the vast majority of the cargo... View Details

Keywords: by Sarah Jane Gilbert; Transportation

12 Apr 2016
First Look

April 12, 2016

member to discover how and whether his employees can speed up cleaning, checking, restocking, and refueling. Expert commentary comes from Atilla Korkmazoglu, president of ground handling and cargo operations... View Details

Keywords: Sean Silverthorne

09 Jan 2006
Research & Ideas

Rebuilding Commercial Real Estate

'78), the former head of real estate for Fidelity Management & Research Company in Boston who now handles special projects for Fidelity. Real estate syndicators essentially sold tax losses to their well-heeled clients. Savings and... View Details

Keywords: by Roger Thompson; Construction; Real Estate

31 Mar 2009
First Look

First Look: March 31, 2009

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=309090 Lan Airlines in 2008: Connecting the World to Latin America Harvard Business School Case 709-410 Lan Airlines operates three distinct models: low-cost for domestic short-haul flights, full-service... View Details

Keywords: Martha Lagace

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