Filter Results:
(254)
Show Results For
- All HBS Web
(118,891)
- Faculty Publications (254)
Show Results For
- All HBS Web
(118,891)
- Faculty Publications (254)
- January 1990 (Revised March 1992)
- Teaching Note
Clayton & Dubilier and LBOs, Teaching Note
- November 1989 (Revised February 1992)
- Case
Ford Motor Co.: Dealer Sales and Service
Since Henry Ford founded Ford Motor Co., Ford vehicles have been sold and serviced the same way. By the late 1980s Ford began to consider making changes in its sales and service process. Two developments forced Ford to reconsider these processes. First, Ford found... View Details
Keywords: Organizational Change and Adaptation; Change Management; Distribution Channels; Customer Focus and Relationships; Service Industry; Auto Industry; Retail Industry; United States
Schlesinger, Leonard A. "Ford Motor Co.: Dealer Sales and Service." Harvard Business School Case 690-030, November 1989. (Revised February 1992.)
- November 1989 (Revised November 1991)
- Case
Transformation at Ford
By: Leonard A. Schlesinger and Richard Pascale
In 1980 Ford was near disaster. The company lost billions of dollars between 1980 and 1982. By 1988 the company had been transformed into one of the most successful corporations in the United States. Describes what happened and then examines how it happened. The major... View Details
Keywords: Organizational Change and Adaptation; Change Management; Success; Transformation; Manufacturing Industry; Auto Industry; United States
Schlesinger, Leonard A., and Richard Pascale. "Transformation at Ford." Harvard Business School Case 390-083, November 1989. (Revised November 1991.)
- October 1989 (Revised May 1996)
- Case
Xerox Corp.: Leadership Through Quality (A)
By: Todd D. Jick and Leonard A. Schlesinger
Describes the "Leadership Through Quality" effort undertaken by Xerox in the 1980s. Includes the history of Xerox in the 1970s and its need to make major changes in quality by the 1980s. Most of the remainder of the case details the step-by-step process by which Xerox... View Details
Keywords: Organizational Change and Adaptation; Strategic Planning; Quality; Leadership; Organizational Culture; Service Industry; Electronics Industry
Jick, Todd D., and Leonard A. Schlesinger. "Xerox Corp.: Leadership Through Quality (A)." Harvard Business School Case 490-008, October 1989. (Revised May 1996.)
- September 1989 (Revised March 1992)
- Case
Target Sport Adventures
Schlesinger, Leonard A. "Target Sport Adventures." Harvard Business School Case 690-014, September 1989. (Revised March 1992.)
- July 1989 (Revised October 1991)
- Case
Uniroyal-Goodrich Tire Co.
By: Andrall E. Pearson and Leonard A. Schlesinger
Pearson, Andrall E., and Leonard A. Schlesinger. "Uniroyal-Goodrich Tire Co." Harvard Business School Case 390-005, July 1989. (Revised October 1991.)
- June 1989 (Revised February 1992)
- Case
Clayton & Dubilier
By: Andrall E. Pearson and Leonard A. Schlesinger
Pearson, Andrall E., and Leonard A. Schlesinger. "Clayton & Dubilier." Harvard Business School Case 389-217, June 1989. (Revised February 1992.)
- June 1989 (Revised March 1992)
- Background Note
Note on Leveraged Buyouts
By: Andrall E. Pearson and Leonard A. Schlesinger
Pearson, Andrall E., and Leonard A. Schlesinger. "Note on Leveraged Buyouts." Harvard Business School Background Note 389-218, June 1989. (Revised March 1992.)
- June 1989
- Background Note
Mastering the Art of Change: Managing Convergence and Upheaval
Outlines the differences between convergent change, which is a process of incremental innovation and continuous improvement, and divergent change, which involves revolutionary changes. Discusses how to manage each type of change and the consequences associated with... View Details
Kanter, Rosabeth M., and Leonard A. Schlesinger. "Mastering the Art of Change: Managing Convergence and Upheaval." Harvard Business School Background Note 389-168, June 1989.
- Article
Service Fundamentals
Schlesinger, Leonard A. "Service Fundamentals." Restaurant Business (May 23, 1988).
- 1987
- Book
Chronicles of Corporate Change: Management Lessons from AT&T and Its Offspring
By: Leonard A. Schlesinger, Davis Dyer, Thomas Clough and Dianne Landau
Schlesinger, Leonard A., Davis Dyer, Thomas Clough, and Dianne Landau. Chronicles of Corporate Change: Management Lessons from AT&T and Its Offspring. Lexington Books, 1987.
- 1987
- Chapter
The First-Line Supervisor: Past Present and Future
By: Leonard A. Schlesinger and Janice A. Klein
Schlesinger, Leonard A., and Janice A. Klein. "The First-Line Supervisor: Past Present and Future." In The Handbook of Organizational Behavior, edited by J. W. Lorsch. Englewood Cliffs, NJ: Prentice Hall, 1987.
- 1987
- Book
The Management Game
By: Leonard A. Schlesinger and Ardis Burst
Schlesinger, Leonard A., and Ardis Burst. The Management Game. Viking Press, 1987.
- 1986
- Book
Organization: Text, Cases, and Readings on the Management of Organizational Design and Change
By: J. P. Kotter, L. A. Schlesinger and V. Sathe
Kotter, J. P., L. A. Schlesinger, and V. Sathe. Organization: Text, Cases, and Readings on the Management of Organizational Design and Change. 2nd ed. Homewood, IL: Richard D. Irwin, 1986.
- Article
An Alternative to Buzzword Management: The Culture-Performance Link
By: Leonard A. Schlesinger and Richard J. Balzer
Schlesinger, Leonard A., and Richard J. Balzer. "An Alternative to Buzzword Management: The Culture-Performance Link." Personnel (September 1985).
- May 1985
- Supplement
Honeywell Information Systems: Culture Change, An Interview with Dr. James Renier, Video
Schlesinger, Leonard A. "Honeywell Information Systems: Culture Change, An Interview with Dr. James Renier, Video." Harvard Business School Video Supplement 885-521, May 1985.
- April 1985 (Revised September 1985)
- Case
Honeywell Information Systems: Culture Change
Schlesinger, Leonard A. "Honeywell Information Systems: Culture Change." Harvard Business School Case 485-166, April 1985. (Revised September 1985.)
- April 1985
- Supplement
People Express, Introduction, Video
Schlesinger, Leonard A. "People Express, Introduction, Video." Harvard Business School Video Supplement 885-515, April 1985.
- April 1985
- Supplement
People Express, Questions and Answers with an MBA Class, Video
Don Burr, chairman and CEO, conducts a question and answer session. Designed as a follow-on to the discussion of the case. View Details
Schlesinger, Leonard A. "People Express, Questions and Answers with an MBA Class, Video." Harvard Business School Video Supplement 885-516, April 1985.
- January 1985
- Background Note
External Organizational Environments: Implications for Human Resource Planning
Schlesinger, Leonard A. "External Organizational Environments: Implications for Human Resource Planning." Harvard Business School Background Note 485-101, January 1985.