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Publications
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(118,339)
- Faculty Publications (166)
- September 1986 (Revised August 1988)
- Case
Sepratech Corp. (A)
By: James L. Heskett
Keywords: Green Technology Industry
- April 1986 (Revised April 1987)
- Teaching Note
CompuServe (B), (C), (D), and (E), Teaching Note
By: James L. Heskett
- March 1986 (Revised March 1990)
- Teaching Note
Benetton (B), Teaching Note
By: James L. Heskett
Teaching Note for (9-685-020). View Details
- February 1986 (Revised May 2003)
- Teaching Note
Shouldice Hospital Limited, Teaching Note
By: James L. Heskett
Teaching Note for (9-683-068). View Details
- October 1985 (Revised February 1986)
- Supplement
CompuServe (A1)
By: James L. Heskett
This addendum to CompuServe (A) describes how resources were allocated. View Details
- October 1985
- Supplement
CompuServe (C)
By: James L. Heskett
Describes events and raises issues subsequent to Charlie McCall's acceptance of the job of CEO at CompuServe. View Details
- October 1985 (Revised November 1986)
- Supplement
CompuServe (D)
By: James L. Heskett
Describes events and raises issues subsequent to Charlie McCall's acceptance of the job as CEO at CompuServe. View Details
- October 1985 (Revised November 1986)
- Supplement
CompuServe (E)
By: James L. Heskett
Describes events and raises issues subsequent to Charlie McCall's acceptance of the job of CEO at CompuServe. View Details
- September 1985 (Revised October 1989)
- Case
CompuServe (A)
By: James L. Heskett
- September 1985 (Revised March 1989)
- Teaching Note
Benetton (A), Teaching Note
By: James L. Heskett
Teaching Note for (9-685-014). View Details
- August 1985
- Supplement
Benetton Factory Tour--Ponzano, Italy, Video
By: James L. Heskett
Shows the flow of products through Benetton's Ponzano factory, including its use of subcontractors. Includes information about Benetton's manufacturing, logistics, and retailing strategies. View Details
- June 1985 (Revised April 1989)
- Case
Benetton (B)
By: James L. Heskett
The managing director of Benetton is faced with several issues concerning the adequacy of the company's organization to capitalize on the early success it has achieved in an important foreign market, the United States. Specifically, the case raises questions about... View Details
- September 1984 (Revised February 1989)
- Case
Benetton (A)
By: James L. Heskett
The world's largest manufacturer of woolen outerwear garments seeks to extend its retailing network to the United States from its base in Europe. A number of issues concerning marketing, manufacturing, and logistics strategy are raised by the proposed move along with... View Details
- April 1983 (Revised June 2003)
- Case
Shouldice Hospital Limited
By: James L. Heskett
Various proposals are set forth for expanding the capacity of the hospital. In assessing them, serious consideration has to be given to the culture of the organization and the importance of preserving it in a service delivery system. In addition to issues of capacity... View Details