Publications

April 2006
Teaching Note

Managing a Public Image (TN)

Keywords: Public Relations Industry

April 2006
Case

Managing a Public Image: Cheri Mack

By: Robin J. Ely and Ingrid Vargas

Cheri Mack, an African-American woman, has just arrived at Harvard Business School after working for three years at a major consulting firm where she learned to adopt the demeanor of her male colleagues in order to fit in. Some of her male classmates are critical of... View Details

Keywords: Management Style; Race; Reputation; Personal Development and Career; Leadership Style; Gender; Massachusetts

April 2006
Teaching Note

Stephen Brown at John Hancock Financial Services (TN)

Keywords: Financial Services Industry

4 Aug 2005 - 10 Aug 2005
Conference Presentation

Feminist Analysis of Micro Research on Gender in Organizations: Suggestions for Advancing the Field

By: R. Ely and Irene Padavic

Keywords: Gender; Organizations; Research

Article

Feminist Analysis of Micro Research on Gender in Organizations: Suggestions for Advancing the Field

By: R. Ely and Irene Padavic

Keywords: Research; Organizations; Theory; Gender

Find at Harvard

2005
Working Paper

A Feminist Analysis of Micro Research on Gender in Organizations: Suggestions for Advancing the Field

By: Robin J. Ely and Irene Padavic

December 2004 (Revised April 2006)
Teaching Note

Managing Diversity at Spencer Owens & Co. and Managing Diversity at Cityside Financial Services (TN)

Teaching Note to (9-405-047) and (9-405-048). View Details

Keywords: Diversity

December 2004 (Revised April 2006)
Case

Managing a Public Image: Kevin Knight

By: Robin J. Ely and Ingrid Vargas

Kevin Knight recounts an uncomfortable situation he faced as an African-American student at Harvard Business School. Concerned with maintaining an image as a calm and rational person, he is appalled when he finds himself in a heated classroom exchange in defense of an... View Details

Keywords: Leadership; Ethnicity; Identity; Competency and Skills; Business Education

December 2004 (Revised April 2006)
Case

Managing a Public Image: Rob Thomas

By: Robin J. Ely and Ingrid Vargas

Rob Thomas describes some of the challenges he has faced as a white, middle-aged man who is managing director of a mid-size consulting firm where he is committed to increasing staff gender and racial diversity. Unwilling to risk the disapproval of any constituency,... View Details

Keywords: Leadership; Age; Race; Identity; Failure; Gender; Consulting Industry

December 2004 (Revised August 2005)
Case

Managing a Public Image: Sophie Chen

By: Robin J. Ely and Ingrid Vargas

Sophie Chen, an Asian-American MBA student at Harvard Business School, describes a professional situation in which she was unable to mentor a junior person effectively because she disapproved of the way her Asian-American mentee conformed to an ethnic stereotype.... View Details

Keywords: Leadership; Perception; Relationships; Diversity

December 2004 (Revised August 2005)
Exercise

Orientation to the Public Image Assessment Exercise

The Public Image Assessment exercise acquaints students with the ideal images they hold of themselves, the actions they engage in to convey these images, and the benefits and costs of these behaviors to themselves and to others. Social psychologists call this process... View Details

Keywords: Reputation; Perception

December 2004 (Revised April 2006)
Case

Managing Diversity at Cityside Financial Services

By: Robin J. Ely and Ingrid Vargas

Cityside Financial Services, a disguised consumer bank, serves both a largely African-American urban community and a more affluent, predominantly white clientele. To match the gender and racial makeup of its staff to that of its customers, Cityside's sales division... View Details

Keywords: Selection and Staffing; Situation or Environment; Race; Employees; Gender; Customer Satisfaction; Diversity; Cross-Cultural and Cross-Border Issues; Banks and Banking; Banking Industry

December 2004 (Revised April 2006)
Case

Managing Diversity at Spencer Owens & Co.

By: Robin J. Ely and Ingrid Vargas

Spencer Owens & Co, a disguised consulting firm, focuses on domestic and international economic development. As an extension of the firm's commitment to social justice, 20 years ago, Spencer Owens management introduced an affirmative action hiring and promotion... View Details

Keywords: Working Conditions; Selection and Staffing; Development Economics; Corporate Social Responsibility and Impact; Employees; Diversity; Cross-Cultural and Cross-Border Issues; Consulting Industry

2004
Working Paper

Team Learning and the Radical Diversity-Performance Link

By: Robin J. Ely and David A. Thomas

September 2004
Article

A Field Study of Group Diversity, Participation in Diversity Education Programs and Performance

By: R. Ely

Keywords: Programs; Groups and Teams; Education; Performance; Diversity

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8 Aug 2004
Conference Presentation

Team Learning and the Racial Diversity-Performance Link

By: R. Ely and David A. Thomas

Keywords: Learning; Groups and Teams; Ethnicity; Performance