Filter Results
:
(3)
Show Results For
-
All HBS Web
(23)
- Faculty Publications (3)
Show Results For
-
All HBS Web
(23)
- Faculty Publications (3)
Page 1 of
3
Results
- March 1992 (Revised December 1993)
- Teaching Note
Au Bon Pain: The French Bakery Cafe, The Partner/Manager Program, Teaching Note
By: Leonard A. Schlesinger and Roger H. Hallowell
Teaching Note for (9-687-063).
View Details
- June 1987
- Supplement
Au Bon Pain: Interviews with Ron Shaich and Len Schlesinger, Video
By: W. Earl Sasser, Christopher Hart and Lucy N. Lytle
To be used with Au Bon Pain: The French Bakery Cafe, the Partner/Manager Program.
View Details
Keywords:
Employee Relationship Management;
Human Resources;
Management Systems;
Selection and Staffing;
Programs;
Partners and Partnerships;
Food and Beverage Industry
Sasser, W. Earl, Christopher Hart, and Lucy N. Lytle. "Au Bon Pain: Interviews with Ron Shaich and Len Schlesinger, Video." Harvard Business School Video Supplement 887-548, June 1987.
- March 1987 (Revised October 1993)
- Case
Au Bon Pain: The French Bakery Cafe, The Partner/Manager Program
By: W. Earl Sasser
In recent years, Au Bon Pain (ABP), a chain of upscale French bakeries/sandwich cafes based in Boston, confronted a set of human resource problems endemic to the fast food industry (i.e., a labor shortage which made it difficult to attract and maintain quality crew...
View Details
Keywords:
Motivation and Incentives;
Managerial Roles;
Retention;
Employees;
Performance Improvement;
Recruitment;
Problems and Challenges;
Compensation and Benefits;
Food and Beverage Industry;
Service Industry;
Boston
Sasser, W. Earl. "Au Bon Pain: The French Bakery Cafe, The Partner/Manager Program." Harvard Business School Case 687-063, March 1987. (Revised October 1993.)