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Publications

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  • All HBS Web  (120,109)
    • Faculty Publications  (190)

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    • All HBS Web  (120,109)
      • Faculty Publications  (190)

      Deshpande, RohitRemove Deshpande, Rohit →

      ← Page 6 of 190 Results →
      • 2005
      • Article

      Charting the Evolution of Russian Firms from Soviet 'Producer Orientation' to Contemporary 'Market Orientation'

      By: John U. Farley and Rohit Deshpandé
      Keywords: Change; Business Ventures; Markets; Russia
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      Farley, John U., and Rohit Deshpandé. "Charting the Evolution of Russian Firms from Soviet 'Producer Orientation' to Contemporary 'Market Orientation'." Journal of Global Marketing 19, no. 2 (2005): 7–26.
      • 2005
      • Class Lecture

      Creating Customer-Centric Cultures: Lessons from High-Performance Organizations

      By: Rohit Deshpandé
      Keywords: Customer Focus and Relationships; Organizational Culture
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      Deshpandé, Rohit. "Creating Customer-Centric Cultures: Lessons from High-Performance Organizations." Boston: Harvard Business School Publishing Class Lecture, 2005. Electronic. (Faculty Lecture: HBSP Product Number 107XC.)
      • 2005
      • Article

      Thai Firms' Adaptations Following the Asian Economic Crisis: Market Orientation, Innovativeness and Organizational Culture Five Years After

      By: Rohit Deshpandé and John U. Farley
      Keywords: Business Ventures; Financial Crisis; Markets; Innovation and Invention; Organizational Culture; Thailand
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      Deshpandé, Rohit, and John U. Farley. "Thai Firms' Adaptations Following the Asian Economic Crisis: Market Orientation, Innovativeness and Organizational Culture Five Years After." Asian Journal of Marketing 11, no. 1 (2005).
      • 2004
      • Book

      The Global Market: Developing a Strategy to Manage Across Borders

      By: John A. Quelch and Rohit Deshpandé
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      Quelch, John A. and Rohit Deshpandé, eds. The Global Market: Developing a Strategy to Manage Across Borders. San Francisco, CA: Jossey-Bass, 2004.
      • Article

      Organizational Culture, Innovativeness and Market Orientation in Hong Kong Five Years After Handover: What Has Changed?

      By: Rohit Deshpandé and John U. Farley
      Keywords: Markets; Innovation and Invention; Organizational Culture; Change; Hong Kong
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      Deshpandé, Rohit, and John U. Farley. "Organizational Culture, Innovativeness and Market Orientation in Hong Kong Five Years After Handover: What Has Changed?" Journal of Global Marketing 17, no. 4 (2004): 53–73.
      • Article

      Tigers, Dragons, and Others: Profiling High Performance in Asian Firms

      By: Rohit Deshpandé, John U. Farley and Douglas Bowman
      Keywords: Profit; Performance; Asia
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      Deshpandé, Rohit, John U. Farley, and Douglas Bowman. "Tigers, Dragons, and Others: Profiling High Performance in Asian Firms." Journal of International Marketing 12, no. 3 (2004): 5–29.
      • Article

      Organizational Culture, Market Orientation, Innovativeness and Firm Performance: An International Research Odyssey

      By: Rohit Deshpandé and John U. Farley
      Keywords: Markets; Innovation and Invention; Organizational Culture; Performance; Business Ventures; Research
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      Deshpandé, Rohit, and John U. Farley. "Organizational Culture, Market Orientation, Innovativeness and Firm Performance: An International Research Odyssey." International Journal of Research in Marketing 21, no. 1 (March 2004): 3–22.
      • January 2004 (Revised August 2005)
      • Case

      Kikkoman Corporation: Consumer Focused Innovation

      By: Rohit Deshpande and Hal Hogan
      In May 2003, the president and CEO of Kikkoman Corp. sat in his Tokyo office weighing various options for strengthening the company's long-term growth. Kikkoman was the world's largest producer of soy sauce, largely due to its pioneering role since the 1950s as the... View Details
      Keywords: Customer Relationship Management; Innovation Strategy; Marketing Strategy; Product Positioning; Adaptation; Competitive Strategy; Japan
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      Deshpande, Rohit, and Hal Hogan. "Kikkoman Corporation: Consumer Focused Innovation." Harvard Business School Case 504-067, January 2004. (Revised August 2005.)
      • January 2004
      • Article

      Market Orientation, Innovativeness and Organizational Culture: Thai Firms Adapt to the Asian Economic Crisis

      By: Rohit Deshpandé and John U. Farley
      Keywords: Markets; Innovation and Invention; Organizational Culture; Financial Crisis; Organizational Change and Adaptation; Business Ventures; Thailand; Asia
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      Deshpandé, Rohit, and John U. Farley. "Market Orientation, Innovativeness and Organizational Culture: Thai Firms Adapt to the Asian Economic Crisis." Asian Journal of Marketing (January 2004): 5–19.
      • July 2003 (Revised April 2011)
      • Case

      Singapore Airlines: Customer Service Innovation

      By: Rohit Deshpande and Hal Hogan
      The members of Singapore Airlines' (SIA) management committee needs to decide whether to cancel the implementation of the new lie-flat seats in business class after the effects of the global recession on the travel industry in September 2001. SIA was considered the... View Details
      Keywords: Customer Focus and Relationships; Economic Slowdown and Stagnation; Management Teams; Brands and Branding; Air Transportation Industry; Travel Industry; Singapore
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      Deshpande, Rohit, and Hal Hogan. "Singapore Airlines: Customer Service Innovation." Harvard Business School Case 504-025, July 2003. (Revised April 2011.)
      • July 2003 (Revised April 2005)
      • Case

