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  • All HBS Web  (408)
    • People  (4)
    • News  (50)
    • Research  (279)
    • Events  (3)
  • Faculty Publications  (81)

Show Results For

  • All HBS Web  (408)
    • People  (4)
    • News  (50)
    • Research  (279)
    • Events  (3)
  • Faculty Publications  (81)
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  • 11 Mar 2021
  • News

Leading with Heart

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Niren Chaudhary (AMP 191, 2016) has spent most of his career in restaurants, working in leadership positions at Yum! Brands and Krispy Kreme Doughnuts before becoming the CEO... View Details
  • 01 Aug 1998
  • News

High Honors

supply officer who was an HBS alumnus and who lent him copies of the Harvard Business Review. With a wife and children to support, Dunn decided that HBS would be a good choice when his tour of duty ended in 1959. Admitted to the Class of... View Details
  • 01 Jun 2024
  • News

Alumni and Faculty Books

commerce experience. He’ll teach you how to become your own Chief Friction-Reduction Officer and reignite customer growth and engagement. The Power of Instinct: The New Rules of Persuasion in Business and Life By Leslie Zane (MBA 1986) PublicAffairs Award-winning... View Details
  • 29 Aug 2023
  • News

Helping Consumers Decarbonize their Purchases

millions of users and we get to make money earlier with a higher value subscription model. As we look forward, we are interested in also aligning our business model with people actually reducing emissions, not just offsetting them. So when people make View Details
  • 20 Jan 2023
  • News

Free Spirits

social-media challenges like Sober October, One Year No Beer, or Dry January. (A damp version is also an option.) In large part, it’s Generation Z that is leading the rebellion and embracing sobriety as a wellness choice more than their... View Details
Keywords: Jen McFarland Flint; Food Services and Drinking Places; Hospitality
  • 01 Sep 2005
  • News

Perfection’s Price

Although the Lane Bryant brand continues to thrive, the Kaplans saw a need for more choice in color, styles, cut, and price. At Fashion To Figure (named so because “Gram used to say you should never ask... View Details
Keywords: Margie Kelley; Clothing and Clothing Accessories Stores; Retail Trade
  • 01 Jun 2018
  • News

Ink: Alumni Books and Recommendations

introduction in the early ’90s of low-fat cookies and other healthier snack foods under the SnackWell’s brand for Nabisco. In the first year, SnackWell’s grew to a $400 million business. Store managers had such a difficult time keeping... View Details
  • 01 Jun 2009
  • News

The New “In” Crowd

Davos and the Clinton Global Initiative Annual Meeting. Not bad company. Could it be that what was previously viewed as an idealistic (or downright unrealistic) MBA career choice had finally moved into the mainstream? Actually, HBS has... View Details
Keywords: Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Apr 2000
  • News

Getting the Message

years and currently serves as faculty chair for the Managing Brand Meaning program in the Executive Education curriculum. He believes the future of Internet advertising depends on improvements in technology. "We won't really understand... View Details
Keywords: Susan Young
  • 01 Jun 2004
  • News

Books

century’s end, as mail-order companies such as Sears Roebuck and Montgomery Ward gained ground and manufacturers began to sell their own distinctive brands and develop their own distribution networks. Birth of a Salesman includes a look... View Details
Keywords: book review; faculty books; Publishing Industries (except Internet); Information
  • 01 Apr 2001
  • News

Beyond Accommodation

blind people through a network of associated agencies, NIB had once enjoyed a relative monopoly of the federal procurement market for its SKILCRAFT® brand of office supplies and some two thousand other products and services. But that... View Details
Keywords: Margie Kelley; AT&T; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services
  • 01 Dec 2022
  • News

Case Study: Your Call Is Important to Us

volumes and the customer experience and net promoter score (NPS) that’s most contingent on happy outcomes for well-handled, urgent calls. For me, this is choice three, going wider into financial services, travel, and health care. Episodic... View Details
Keywords: Computer Systems Design and Related Services; Professional Services
  • 01 Jun 2022
  • News

June 2022 Alumni and Faculty Books

way—flexible work. But flexibility means a lot more than a day or two a week to “work from home”: 93 percent of your employees want more flexibility in when, not just where, they work. They want choice and they are leaving their roles to... View Details
Keywords: Publishing Industries (except Internet); Information
  • 01 Sep 2010
  • News

Dare to be Different

that as consumers, we are tempted by a far greater number of brand choices that rotate much more frequently. I talk in the book about how, many years ago, I used to date a guy who was a fanatic about... View Details
Keywords: Jeff Cruikshank;Youngme Moon; Advertising, Public Relations, and Related Services; Professional Services
  • 13 Jun 2018
  • News

The First Five Years: Momchil Filev and Ben Faw (both MBA 2014)

and ranked. In February 2018, tronc, the company formerly known as Tribune Publishing, purchased a majority stake in BestReviews.com. What inspired you to launch BestReviews.com? Ben:“We both grew up reading Consumer Reports regularly and realized this View Details
  • 01 Oct 2001
  • News

HBS Press Books in Brief

believes the key to making better strategic choices in turbulent markets lies in understanding the level of uncertainty faced in a given situation. 20/20 Foresight provides a framework for learning to separate what can be known from what... View Details
Keywords: Publishing Industries (except Internet); Information; Management; Finance
  • 01 Dec 2001
  • News

A Close-Up Look at the Men behind the Empire

immigrant who shrewdly spotted an opportunity in the nascent steel industry and became one of the richest men in his adopted country. Carnegie's era also saw an unprecedented explosion of branded consumer goods, among them Ivory Soap,... View Details
Keywords: Publishing Industries (except Internet); Information; Corporate, Subsidiary, and Regional Managing Offices; Management
  • 28 Feb 2014
  • News

The First Five Years: Omowale Casselle (MBA 2009)

the expectations of our consumers, retailers, and brand partners. "In addition to managing our product lines, I also lead our operations team, which means that I make sure that each retail partner (Walmart, Walgreens, Kroger, and Meijer)... View Details
Keywords: General Merchandise Stores; Retail Trade
  • 01 Dec 2011
  • News

Faculty Research Online

HBS Cases: Lady Gaga What goes into creating the world’s largest pop star? Before her fame hit, Lady Gaga’s manager faced decisions that could have derailed the performer’s career. A new case by Associate Professor Anita Elberse examines the strategic marketing View Details
Keywords: Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Hospitals; Health, Social Assistance
  • 22 Feb 2022
  • News

March 2022 Alumni and Faculty Books

trusted brand in business. Building a Winning Career: A complete guide to securing and thriving in your ideal senior role By William Cowan (MBA 1972) Stradis Pty LTD Do you know how to seek out and win your next executive role? Are you... View Details
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