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- All HBS Web
(4,117)
- People (14)
- News (1,069)
- Research (2,308)
- Events (14)
- Multimedia (33)
- Faculty Publications (922)
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- 11 Dec 2014
- News
Improving the business of medicine
As founder and managing partner of KBL Ventures, Dr. Marlene Krauss (MBA 1967, MD 1979) combines her business and medical training to bring health care device and bio-tech ventures to market. (Published December 2014) View Details
- June 2001 (Revised June 2001)
- Background Note
Process Improvement Template
Managers are often confronted with the challenge of improving critical business processes so that their efforts are not merely ad hoc. This note provides a template by which improvement efforts are converted from unstructured efforts to bona fide, hypothesis-testing... View Details
Spear, Steven J. "Process Improvement Template." Harvard Business School Background Note 601-186, June 2001. (Revised June 2001.)
- 20 Aug 2016
- News
The Business of Improving Health Care Delivery
Josue Zapata (MD/MBA 2012) is chief resident in internal medicine at the University of California in San Francisco. In this interview he discusses how he is utilizing his business training to make a difference in patient treatment and... View Details
- 01 Dec 2022
- News
The Potential of Business to Improve Lives
When Robin Ely, the Diane Doerge Wilson Professor of Business Administration and the faculty chair of HBS’s Race, Gender, and Equity Initiative, was studying questions of gender and race in organizations in the 1980s, research into... View Details
Keywords: April White
- 2010
- Journal Article
Competitiveness: Business Model Reconfiguration for Innovation and Internationalization
By: Ramon Casadesus-Masanell and Joan E. Ricart
The purpose of this paper is to reflect on competitiveness by using the business model concept and to understand the need to adapt business models to changes in the environment. View Details
Keywords: Modeling Innovation; Business Improvement; Spain; Competitive Strategy; Business Model; Change; Globalization; Innovation and Invention; Situation or Environment; Competition
Casadesus-Masanell, Ramon, and Joan E. Ricart. "Competitiveness: Business Model Reconfiguration for Innovation and Internationalization." Management Research 8, no. 2 (2010): 123–149.
- 04 Aug 2014
- News
Improving Your Business with Management System Standards
- December 2022
- Article
Social Skills Improve Business Performance: Evidence from a Randomized Control Trial with Entrepreneurs in Togo
By: Stefan Dimitriadis and Rembrand Koning
Recent field experiments demonstrate that advice, mentorship, and feedback from randomly assigned peers improve entrepreneurial performance. These results raise a natural question: what is preventing entrepreneurs and managers from forming these peer connections... View Details
Keywords: Social Skills; Business Performance; Entrepreneurs; Peer Relationships; Field Experiment; Entrepreneurship; Performance; Relationships; Interpersonal Communication; Togo
Dimitriadis, Stefan, and Rembrand Koning. "Social Skills Improve Business Performance: Evidence from a Randomized Control Trial with Entrepreneurs in Togo." Management Science 68, no. 12 (December 2022): 8635–8657.
- 27 Feb 2020
- Sharpening Your Skills
How Following Best Business Practices Can Improve Health Care
Harvard Business School spends a significant amount of research funds each year on the health care industry, answering questions such as: How can the business of health care be made more efficient? What can... View Details
- April 2008
- Module Note
Improvement with Customer-Operators
By: Frances X. Frei and Dennis Campbell
Taught as the third module in a Harvard Business School course on Managing Service Operations: Understanding the Customer Operating Role (606-092). Explores how firms can systematically leverage their customer-operators in the organizational improvement process is... View Details
Keywords: Service Operations; Performance Improvement; Customer Focus and Relationships; Framework; Employees; Business Model; Management Practices and Processes; Organizational Design
Frei, Frances X., and Dennis Campbell. "Improvement with Customer-Operators." Harvard Business School Module Note 608-135, April 2008.
- 20 Mar 2011
- News
Businesses have Big Stake in Improving their Communities
- 18 Feb 2015
- News
Improving Patient Care
- 2013
- Working Paper
Improving Store Liquidation
By: Nathan Craig and Ananth Raman
Store liquidation is the time-constrained divestment of retail outlets through an in-store sale of inventory. The retail industry depends extensively on store liquidation, not only as a means for investors to recover capital from failed ventures, but also to allow... View Details
Craig, Nathan, and Ananth Raman. "Improving Store Liquidation." Harvard Business School Working Paper, No. 13-096, May 2013.
- 15 Jul 2013
- Research & Ideas
Five Imperatives for Improving Health Care
conference and survey from Harvard's business and medical schools may prove particularly timely. Delivered by the Forum on Healthcare Innovation, which was formed last year with encouragement from the respective deans of the two... View Details
- September 1999
- Background Note
Improving from Inferior Performance
Introduces a module in the advanced course Strategy and Business Performance. View Details
McGahan, Anita M. "Improving from Inferior Performance." Harvard Business School Background Note 700-057, September 1999.
- 05 May 2014
- Research & Ideas
Reflecting on Work Improves Job Performance
Professor of Business Administration at HBS; Giada Di Stefano, an assistant professor at HEC Paris; and Bradley Staats, an associate professor at the University of North Carolina's Kenan-Flagler Business... View Details
Keywords: by Carmen Nobel
- 01 Sep 2015
- News
Clubs: Capital Improvements
committee stacked with former cabinet secretaries, ambassadors, and other Washington notables—would be a much larger affair, one with the goal of raising the profile of the DC business community, often overshadowed by the federal... View Details
Keywords: April White
- 01 Jan 2017
- News
Improving Health Care Delivery
through big data by offsetting the cost of collection and analysis and by tapping into the tremendous amount of existing medical information available. “I think HBS can be a leader in making use of that information from a business and... View Details
- 07 Jan 2015
- News
Improving health care delivery
Elaine Goodman (MBA 2015) will combine her business and medical skills to improve health care — and avoid the mistakes she witnessed when her mother died of cancer. (Published January 2015) View Details
- 21 Nov 2013
- News