      Branding Citigroup's Consumer Business

      By: Rohit Deshpande and Carin-Isabel Knoop
      In Spring 1998, Citicorp and Travelers merged to create a financial powerhouse that united the bank with Travelers' consumer finance and brokerage businesses, including Salomon Smith Barney and Primerica. It was the first U.S. financial services company to combine... View Details
      Keywords: Mergers and Acquisitions; Customer Focus and Relationships; Customer Relationship Management; Decisions; Asset Management; Investment Banking; Management Teams; Brands and Branding; Relationships; Business and Shareholder Relations; Banking Industry; United States
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      Deshpande, Rohit, and Carin-Isabel Knoop. "Branding Citigroup's Consumer Business." Harvard Business School Case 504-023, July 2003. (Revised April 2005.)
      • June 2003 (Revised May 2006)
      • Case

      Cipla

      By: Rohit Deshpande and Laura Winig
      The head of Cipla, a $325-million-dollar Indian pharmaceutical company and seller of low-cost AIDS drugs to South Africa, must decide what to do about Cipla's future. With India poised to enforce international patents in only two years, much of Cipla's product line... View Details
      Keywords: Trade; Price; Global Strategy; Health Care and Treatment; Patents; Leadership; Marketing Strategy; Health Industry; South Africa; India
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      Deshpande, Rohit, and Laura Winig. "Cipla." Harvard Business School Case 503-085, June 2003. (Revised May 2006.)
      • June 2003 (Revised March 2006)
      • Case

      Modi-Revlon

      By: Rohit Deshpande and Seth Schulman
      The head of the Indian subsidiary of cosmetics firm Revlon faces a crucial turnaround situation for the company. After a high-profile product launch, sales were very disappointing and Revlon was trying to decide whether it should pull out of India. The Indian majority... View Details
      Keywords: Business Subsidiaries; Marketing Strategy; Product Launch; Product Design; Value Creation; India
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      Deshpande, Rohit, and Seth Schulman. "Modi-Revlon." Harvard Business School Case 503-104, June 2003. (Revised March 2006.)
      • winter 2003
      • Article

      Ad Schema Incongruity As Elicitor of Ethnic Self-Awareness and Differential Advertising Response

      By: Claudiu V. Dimofte, Mark R. Forehand and Rohit Deshpandé
      Keywords: Advertising; Social Psychology
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      Dimofte, Claudiu V., Mark R. Forehand, and Rohit Deshpandé. "Ad Schema Incongruity As Elicitor of Ethnic Self-Awareness and Differential Advertising Response." Journal of Advertising 32, no. 4 (winter 2003): 7–17.
      • 2003
      • Article

      Intimacy: An Overlooked Dimension of Marketing Relationships

      By: Tuba Ustuner and Rohit Deshpandé
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      Ustuner, Tuba, and Rohit Deshpandé. "Intimacy: An Overlooked Dimension of Marketing Relationships." AMA Educators' Proceedings 14 (2003): 134–135.
      • December 2002
      • Article

      Identity Salience and the Influence of Differential Activation of the Social Self-Schema on Advertising Response

      By: Mark R. Forehand, Rohit Deshpandé and Americus Reed III
      Keywords: Advertising; Social Psychology
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      Forehand, Mark R., Rohit Deshpandé, and Americus Reed III. "Identity Salience and the Influence of Differential Activation of the Social Self-Schema on Advertising Response." Journal of Applied Psychology 87, no. 6 (December 2002): 1086–1099.
      • 2002
      • Article

      High Performance Firms in a Complex New China: A Tale of Six Cities

      By: Rohit Deshpandé and John U. Farley
      Keywords: Performance; Business Ventures; City; China
      Citation
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      Deshpandé, Rohit, and John U. Farley. "High Performance Firms in a Complex New China: A Tale of Six Cities." Journal of Global Marketing 16, nos. 1/2 (2002): 207–229.
      • 2002
      • Article

      Looking at Your World Through Your Customer's Eyes: Cross-National Differences in Buyer-Seller Alliances

      By: Rohit Deshpandé and John U. Farley
      Keywords: Customers; Alliances; Global Range
      Citation
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      Deshpandé, Rohit, and John U. Farley. "Looking at Your World Through Your Customer's Eyes: Cross-National Differences in Buyer-Seller Alliances." Journal of Relationship Marketing 1, nos. 3/4 (2002): 3–22.
      • November 2001 (Revised March 2011)
      • Case

      Corona Beer

      By: Rohit Deshpande, Gustavo Herrero and Kirsten O'Neil Massaro
      In early June 1997, the CEO and vice chairman of Grupo Modelo were reviewing the performance of Corona beer in the U.S. market. Despite a much higher sales volume growth rate, Corona still trailed Heineken, the #1 imported beer brand in the U.S. market. Could Corona... View Details
      Keywords: Brands and Branding; Marketing Strategy; Sales; Competitive Strategy; Food and Beverage Industry; Mexico; United States
      Citation
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      Deshpande, Rohit, Gustavo Herrero, and Kirsten O'Neil Massaro. "Corona Beer." Harvard Business School Case 502-023, November 2001. (Revised March 2011.)
      • September 2001 (Revised June 2004)
      • Case

      Cafe de Colombia

      By: Rohit Deshpande and Alexandra de Royere
      Discusses sustaining brand equity after a highly successful commodity-product branding ad campaign. View Details
      Keywords: Globalization; Brands and Branding; Advertising Campaigns; Product; Goods and Commodities; Colombia
      Citation
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      Deshpande, Rohit, and Alexandra de Royere. "Cafe de Colombia." Harvard Business School Case 502-024, September 2001. (Revised June 2004.)
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